for almost a year now, I have been using Andrea for my grooming needs, and she is FANTASTIC, her…read moreprices are better then most and my dog always looks like a million bucks and she is always happy to see her.

The staff are so kind and welcoming. I spent about 10 minutes browsing the store for the perfect…read moretoy for my boy Duke. I explained his love for destruction and they suggested this tuff toy. THe loves to hold and gnaw.

After a terrible experience at Barking Dogs, I thought I would give this store a try. When I opened…read morethe door, I thought I hope they just acknowledge me. They sure did! Both Nicole and Tiffany number 1 said Hello and I was so relieved. I asked if they stocked both my dog food brands and they did. They were so nice and attentive and had the best customer service. Nicole even carried by dog food to my car and I was shocked!!!! Little did she know I have a bad shoulder and never expect this but it was so KIND of her! Thank You ladies! You are definitely my new store. I will be telling all my friends to come here.

I'm sad because I loved shopping here but after being treated poorly by management on Monday…read more.. they've lost my business and I will not be returning even though my astro cards are halfway there. You really shouldn't be in customer service if you have no bedside manners. Wishing the best for their staff and the co-owner with the mustache he was nice but the one without the mustache was just rude and disrespectful.

Called in early to make appt and was fit in with no problem. The gals in the salon are not very…read morewelcoming or personable. I requested two services which did not take long but upon the phone call to pick my fur baby up it only looks like one service was done.... Very disappointed and will probably only be back for the nail grind.

Overall bad customer service. Witnessed a dog get stressed and fall off the grooming table while I…read morewas waiting to pick up my dog from grooming. The girl was doing her best and a male manager (I'm assuming) took over, was extremely rude and handled the dog roughly then told her to call the owners and tell them to pick him up instead. Extremely unprofessional, the previous time we came the groomer was rude and my pup did not want to go back with them anymore for the next appt. Will absolutely not be returning for grooming services.

Bought a male 3 month old golden doodle standard size in 2019. Well he turned 6 and died of…read morestomach cancer. Only buy from a reputable breeder

Bought my puppy from here not too long ago. I initially visited just to look and play with puppies…read morefor a bit due to my puppy obsession, but right when I walked in and looked down I fell in love with a furball. Her name is now Pebbles. The price is reasonable compared to all the other puppies stores around area. The place cozy and you can feel the love when he talks about each puppy. My Pebbles is healthy, she's playful, and this biggest kisser around. Would highly recommend this even if you are just coming to look and hopefully fall in love.

Always the best customer service all around make sure your shots are up to date if you want any…read moreextra services from the groomers

It was my first time bringing my Shih Tzu Layna in for a grooming. First thing I loved that the…read morepricing was extremely reasonable. When I walked in to the grooming area I was greeted by a very nice blonde lady. I didn't get her name. I felt comfortable as the grooming is done out in the open so anyone can see how our furry friends are treated. When I went to pick my girl up, there was a Frenchie having her nails done and they were so kind and loving to this pup! Layna was groomed exactly as I requested so they listen to all customers concerns. The store has a smaller selection of supplies but also they have fresh treats brought in for sale! I felt so welcome as they had her name on the welcome board! Will definitely be back for Layna grooming! They also have self bath station for the doggies!

Staff is super friendly and helpful. Felt welcoming and they had a lot of options! Definitely…read morerecommend, family owned I think!

I purchased a Yorkshire Terrier puppy from Puppy Boutique Las Vegas about a month ago. To be fair,…read morewhen we noticed at the store that the puppy was coughing and hacking, they were honest enough to admit that he did have a cough and described it as mild. Calvin was also friendly during the process and helped us get the puppy we wanted, which I appreciated. That being said, when you purchase a new puppy, especially for the amount these dogs cost, you expect the animal to be healthy, properly cared for, and ready for a new home. Unfortunately, after a month, my puppy is still coughing and hacking despite already going through 2 courses of antibiotics and 2 courses of steroids, we have been back and forth in vet clinic. Recently he also started having bowel irritation with mild blood in his stool, which has been stressful and concerning as a new owner. I do appreciate that they have communicated with my girlfriend from time to time regarding updates and concerns, and I also want to give credit to Flamingo Pet Clinic for helping care for him throughout this process. However, one thing that bothered me was that I was the one who paid for the dog in cash, yet most direct responses were not given to me and communication mainly went through my girlfriend instead. At this point, this situation will not be taken lightly. We love this puppy and are doing everything we can to help him recover, but no new owner should have to deal with ongoing medical concerns shortly after bringing home a new puppy. I truly hope he fully recovers, and I will continue updating this review depending on how things progress. If these health issues continue unresolved, I'm considering next steps regarding this situation.

