for almost a year now, I have been using Andrea for my grooming needs, and she is FANTASTIC, her…read moreprices are better then most and my dog always looks like a million bucks and she is always happy to see her.

The staff are so kind and welcoming. I spent about 10 minutes browsing the store for the perfect…read moretoy for my boy Duke. I explained his love for destruction and they suggested this tuff toy. THe loves to hold and gnaw.

After a terrible experience at Barking Dogs, I thought I would give this store a try. When I opened…read morethe door, I thought I hope they just acknowledge me. They sure did! Both Nicole and Tiffany number 1 said Hello and I was so relieved. I asked if they stocked both my dog food brands and they did. They were so nice and attentive and had the best customer service. Nicole even carried by dog food to my car and I was shocked!!!! Little did she know I have a bad shoulder and never expect this but it was so KIND of her! Thank You ladies! You are definitely my new store. I will be telling all my friends to come here.

I'm sad because I loved shopping here but after being treated poorly by management on Monday…read more.. they've lost my business and I will not be returning even though my astro cards are halfway there. You really shouldn't be in customer service if you have no bedside manners. Wishing the best for their staff and the co-owner with the mustache he was nice but the one without the mustache was just rude and disrespectful.

Staff is super friendly and helpful. Felt welcoming and they had a lot of options! Definitely…read morerecommend, family owned I think!

I purchased a Yorkshire Terrier puppy from Puppy Boutique Las Vegas about a month ago. To be fair,…read morewhen we noticed at the store that the puppy was coughing and hacking, they were honest enough to admit that he did have a cough and described it as mild. Calvin was also friendly during the process and helped us get the puppy we wanted, which I appreciated. That being said, when you purchase a new puppy, especially for the amount these dogs cost, you expect the animal to be healthy, properly cared for, and ready for a new home. Unfortunately, after a month, my puppy is still coughing and hacking despite already going through 2 courses of antibiotics and 2 courses of steroids, we have been back and forth in vet clinic. Recently he also started having bowel irritation with mild blood in his stool, which has been stressful and concerning as a new owner. I do appreciate that they have communicated with my girlfriend from time to time regarding updates and concerns, and I also want to give credit to Flamingo Pet Clinic for helping care for him throughout this process. However, one thing that bothered me was that I was the one who paid for the dog in cash, yet most direct responses were not given to me and communication mainly went through my girlfriend instead. At this point, this situation will not be taken lightly. We love this puppy and are doing everything we can to help him recover, but no new owner should have to deal with ongoing medical concerns shortly after bringing home a new puppy. I truly hope he fully recovers, and I will continue updating this review depending on how things progress. If these health issues continue unresolved, I'm considering next steps regarding this situation.

We got our first puppy from the rancho location. Rayne was helping us and she was so nice! She held…read moreon to our puppy for us until we got back because we wanted to look at one other location before making a decision and I'll tell you, we are very grateful. He is a Silky Terrier. I renamed him Naruto and he has been a blessing in my life. He is a big bundle of joy and full of energy lol I love him.

Got our Pomeranian here a few months ago and he passed away today. Got him hospitalized and learned…read morehe had giardia. Since taking him home he has never been out of the house or around other dogs and transmission is only possible from one dog to another. Vet stated he was asymptomatic since we took him home from puppies for less. We were able to have three beautiful months with him and are devastated by the loss of a puppy who became family. I'm writing this review to emphasize the importance of places such as this business maintaining proper care, cleanliness, and health standards for dogs before they go to their forever homes. Running a business is one thing but this experience has become unfortunately traumatic to our family.

Sean was great. Thankful for his help in finding our forever puppy. I highly recommend Puppy Heaven…read moreto anyone looking for a dog.

Incredible service! Sean is an amazing and knowledgeable person! Helped us out greatly. We have…read morebeen to every puppy store in town and puppy Heaven is top notch. They go above and beyond with sanitation unlike other stores.

Called in early to make appt and was fit in with no problem. The gals in the salon are not very…read morewelcoming or personable. I requested two services which did not take long but upon the phone call to pick my fur baby up it only looks like one service was done.... Very disappointed and will probably only be back for the nail grind.

