What a cute and beautifully curated pet food and supplement shop! I found items not sold online,…read morealong with new food options for both my dog and cats. The staff was friendly and helpful. They have events on Saturdays, such as mobile pup cup carts and adoption days.

The best place in town to get anything for your pets needs. Kim and Lindsay are the absolute best…read more They have so much product knowledge and they are such wonderful women. I absolutely love love love this store!

Pros: Selection is plentiful for all sorts of pets. Store is clean and organized. Staff is…read morefriendly. Cons: Prices tend to be higher on most items than can be found online or with other retailers.

Manager's name is Sandy…read more Today was the last time I'll shop at this PetSmart location. I came in to buy a heat lamp dome fixture and superworms for my bearded dragon because his heat lamp went out. The only fixture they had in stock had a damaged box with a large dent and a visible tear like it was stepped on, so I asked if a discount could be offered. Instead of simply saying no, Sandy argued with me, took the fixture out of the box, and kept insisting the product wasn't damaged. My concern was the damaged packaging, not the fixture itself. She told me to take it home, try it, and come back for a refund if it didn't work, which was not a reasonable solution since it was the only one in stock and my bearded dragon needed a working heat lamp. I then asked if I could receive a discount on the superworms because I've bought them before and they have consistently contained fewer than the advertised 50 worms. Sandy responded by saying she would open the container and count every worm herself. I found that response completely unprofessional. I wasn't asking for anything unreasonable. I was simply requesting a courtesy discount on a damaged package and bringing up a recurring issue with the superworms. Instead, I was met with an argument over both issues. When I got home, I counted the superworms, and there were only 41 instead of the advertised 50. I have video proof of me opening the package but its too long to post on here. I've already filed a complaint with PetSmart corporate and the Better Business Bureau, but I also wanted to document my experience here. Also, I've bought a bag of dog food once and it was infested. They told me it happens sometimes. No big deal! (Sarcasm) Anyways, I love PetSmart but this location SUCKS and they should fire Sandy. I'll be driving farther to shop at a different one.

Been coming here for years and am ALWAYS welcomed and approached to see if I need help. All the…read morestaff are super friendly. They have a bakery, grooming, and self/grooming. They carry a lot of brands and I think they always have BOGO half off on most treats. They always seem to be baking goodies fresh everyday too and give samples. I use their self wash very often and the area has 4 tubs designed well and its kept very clean and organized with stools and aprons and powerful dryers. The self-groom closes 1 hour before their store actually closes. They also offer to help you carry the heavy ass dog food to your car if you need help.

I've been getting my dogs food here for a couple years and have had great customer service every…read moretime. I love getting the cookies they make as well, they always have different themes too. Glad we found th

Exvellent assortment of high quality dog food and treats they offer. They also offer a rewards…read moreprogram, which is amazing. The staff is very friendly and helpful. Highly recommend.

Been coming here for years! They have everything that your regular pet store has. One of the…read morebenefits is they have a point system, so after accumulating a certain amount of points you can get some $$ off on your next purchase. They also provide a free wash station with shampoo and a dry blower. The owner will send out emails offering free nail trims as well which is very nice of him!

I bought a dog from here in March 2021, the place was clean and the employees were nice. Did my…read moreinitial visit with these vet which was pointless. But whatever. Then took him to my vet for his next set of shots. His fecal exam did come up positive for giardia, which is a common parasite and can be passed along from the mom or from another dog that he was in contact with. So all these people blaming it on the pet store, that is not the case. I gave him medicine for a week and it cleared it. Other than that he's been healthy and happy. U get a free bag of food when you buy a dog, they also gave me a bed and a couple of toys free too, a month or so after I went to get the same food and they gave me that for free too. Everyone has to realize that each dog is different and different problems can arise in any breed.

