Dr. Dickinson Sr. was my dentist in High School, when he was close to BFA, and he was awesome back…read morethen. I went to BFA w/ Grace and she is an amazing, classy, genuine, and caring Dr. You're in good hands with them.

As you shop around for Invisalign providers, beware that lower prices can come with hidden limits…read more Dickinson & Branon offered the lowest quote I received, but my experience did not meet expectations. I was unknowingly signed up for a limited three-refinement package, which made it difficult to continue treatment beyond that point (lots of push back). After 18 months (versus the 6 months originally quoted) and pushback on further corrections, I transferred care (this is an option!!)--where I learned my remaining issues could still be resolved with Invisalign. Ask all the questions upfront; not all Invisalign packages are created equal. I do appreciate the partial refund D&B provided at my request.

My dentist has always been good to me, but the new hygienist I saw yesterday is an absolute angel!…read moreShe noticed that my insurance requires a risk assessment that hadn't been completed, and if you score a certain way you receive increased benefits - it made such a difference for me! I really recommend them.

Callers beware. I was in need of a new dentist and found…read moreACDC in my member portal as "in network". When I called, I did not have my insurance card handy and could not remember the name of my new insurance. I had thought "Northeast Delta Dental" was my insurance, but it was not. I called back a couple of weeks later and upon giving my name, Carrie(?) briskly stated "We do not take Northeast Delta Dental!". I calmly explained I had my card and was happy to confirm it actually says "Dental Blue". She advised, rather shortly, that Dental Blue was not in network with them, so I asked about "CBA Blue" (as that was the next name on my insurance card). She rudely exclaimed they're not in network with them, either. I called CBA Blue and was advised that they use the Blue Cross Blue Shield network. If the office had only allowed me to give more information, I imagine they could have understood that they were, in fact, in network. This is not how potential new patients should be treated. I'll be looking elsewhere.

I've thought long and hard about leaving this review. I decided that I had chosen this practice…read morebased on its flawless reviews and had even left a glowing review myself at one point. I feel this community should know about the not so great experiences, as well. My kids and I have been going to CSS since 2016. I joined their payment club. This means I and they received dental check ups, cleanings, and x-rays at a regular pace for 10 years. I recently had to have a tooth extracted because it rotted in my head. I am now paying thousands and enduring multiple procedures to have an implant placed. When the surgeon looked at my tooth, he could not believe that I had had "regular" dental care. He said he could fix the damage but that he strongly recommended (demanded) that I find a different dentist. So I did. At the new dentist, it was revealed that two fillings of one of my children were failing and had decay under them. These teeth had just been seen by CSS a month prior - no mention was made of this failing. This means my child could have also lost two adult teeth to untreated decay. All while I paid for the monthly club. In addition to this, over the years I have received a faulty mouthguard that had to be replaced, a crown that does not fit in my mouth correctly, and been sent to an oral surgeon for a consult on wisdom teeth that were more than two years from erupting.

Dr Matt repaired my two front teeth from years of grinding. I was very concerned that it would…read morelook miscolored or that people would be able to see the repair marks. HE DID A perfect job shading my teeth colors, and even my wife can't see where the old tooth ends and the new tooth begins. They are VERY good with KIDS as well. My whole family has been going there for over 10 years.

I can't say anything negative. From check in to check out just a great team and beautiful new…read morefacility.

Once again, I visited Green Mountain Dental and continue to be highly impressed with the facility…read moreand staff. Clinic is spotless. Equipment is the latest state of the art which makes out visits enjoyable. Miranda was my hygienist who was most enjoyable and friendly but also, very professional answering all my questions. Thank you Miranda.

I had several teeth extracted at the same time. I was very impressed with the kindness and…read moreprofessionalism of Dr. Ray and his staff. Dr. Ray took time to answer all my questions and ease my anxiety. I highly recommend Dr. Ray and his staff. Bonnie W.

Dr Brad is amazing! I had a sideways impacted wisdom tooth, and the removal was easy! didn't get…read moreput to sleep, and opted to try with just novacaine because of my panic disorder, and it was less painful than a root canal! it was definetly worth going out of network and paying out of pocket for the best in plattsburgh

I've been going to this dentist since I was a little kid and the second the new owners bought it I…read morehave not been able to get in and when I do they cancel my appointment. Unfortunately having to find a new dentist because it has been over a year since i've been in. The staff is amazing but receptionist is not the greates.

