Fidelity National Title handled the closing of our house purchase. We worked with Amelia Berlanga and T Grant as well. This was the shortest and cleanest of three closings my wife and I have been involved in over the years. They also let us conduct our signing during the evening around 5pm outside of normal business hours. The entire staff was great and answered any question we had. Amelia and T provided great communication via phone and email throughout the process from tentatively scheduling our appointment, and keeping us apprised of Lender activities, up to the actual closing. The location is very easy, on 4th St. in downtown Bellevue between 106th and 108th on the second floor of the Key Bank building. The parking is interesting and if you park in front of the building, there is a complicated method for completing the transaction after the attendant leaves at 4:30pm. However this is a problem with the Building and Fidelity validates. When you are buying a home, ask your Realtor who typically handles their closings, and recommend Fidelity National! read more

No parking available and no parking assistance from FNT They want to be unfindable seems like ! You come this way spend another 20 min for parking! read more

Great service, worry free, if you don't want hassles, this would be a great choice. We would go with them again. read more

Fidelity National Title - Sunset - Insurance Near Me - Bellevue, Washington

Looking at the other reviews, I'm wishing my recent house purchase was assigned to Amelia! Unfortunately, I was saddled with Linda. Prior to our signing appointment I found her rude and condescending, but her inability to explain exactly what we were signing is where my biggest issue comes from. As someone who was purchasing her first home and not in the real estate industry, I don't know what "this waives the holdback" means and (wrongly) assumed that any pertinent information would have been communicated clearly. Perhaps she should instead describe it as "This means that we won't do our job and ensure that all utility accounts are closed leaving you with several hundred dollars worth of bills from the previous owner to pay". When we received the past due bills and asked her about them, her email response was "That is unfortunate". Yeah, it really is unfortunate. It's unfortunate that we were stuck working with Linda for our transaction! read more

This was my first and hopefully last engagement with Fidelity National Title. After the excitement of selling my home and getting paid I get a call a week later from Fidelity National Title stating they made an error. Well the Buyer did not get paid what was promised by us. So somehow, someway someone messed up and never took responsibility. All I know it was not the Sellers fault! They ultimately forgot to include monies before cutting me my check and needed it back to pay buyer. Long story they made a BIG mistake which cost the seller a lost. read more

Purchased a home and the Listing Agent preferred to go through Fidelity National Title. Pamela Maas was the escrow agent. She is the branch manager for the Tukwila office. Stay far away from this company. Extremely unprofessional. Paperwork had incorrect information, she does not follow through on her word, overall dismal experience. I am appalled by how Pamela treats her clients. I had to call her multiple times to schedule the closing signing, isn't it your job to do that? Says she will email or do a task and doesn't. Will never do business with this company. read more

Selling a home in Snohomish County and working with closing agent Aria Shim. Unfortunately this closing was a comedy of errors. Timing of closing wasn't great, I was leaving town the Monday after but had a couple days leeway. FNF would not schedule a time with me, putting things off and forcing me to clear work and everything from my calendar for a couple days until ultimately they contacted me the day of closing (Tuesday) to give me a 2-hour window to drive to Silverdale. When I arrived, they didn't have a closing agent for me, only a notary who knew nothing about the transaction. I'm glad I checked the closing documents because they were full of errors: the wrong agent commission, no loan payoff, missing a seller concession (all of which were in the purchase & sale agreement). I called the bank on their behalf to get the payoff, signed and hoped for the best. Unfortunately the troubles only started there, they hadn't contacted the county about advance personal property taxes that affected the address so the county refused to record. This would have introduced a 7-day delay so I called the county, begged and pleaded and got them to agree to do the processing that morning. (They initially had little sympathy, saying "your title company should have taken care of this.") FNF waited until the very end of the day to send a courier and when they did, they forgot to enclose a check for the escrow fee so they had to come back the following Monday. The buyer was stuck because they had no home to move into until things recorded, so I agreed to let them move in that weekend even though they didn't legally own the property. FNF promised they'd take care of the recording "first thing Monday" but again they didn't, waiting until the afternoon to send their courier down there. I called and texted repeatedly from the airport and insisted that they release my funds. I ultimately received my proceeds while on the airplane. FNF knew they'd screwed up and ultimately sent me a refund of my escrow fee, but after holding my life savings in limbo for 6 days and causing enormous chaos and stress to both me and the buyer I knew I had to write something about this experience. Don't work with Fidelity National Title. read more

