I have had 2 levels of service with pet butler throughout my 10+ years with them....both levels…read morewere as advised with little interruptions services (snow, illness) but with good follow thru after delay. Highly recommend them....

They are reliable and come and go quietly. It is such a relief to have them clean up after my two…read morelarge dogs.

Olivia is our weekly service person. She is wonderful. She is always cheerful, very mindful of…read morethe gate being closed and always gives us a heads up that she is on her way.

franchise owner never takes accountability for anything!! i had a no show at all and have cameras…read morein my yard to prove a no show and he continued to say over and over his tech did evem to say i was coming out of my house with a kid i have no kids and never left that day, my one dog got giridia and camo both parasites that dogs get from contaminated fleeces and raw meat my dogs nor i go anywhere!! and he said they put tools in a bucket of bleach the same bucket all day!!! and still no vet bill paid or meds and even my vet and others said that would of been the only way was for it to be brought in my yard!! i told him not to send out the same tech as he was never hear longer than 5 to maybe 10 min again i have cameras and after switching just after a week of clean up to a new company for 3 small dogs!! below is what they cleaned up!!! do better franchise owner and take accountably

I've been working with Elissa for about 2 months now and I am so glad she came into my life! She is…read moreextremely knowledgable, caring, and great at what she does. My 10 year old toy poodle has MAJOR separation anxiety and she's come a long way since we started the training with Elissa. I've learned SO much from Elissa!

Elissa is a thorough, skilled and caring trainer. She listened to my concerns/needs. After meeting…read moreme and my dog, she developed a workable plan that met my rewards-based method preference. I rescued an 11-month German Shorthaired Pointer who had a very high prey drive and absolutely no recall. My GSP is now a reliable trail and beach dog who responds to a code word ("Come" no longer worked when we met Elissa.) and/or whistle. Elissa worked with us 4-5 times, but mostly she gave me the understanding, skills and followup exercises to work with my dog myself. She explained behavior theory behind the exercises, showed me how to properly carry them out. She followed each training session with detailed notes and other resources. Success wasn't instant, but steady. With Elissa's help, I have a trustworthy companion whom I feel comfortable letting off leash.

I used CBW when in a pinch and I have nothing bad to say except I with they had more stimulating…read moreequipment for the large dogs. Everyone was great with my people loving high energy pups. They even noticed one of them was having a small medical issue and were able to arrange a visit to the vet. Pricing is pretty decent. More private rooms would be great though. Overall 4stars for good employees and convenience.

If I could put 0 stars I would. Took my dog for an overnight stay. Within 24 hours of picking him…read moreup he started projectile pooping. The poop sometimes contains blood. It's been days and he is still violently ill. If my dog survives, I will not be returning. I am appalled at how sick my dog became from such a short time at this location. Edit to update: our dog was violently ill for over a week. We got the vet involved. I see another member commented about their dog being covered in pee upon pickup. This was also our experience in the past. Our dog's body doesn't drag on the ground when he walks.

My dog was always cared for with the instructions I left for the team. I really enjoyed getting…read morepictures and videos. I also received updates about how my dog was doing and anything that happened out of the ordinary. I felt very connected and that she was in good hands.

We boarded our 8-year-old Labradoodle, Rex, at All Paws Retreat from July 31 to August 4, 2026…read more When we picked him up, his pillow and blanket were both soaked in urine , the staff acknowledged they were aware of this. Rex also didn't greet us the way he normally does. That evening he was lethargic, panting, refused his dinner, and had several episodes of loose stool. Overnight he developed profuse diarrhea and excessive drooling and stopped eating entirely. The next morning, August 5, we took him to the OSU Veterinary Medical Center Emergency Service, where he was diagnosed with severe septic pneumonia and multiple organ dysfunction syndrome (MODS). He was hospitalized for over a week, requiring high-flow oxygen therapy, IV antibiotics, blood pressure support, and intensive monitoring before he stabilized enough to come home. Our vet bill for his treatment came to $17,148.74. Rex was healthy when we dropped him off. Within hours of pickup he was showing signs of serious illness, and he spent the following week in intensive care. We wanted to share this timeline, including the condition he was returned to us in , so other pet owners have the full picture before making a boarding decision.

Jeanette is absolutely wonderful! She watched our beloved dog & cat at our house so my wife & I…read morecould have a getaway to the Hocking Hills. She did an amazing job! Jeanette has a great energy & personality. Our pets both got along so well with her! Jeanette made me feel relaxed, listened so well, & has excellent attention to detail! I highly recommend her & her business!

I've been using Fur Star for at least 7-8 years now and they've never let me down. After moving…read moreout of state and having to find other providers, they're the only ones I can trust to take care of my girls (2 cats). Directions are always followed, my cats are always happy when I return home and I never have to worry. I get photos and updates while I'm away and it's comforting to know they're always in good hands.