Overall bad customer service. Witnessed a dog get stressed and fall off the grooming table while I…read morewas waiting to pick up my dog from grooming. The girl was doing her best and a male manager (I'm assuming) took over, was extremely rude and handled the dog roughly then told her to call the owners and tell them to pick him up instead. Extremely unprofessional, the previous time we came the groomer was rude and my pup did not want to go back with them anymore for the next appt. Will absolutely not be returning for grooming services.

I religiously come here for their raw items, snacks, and toys. The staff is friendly, and the…read moreselection is plentiful! They'll be moving across the street next to smiths on 2/24/2026, so they're currently offering 25% off toys & snacks at their current location. I've stocked up on so many items like dried turkey neck, duck neck, moo stick, frog legs, turkey heart, and duck feet on top of my usual one-ingredient dried bite sized items. Also, the point system here is great! Will be coming here for years to come! I heard the other location, while around the same size, has a better parking lot, and they'll eventually get a shower station for dogs!? So awesome!!

This is my first time at Dog Supplies Outlet and i was so Impressed. I was immediately greeted…read morewith a hello and how are you ! I was asked if I needed any help with anything and I really did need help. Our associate was outstanding and wow did he now the products in the store. They have 8 locations throughout the valley. They have everything and anything in this store you might need for your fur baby . It is so well organized and the customer service is amazing. There return policy on products is if at any time a product and or food is not working for your pet just bring the product back no questions asked and you will get a complete refund ! This is definitely my store from now on. I found the proper food treats and shampoo that i now feel is best for my chihuahuas!

Always the best customer service all around make sure your shots are up to date if you want any…read moreextra services from the groomers

It was my first time bringing my Shih Tzu Layna in for a grooming. First thing I loved that the…read morepricing was extremely reasonable. When I walked in to the grooming area I was greeted by a very nice blonde lady. I didn't get her name. I felt comfortable as the grooming is done out in the open so anyone can see how our furry friends are treated. When I went to pick my girl up, there was a Frenchie having her nails done and they were so kind and loving to this pup! Layna was groomed exactly as I requested so they listen to all customers concerns. The store has a smaller selection of supplies but also they have fresh treats brought in for sale! I felt so welcome as they had her name on the welcome board! Will definitely be back for Layna grooming! They also have self bath station for the doggies!

We had a great experience while getting our new family members, Kylo & Bane. Natalie was great,…read moreshe talked with me a couple of times on the phone before we headed over. She answered all my questions and one of the other young girls (can't remember her name) help me find needed items and made tons of suggestions. I typically don't buy pets, usually rescue but we opted for babies and Petland made that possible. The place was clean, staff was friendly and the animals seemed very well cared for. I was pretty impressed.

Just wanted to update my review so you all know how long the process is. We are still seeing the…read morevet next door because our puppy is still positive with Giardia. This is treatment number 3! I am currently in the process of trying to get some type of reimbursement. They dont tell you that they will only cover treatment up to 30 days under their warranty and that you have to file claims with both the 30 days free pet insurance AND their company pet solutions. Its been nothing but headaches and stress. My $2800 puppy has now cost over 4k including all the vet visits and she still isn't cleared. Please keep this in mind before going here! We purchased our puppy in March and its May!

When u went in for my mobile order the female cashier with long blond hair was rude and not…read morehelpful. I did happen to go back when other cashiers were there and they were friendly and helpful. The first experience seemed as the cashier was talking to a friend and disnt want to be interrupted. They didn't even look when I walked in, because they couldn't be disturbed. The extra star os for the nicer cashiers.

Very disappointing experience. I had a terrible experience…read moreyesterday (11/10) while picking up my puppy after a bathing and trimming appointment. As I arrived and stood outside the door, I suddenly heard a grooming lady yelling and shouting at my puppy very aggressively. I rushed in to see what was happening, and she told me my puppy was biting her. But the moment she saw me, her attitude completely changed -- she started acting nice and gentle toward my puppy, which felt very strange and uncomfortable. No pet parent should ever have to witness their pet being treated that way. I truly hope the management looks into this and ensures better care, patience, and professionalism from their staff in the future