I work with Carmen Arruda. I cannot say enough good things about her. She has very high integrity, is customer orientated, timely, knowledgeable and also very easy to work with. I will use Fidelity again! read more

My wife and I closed on our home purchase in December 2014. We were in escrow for 64 days. During this time we did not get one returned call from Amelia Berlanga. We called repeatedly and left her messages. The front desk would not answer the phone half of the time and when they did were always in a rush. It was our first home purchase and the experience was so disappointing. We would never use Amelia Berlanga again! She had a very bad attitude toward us and just treated us like she was in a rush and we are not important. She was derogatory toward us and just unprofessional. Our Realtor did a great job. Recommending her was a mistake is all. We would never go there again. read more

I've worked with Carmen Arruda and Christy Roberts at Fidelity. And they are awesome! They are knowledgeable and professional. Great team to work with. read more

Poor communication, difficult to get a hold of anyone at this office, not willing to work for their client. I had to request something as simple as wire instructions several times. Agents in the office state times they work but are impossible to reach via telephone and don't respond to emails.They just accomplished the basic minimum for our transaction.They caused us to make multiple changes in schedule. I will certainly never use them for any transaction I have in the future and will make my network avoid doing business with them. Stay away from this title company, there are plenty of better alternatives. read more

We have worked with Amelia Berlanga and T Grant on several transactions, and cannot say enough good things. They are very knowledgeable, professional, responsive, and know how to keep a transaction together to close on time. Two thumbs up! read more

I closed a transaction with Fidelity yesterday that was truly a miracle. With a looming auction date and last minute docs Amelia Berlanga was my hero. She pulled things together in the final hour and made my home buyer's dream a reality! We are so grateful for all of those in that office that pitched in and helped us close on this house! I certainly recommend them to any agent for all transactions. Request Amelia as your closer! read more

Amazing! From the start of a transaction to the very end they are just amazing. We have worked with Mike Lynch, Amelia Berlanga, T Grant, Kelly Tran, Melanie Usher, and Pat Stinnett to just name some in the Bellevue office, on several closings. They are all professional, prompt, and knowledgeable. This team is hard beat. I would recommend them to anyone who requires their services. read more

What a bunch of idiots, took forever to get the borrower's statement and then after 4 hours it was still wrong. The first girl that called to set up the signing was impossible to understand and not knowledgeable at all! Branch Manager Amelia needs a class in customer service, very rude and classless! Glad to be done with them and will NEVER recommend them to anyone! read more

Impossible to work with . They make it very difficult to complete a transaction. 9 phone calls and emails to set up a signing appointment because they could not secure a notary. The final straw was them sending encrypted emails in a format that requires you to download an app to view from some person you have never worked with. It looks just like a phishing scam. It's 2016 people make it easy on you clients , we pay you you don't pay us. read more

We have been working with Amelia for several years. She and her team have proven to be knowledgeable, timely, proficient and professionally consistent time and time again in managing both our own personal closings as well as our clients closing of escrow transaction. Thanks Amelia!!! read more

Fidelity handled the closing of a home I was buying and did an amazing job. I have purchased/sold/refinanced many times and the customer service and communication I received was *by far* the best I have ever had. My home purchase had all kinds of headaches due to title/property line issues which required extra work and communication from Fidelity and they did a great job managing all the headaches...Amelia Berlanga and T Grant were simply outstanding and I highly recommend them! read more