Worse pet store in lasvegas The puppies where eating their…read moreown poop and was swimming in their filth, the lady in there did not clean up after their mess or have any customers service. She said there was a 2 dog max on holding or seeing puppies, how are we suppose to buy a dog? If we only can see 2 dogs? We will not be purchasing any animals here! I will call osha for the uncleanliness!! We came on august 19th at 7pm! So whoever is in management needs to retrain their associate! If she is in management, wow! I would never! Everyone save your money and go somewhere else

This review is almost year and 8 months after we got or puppy Bailey. My family and I had to make a…read morepit stop at the Cafe next door before returning home to California. While waiting for our order we somehow wondered into Puppytown and I'm so happy we did. The moment we walked in we knew we were walking away with a new family member. The staff in puppytown were super kind and helpful. They let us sit and play with the puppies to better decide which one we wanted. We ended up on a 3 month standard golden doodle, Bailey. She will be 2 in September and she is the most loving and energetic doodle. Thank you PuppyTown LV! The only complaint is the shot records they provided. When I took Bailey into her first vet visit and provided them with the records they said that If she really did get her first round of vaccines it wouldn't have just been written in but had a sticker with a serial number. So I ended up having to pay for more shots. So do be weary of this. But all in all very happy with our doodle.

Not only have I had this experience, but other pet owners have too. I adopted a corgi. Not only…read morewere the conditions horrible, but my poor dog passed too soon from genetic problems. This store knows their puppies have problems, and they are willing to sell them without telling customers and with no remorse. A friend had paid for a corgi, and they never saw their pup because this store kept the pup due to health problems. They paid for the puppy and everything, and no they didn't receive a refund or their pup. Please avoid this place and adopt if you can, these poor dogs shouldn't be treated like this.

Helpful staff and great neighborhood discounts. Asked about a specific product and they had…read moresamples.

Great selection and sizes for dogs and cats. Toys, pet food and snacks. Came here on a weekday and…read moregot some goodies for my pup's 2nd birthday. At checkout, they gave me a bag of dog food for free which was nice and they have a rewards program. They had dog ice cream and whip cream. Parking is available and you're allowed to bring pet in store.

We had a great experience while getting our new family members, Kylo & Bane. Natalie was great,…read moreshe talked with me a couple of times on the phone before we headed over. She answered all my questions and one of the other young girls (can't remember her name) help me find needed items and made tons of suggestions. I typically don't buy pets, usually rescue but we opted for babies and Petland made that possible. The place was clean, staff was friendly and the animals seemed very well cared for. I was pretty impressed.

Figured I would update my review since I'm still waiting for reimbursement for the vet bills. I…read morefinally got my bills approved for reimbursement which Pet Solutions said It could take up to 30 days to receive a check. Well, it's been over 30 days and nothing! Now they are telling me they are waiting on a response since they are basically just the middleman and have no control over their warranty company. It's been almost 2 weeks and still don't have an answer to what's happening with my check! So just be aware that if you purchase a puppy from this place and end up paying out of pocket for care you will be waiting months to be paid back!

They were so amazing! The way they treat their puppies sets them up to for success! Sean was…read moreawesome took care of everything made the process easy!

I came here about a week ago, and the two ladies working there were not welcoming at all. There was…read morealso a small very skinny dachshund that caught my attention, and I wanted to take a picture, but the employee wouldn't let me. It made me wonder if they didn't want people to see the condition the animals were in. Overall, I had a very disappointing experience. The customer service was poor, and I left feeling concerned. I'm honestly glad they're closing down stores like this Stores should treat both their customers and animals with better care.

Every time I visit this Petco, the manager and her team are incredibly kind, attentive, and…read moregenuinely caring. They're almost always busy helping customers, but they never make you feel rushed or overlooked. It's clear they work hard to keep everything running smoothly while still taking the time to answer questions and make sure customers are taken care of. Their compassion and positive attitude really stand out, and it's one of the reasons I keep coming back. Thank you to the manager and the entire team for consistently providing such excellent service!

The blonde short haired girl who works there was very rude to me…read more she was a meddler/nosy and said some rude stuff she needs help They need to respect all the customers