For those who just like a short review and don't like to read long ones, I will make this short and…read moresweet this is the best dentist I have ever met in my entire life. I am a senior and have been to many high end dentists in New York and some who work in Beverly Hills and do cosmetic dentistry, and by far Dr. H is the best person I have ever met, and his quality of work and care for you as an individual is outstanding. For those who are still reading, I have a lot to say about my office experience here. From the time we walked through the door me and my spouse were expecting another run of the mill dental office visit when we went to the reception area we were greeted by a friendly and happy and nice lady she greeted me and my wife was polite handed us some paper work to fill out and took it back with a smile so we sat down as we were waiting a gentleman walked by me I did not know who he was at the time he looked me in the eyes smiled and said hello how are you today and I happily greeted him back I looked at my watch I thought, Ok, I will have to settle in and wait an hour like I did at some of the biggest practices in Vermont, one in Stowe and Essex Junction that I would never recommend to anyone. The staff at those facilities I had gone to were rude, nasty, and had an air about them as if I had done something wrong coming to them wanting to be a patient from the minute I walked through the door with my spouse. I have learned if your first point of contact from the receptionist is not a good one you should not be there that means who ever runs the facility allows them to be that way and they are probably that way themselves and it proved to be true at both those facilities I have went to they do not care about people, did not care about the issues that need to be addressed they wanted to do a full work up and piece meal the teeth out and have a patient for life and waste a lot of your time I only sat waiting 10 minutes to be taken in to the appointment with my spouse immediately to be greeted by a lovely dental assistant who not only was beautiful on the outside she was just as beautiful on the inside Almana was friendly, courteous, very attentive to our immediate needs and she was very skilled not only did she take the time to address all the issues she also shared a little about herself and her life and you can see how wonderful she was and has a true love for pets. I was very blown away so far at how nice we were being treated, and then Almana several times offered to get me a beverage of my choice and was above and beyond wonderful. This practice is lucky to have her. This would have been just enough for me to come back until I met Dr. H! This gentleman walked into the room greeted me politely, shook our hands, asked if we would like anything he also then listened to all our concerns as my wife has had cosmetic dentistry done and we wanted to make sure everything matched and she could be taken out of pain he accessed the situation took several sets of images and xrays and said yes I can get you all fixed up he treated her like a top priority to him he immediate began steps to get her out of pain, repair her damaged crown and was able to do it all in one visit he has a cerac machine for those of you who do not know what this is this is a machine that can make you a crown on the spot through 3d imaging of your mouth and the adjoining top and bottom teeth not only did he match the color but the fit and finish was beautiful and amazing. While the crown was being made, he took the time to share a little bit about himself and how he ended up in Vermont. I noticed that this gentleman had a commanding presence he had served his country in the Navy and obtained the rank of lieutenant commander, and I can see by the way that he carries himself and his true professionalism that it was deserved. I am not an easy person to impress, but this man did impress me he exuded confidence and professionalism, and I felt my wife was in good hands. I have a background myself in law enforcement; I am readily hesitant, unfortunately, when I meet people. This is not the case with Dr. H. What you see is what you get a hardworking man with wonderful staff, and as an added bonus, I had the chance to meet two wonderful dogs. They were well mannered, and one sat next to me quietly and allowed me to pet him while my spouse was getting the work done. What was a long appointment seemed like minutes because Dr. H was so friendly and engaging. I felt as if I just left my best friends house that I knew for years. I had to stop and take a look at how long this review is, and I am so sorry it is so long. I could easily continue on, but I will tell you this much if you are on the fence and you are thinking about going anywhere else, DONT. Make your appointment with Dr. H. I was truly grateful for the interaction I had with the dentist and staff. He is worth traveling for if I had to drive 100 miles to see him, I would.

Just got to VT for a 2 month vacation when the wire on my son's braces popped out. This office was…read moreamazing in getting us in for an emergency appointment and Dr Roger took great care of us. Thank you, thank you!!!

Worst dental experience ever. My child was forced to receive a gas sedative for a minor cavity,…read morestill experienced pain with added injections, and then was told that the dentist would not fix all cavities in one sitting but in as many there were cavities with them all being under gas. The dentist treated like my child was a factory item, the dentist allegedly "cleaned" each cavity within one and a half minutes (I timed it) and was out of the room within seconds.