We were part of the recent merger from The City Dog Daycare to Park Your Paws. We are a couple…read moremonths in and so far, it has been a smooth experience. Ellie has been with The City Dog since 2018 and we're glad the space still feels familiar for her. There are some different faces around but we have experienced that over the years and love that Ellie still feels at home. We boarded her for 6 days and 5 nights in June (for Vaca) and were really happy with the care she received. Prices on boarding have gone up a lot for a dog suite, but they honored our previously booked rate which we appreciated. We also did a recent daycare visit on July 3 and still have several days left in our old package that we can use this year before making any real changes. The only downside is the change from member packages to a new (for us) monthly subscription model. It's not really that appealing or attractive to us. The subscription based model takes away the flexibility we enjoyed as longtime customer. So we never felt like we were losing money for services we didn't use. Overall, space is great, now larger, with the building combined and noting we are a couple months in on the merger. We will see how things go over the next few months, but for now we feel good about the transition and would recommend Park Your Paws Columbus-Downtown, especially for boarding and daycare. You can find more info at https://www.parkyourpaws.com/columbus-downtown

10 out of 10 highly recommend going to Tara for any of your pet grooming needs. Took my fur baby (a…read moreGerman Shepard) in looking a hot mess with her shedding puffs and came out like the star she is. Will definitely go back.

Today I took my dog to be groomed and get a summer cut....I told the girl who took him back, "do…read morenot cut his ears length" she nodded ok, A couple of hours later I received a call "I am so sorry I did not see the note regarding Charlie's ears" of course they are extremely short; this is a shiatzu; I would think a dog groomer would know not to do that. common sense....of course I flipped out when I got him. They were waiting for me to keep apologizing however when someone messes up your dog, there is no apology that will work, you are furious which I was. Did I flip out? Yes.....more than I would any other time, after hair grows back. The comments from the groomer were what really set me off see below 'the jokes on you....I've groomed ur dog before and you loved it" "like I said I'm sorry.... lol....okay maam These were her responses to me, verbatim. So for me to be extremely angry when I picked him up is an understatement. Now they will come back and say, I was outraged.....I was....I used profanity.......absolutely mainly because they could care less that I was extremely upset over the exact thing I had asked the not to do. I guess at the end of the day I should have known better to take him to a groomer I did not have any history with. Completely unprofessional from the groomer to the manager, Never again, back to TLC groomers where they listen to the customer not to themselves. Denise Amato Westerville

I needed a place to board Arnold, my 85lbs Pit Mastiff. I usually take him to Pet Suites but they…read morewere completely booked. I Yelped a few options and came across CRAM. They have a very unique approach to doggie daycare. No cages! I was concerned at first until I saw how Christie and her staff gradually introduced other dogs to Arnold and were very aware of behaviors. I watched from a tv monitor in the lobby area. Next thing I know there are 5-7 dogs with Arnold and he was loving it. They let the dogs spend hours together the first day and today he was there a full day. I'll be boarding him overnight Friday and Saturday. The staff is very attentive to all the dogs and know how to redirect if playing gets a little escalated. Today I was working and was able to check on Arnold from my phone, watching the cams in all of the rooms. I love that he can play all day instead of being caged for 2/3 of his stay. I highly recommend CRAM to anyone who has a socialized dog, to treat them to a real play day or two. I look forward to using them more in the future!

I can't speak for anything but boarding. But my dogs always come home safe and happy. I have been…read moreusing this lication for over 10 years without incident.

Highly recommended. Pricing is very reasonable Multiple boarding visits with my large/medium dog…read more Employees are always friendly, informative, and helpful. I applaud them for having so many different options of play, treats, activities, and schedule check ins. Never had a bad experience; policy does change from time to time but it's for the benefit of the employees and the animals; as a pet owner one should keep themselves updated.

I left Fuzzz back in 2022 because of two employees bullying and threatening to end my life and the…read moreowners did NOTHING about it! Fuzzz has went downhill since i left them. I even got bit there and the owners didn't do shit to pay the bill and kept saying to remind them the next day and that they forgot.

Save your dogs life before it's to late!!!!…read more Long story short. This place fed my 7 lbs chihuahua Cesar's wet food after it sitting out for hours and put a full can in his cage every night to develop bacteria and my dog had to eat it . My baby developed a gastrointestinal infection that cause him to have diarrhea to the point he lost to much liquids and blood to pump blood to his body parts. Jessica Lawson and employee there admitted that she did this. She said I gave your dog a choice to eat in his cage so yes he got to keep his food all night. 12 hours of bacterial in his food EVERY NIGHT. My baby was home less than 48 before when he died at 6:37pm the 1st then finally at 7pm forever. . I paid Fuzzz to protect my dogs. He has admitted fault but only said he would pay for my vet bills and educate his employees. You can't pay for vet bills and expect to make things go away. I won't be blackmailed into not pursuing justice for all the animals that have been hurt at Fuzzz Playground. I will seek justice for my Pongo. My baby is dead from their NEGLIGENCE, uneducated and running a dog day care. If you have a hurt animal or have in the past. Contact me and I will get you in touch with all the right people to protect all dogs. DO NOT TAKE YOUR DOG HERE. HEED MY WARNING!! Be your dogs safe place. You can find me on Facebook for more information under Leslie Poth. I have all the vet info and cause of death I am willing to show to anyone. #IAMPONGO