I love the service and how they take care of their reptiles and I love the setups and I love the…read morestaff

We stopped by Scales 'n Tails and received excellent customer service as always! I was…read moredisappointed to see so many empty cages, but hopefully that means a lot of animals got happy new homes! We were able to get Melanogaster flightless fruit flies and pinhead crickets for our jumping spiders. I know there are other reptile and other exotic businesses in the area, but I love the Scales 'n Tails stores the best. The stores always feel comfortable, welcoming, and no one ever cares if I feel the need to stop and gawk at every critter in the place! I just can't resist those cute faces!

The owner was extra nice and was able to rush a cake for me because he had a little extra time to…read moredo so. This location may be about a 45 minute drive for me from the southwest, but it was worth every minute. I would definitely suggest doing this for your puppy the cakes take two hours to thaw and are good for two weeks in the fridge. I will add pics later of the dogs, enjoying the cake.

For dog-people who don't know about this place, go! It's adorable inside with tons of fun options…read morefor spoiling our fur babies. We ordered a peanut butter birthday cake and our pups LOVED it!! Service was great, and picked up a couple of extra goodies while we were there.

We had a great experience while getting our new family members, Kylo & Bane. Natalie was great,…read moreshe talked with me a couple of times on the phone before we headed over. She answered all my questions and one of the other young girls (can't remember her name) help me find needed items and made tons of suggestions. I typically don't buy pets, usually rescue but we opted for babies and Petland made that possible. The place was clean, staff was friendly and the animals seemed very well cared for. I was pretty impressed.

Just wanted to update my review so you all know how long the process is. We are still seeing the…read morevet next door because our puppy is still positive with Giardia. This is treatment number 3! I am currently in the process of trying to get some type of reimbursement. They dont tell you that they will only cover treatment up to 30 days under their warranty and that you have to file claims with both the 30 days free pet insurance AND their company pet solutions. Its been nothing but headaches and stress. My $2800 puppy has now cost over 4k including all the vet visits and she still isn't cleared. Please keep this in mind before going here! We purchased our puppy in March and its May!

This is the way it should be. We should go to pet stores such as Pet Planet to get exotic pets…read more I have been spending months watching videos about jumping spiders and reading about them. I have been wanting one and just looking so far. I was just driving down Decatur when I saw a sign, "Pet Planet." The thought immediately crossed my mind, "Jumping spiders." When I entered, I saw so many things that I liked. I asked about spiders and they had them. He showed me a male and female jumping spider. I had a strong feeling that I was going to get one. I asked about enclosures and I was given a tour of the stuff that I had. I picked up a few things and said, "I want the female." Purchasing the spider was such a heart warming experience. I just lost my dog and this was what I needed. As he was bagging my things up, he asked if I had a name in mind. She was a little bit red, so I said her name was Scarlett. I highly recommend Pet Planet. I think that they are knowledgeable and have what you need for your exotic pet.

Went to Pet Planet 12/24/2025…read more The place is still so special!! The people are amazing and so knowledgeable!! I'll list the species I can remember: Spotted newts, tarantulas, isopods, axolotls, turtles, sulcata tortoises, asian monitor, electric blue day gecko, amazon tree boa, corn snakes, baby hedgehogs, a very sweet opposum (I've secretly named her Sunshine since she doesn't have a name), ferrets, a tenrec, spectacled amazons. There were a lot more animals than this, but I was so taken with the opposum that I spent most of my time with her and the ferrets. I still highly recommend this store for your more exotic pet needs - lizards, ferrets, hedgehogs, frogs, tarantulas, snakes, etc. I hope this place continued to thrive!!! I could spend a whole day in there happily!!