1. Town Pets

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    Las Vegas, NV

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    Town Pets

    2.5 (11 reviews)
    Open • 12:00 pm - 8:00 PM

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    Lilly

    Brought a pug about 2 years ago . It cost me $3,000 , this dog is untrainable and has behavioral problems,like serious ones . I took her to the vet and they told me she has bad eyes and will continue having seizures. I've had many dogs before so I have experience with them . She doesn't let me pet her or wash her properly, even at the groomers she won't allow them to wash her . I don't know what to do with her . She doesn't listen and after I have potty trained her she still poops around the house after being walked 3 times a day . She decides to poop in the house instead. I'm frustrated. The vet said that she must had came from a puppy mill ,where they over breed and mistreat them .

    Town Pets Receipt !!!

    Hello... I purchased this Miniature Schnauzer from Town Pets in Las Vegas, NV The Miniature Schnauzer She is a sweet puppy, who loves to play, gives lots of love and kisses sadly I am not able to keep the puppy after purchasing the puppy my child got extremely sick, I took my child to the emergency room and the pediatrician and then we realized my child is severely allergic to dogs. I have contacted Town Pets countless times Speaking to Kai a Town Pets Employee, also I have spoken to Chase the store Manager countless times to return the puppy for a full refund or partial they have refused to take the puppy back or make this situation right. and Joe the Town Pet's Owner has never contacted me back to this day the staff state "ALL SALES ARE FINAL" No matter the circumstances, Which is in Human and not in the best interest of the Customer or the puppy. Chase the Town pets Store Manager advised me to Contact Anita Gustin - (The Breeder who sold the puppy to Pinnacle Pet - (General Manager Mike). I have been in contact with Mike who has texted Joe to " Make this situation right" Sadly Joe has not reached out to me at all. Joe is Fully aware of my situation with the puppy. Also, I learned today After speaking with the Breeder Anita Gustin again. She stated that She never told Town pets or Pinnacle Pet that the Miniature Schnauzer is AKC certified. (The breeder) stated she never registered for the Litter to be AKC nor is she willing to have the litter AKC certified. Anita told me today that she was wrong she has never got Simone AKC - Papers she has used APRI However town pets Owner is misrepresenting the puppy to make customers believe that the puppy Is AKC. When in fact the puppy is not. I paid $2000.00 on 1/16/2023 for a Puppy that Town pets has misrepresented. I would like to have this entire situation remedied. The situation has been a complete nightmare for myself and my family. Also, Town Pets has done this same thing to another Customer I am attaching the Terrible reviews. Thank you for your time and attention to this matter.

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    Puppy Town

    Puppy Town

    (387 reviews)

    Canyon Gate, Westside

    This review is almost year and 8 months after we got or puppy Bailey. My family and I had to make a…read morepit stop at the Cafe next door before returning home to California. While waiting for our order we somehow wondered into Puppytown and I'm so happy we did. The moment we walked in we knew we were walking away with a new family member. The staff in puppytown were super kind and helpful. They let us sit and play with the puppies to better decide which one we wanted. We ended up on a 3 month standard golden doodle, Bailey. She will be 2 in September and she is the most loving and energetic doodle. Thank you PuppyTown LV! The only complaint is the shot records they provided. When I took Bailey into her first vet visit and provided them with the records they said that If she really did get her first round of vaccines it wouldn't have just been written in but had a sticker with a serial number. So I ended up having to pay for more shots. So do be weary of this. But all in all very happy with our doodle.

    Not only have I had this experience, but other pet owners have too. I adopted a corgi. Not only…read morewere the conditions horrible, but my poor dog passed too soon from genetic problems. This store knows their puppies have problems, and they are willing to sell them without telling customers and with no remorse. A friend had paid for a corgi, and they never saw their pup because this store kept the pup due to health problems. They paid for the puppy and everything, and no they didn't receive a refund or their pup. Please avoid this place and adopt if you can, these poor dogs shouldn't be treated like this.

    Petco

    Petco

    (136 reviews)

    South Summerlin, Westside

    Every time I visit this Petco, the manager and her team are incredibly kind, attentive, and…read moregenuinely caring. They're almost always busy helping customers, but they never make you feel rushed or overlooked. It's clear they work hard to keep everything running smoothly while still taking the time to answer questions and make sure customers are taken care of. Their compassion and positive attitude really stand out, and it's one of the reasons I keep coming back. Thank you to the manager and the entire team for consistently providing such excellent service!

    I've come here a couple times now for their free puppy playtime sessions on Saturdays, which is…read moreavailable for puppies (with up-to-date vaccinations) up to 6 months of age. Unfortunately our puppy was advised not to get her rabies vaccination until 16 weeks of age, so we really could only attend puppy playtime for a couple months max before we age out. I wish they made it available for a bit older, but I understand that certain breeds may be too large for the play area beyond 6 months. The trainer, Ilema, was very friendly and gave great feedback throughout the session. She kept an eye on the dogs and separated them when needed. The first time when there were only 2 dogs (mine and another small pup), she noticed my dog was initially very scared and eased her with treats, which eventually made her more comfortable to play. Definitely recommend this for anyone with a puppy that's looking to socialize. The one thing I wished was that the area was a bit bigger and/or there was cordoned off areas for different size/temperament of dogs, but that would likely require a bit more space to do so. Moreso feedback for larger Petco corporation than the individual stores as I'm sure they're all held to a certain standard.

    Town Pets - petstore - Updated October 2026

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