Mother Nature vs Fibermark We had worked with Mark starting in the 90s. Have not had any needs for several years. Along came the Woolsey Fire of Nov 2018. Our insurance was willing to pay to have everything cleaned, rugs, upholstered furniture, all our corded outdoor furniture. The carrier approved 100% of Mark's detailed bid. We waited until the ash, wind and heaviest rains subsided. Then his movers picked up virtually a house full of furniture, returned it 2.5 weeks later. Everything looks pretty much like the day we first bought it. Incredible, since we have owned some of these these items for 20 years. I'm including outdoor furniture and pillows exposed to the ash from a fire storm which came half a block away. Hope Mother Nature never has you test how amazing Mark's work can be. But if she does, now you know who to call. And you know who we've called for as many years back as we can remember. That kind of good. Inspiring good. read more

I've worked with Mark for several years at 2 different personal assistant and now estate manager jobs. He did a great job cleaning my boss's white sofa and also completely salvaged a very expensive leather chair that someone had ruined when trying to refinish. Life Saver! I keep him on speed dial in the vendor book! read more

Excellent! Knowledgable, helpful and trustworthy. I have no problem recommending! I feel confident that every project large or small receives excellent service. read more

My wife and I embarked on an extensive home remodeling project and decided it was a good time to send out our living room rug to get cleaned and out of harm's way during construction. Today, we accepted delivery from Mark's shop and we couldn't be happier with the results. The rug is virtually brand new, with its vibrant colors revived, it's fluffiness and softness restored and furniture marks gone. We had our rug professionally cleaned before but Mark's quality of service is hands down ten times better. From now on we will only be getting our rugs cleaned by Fibermark. read more

Great customer service! I called and had several questions regarding my carpet clean. Mark took his time explaining the process and managing my expectations for the best results. The gentleman that showed up were extremely kind and worked very hard to get all the dirt out and explained the process. I would hire them again without question and will be doing so for my next clean. Thank you all for such great service! read more

Mark and his team are terrific--they know their craft in cleaning carpets and upholstery better than most and are patient and industrious when they arrive. No matter if the job is large or small; and they've done both really large ones that require their full services throughout our house or dog stains on a single rug, their team is happy to do the work to completion--answering questions and recommending maintenance techniques. It is always much more than a house call! Mark is terrific and Patty in the office keeps it all together no matter the emotional state that can prompt anyone on the other end to run. Instead, Patty solves problems and makes the plan work when you need it to align with dates and times. Thanks to them all...professionals you are happy to welcome into your home. read more

FiberMark I bought an area rug I love but it was just a bit too large for the space I planned to put it in. An online search found FiberMark in Santa Monica and I couldn't be happier. They worked their magic and resized my beautiful rug to the perfect size. Their friendly and professional attitude made my experience super easy and they also clean area rugs as well so when the time comes for cleaning or future rug resizing FiberMark will be the place for me. Pamela M. read more

I have used Fibermark several times to clean carpets and upholstery. They are very professional and especially knowledgeable about finer fibers and more difficult to clean items. Highly recommend! read more

My employer's have been using Fibermark for over 30 years. As a result, I started using them myself. Last week they cleaned a large, older, wool rug for me and I was absolutely amazed at what a great job they did. They turned my old tired rug into a gorgeous , new-looking rug!!I I was reminded once again how wonderful they are and the work they do. I would highly recommend them to anybody for rugs, carpets, cleaning ducts, and upholstery - they are the best! Daniel read more

Dropped off a white chair before the holidays and needed it back last week and they completed the job perfectly. The chair was never professionally cleaned and the owner wanted it to be "whiter" and the pen marks removed. When I picked up the chair last week I could definitely tell it was cleaned and I knew the pen marks probably wouldn't come off so I wasn't worried about them still being there. Apparently ink is difficult to get off. Either way it was done in a reasonable time and the price was affordable. You can contact them via Yelp and they guide you through the entire process. They really know what they're doing. Thanks y'all! read more

Our company, MODERN RESALE, has been using Fibermark for many years. We have never been disappointed in the quality of work or service they provide. We acquire gently used high end furniture from the best manufacturers, such as B&B Italia, Minotti, Ligne Roset, etc., to be resold to the secondary market. As you can image, we rely heavily on Fibermark on almost weekly basis, to help the upholstered pieces and rugs look new again without jeopardizing the integrity of the materials. Fibermark is honest, reliable, fair, and really the best in town! read more

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Mark and his team have been cleaning my couches and chairs and have done an amazing job on all.... But now they have done miracle work... Itzik and Mark restored a meaningful rug to me .. that was my mother's and that feet have been walking on forever .... They did a brilliant job... see before and after pics below ! Thank you ! read more

Fiber Mark Mark the Carpetbagger - Carpet Cleaning Near Me - Santa Monica, California

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THE BEST UPHOLSTERY CLEANERS IN LA!!!!! Mark and his team saved my Minotti cushions that were almost ruined by another upholstery cleaning. When I brought them in, they were stained, had water marks, and the cushions inside were misshapen. When I picked them up a week later, I was presented with cushions that looked BRAND NEW. They do fantastic work, efficiently, and I won't go anywhere else for my upholstery or rug cleaning needs. read more

I recently retrieved some chairs that had been in my wife's family for a couple generations, but had been neglected in an attic for years and subject to all kinds of stains and dirt and insects and who knows what else. As they're priceless reminders to my wife, I brought them to Mark and his team for cleaning, unsure if they would need to be completely reupholstered instead. Mark and his team really did a spectacular job and have the old fabric on these chairs looking almost new, at a very reasonable cost. Everywhere else I looked, places were unsure they'd be able to perform the task, but Mark was confident and I'm glad I trusted his shop with them. Mark also took the time to explain how to treat any blemishes that might occur in the future, and I can tell customers are valued here. Would not hesitate to bring any piece of furniture old or new back for incredible results. read more

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An amazing gentlemanly service to clean really well and carefully; all quality upholstry and carpeting! We had them come out to clean our Diva couch and boy was it worth every penny. They cared enough to get out the dirt attracting soap residue a previous cleaning company had left in the fabric. They love what they do and so do I. !! Thank you Mark and everybody at this company. Lucinda read more

The carpet store recommended this cleaning company. They were prompt and so thorough. You pay by the hour and they gave me the approximate cost and it was correct. They are not inexpensive but well worth it. It took two hours and I was able to throw in some carpet mats and some areas of my couch. Danny was very nice and was very accommodating. I have not been able before this time to be satisfied with previous carpet companies. They specialize in stain master carpets and are certified with the licensing for my type of carpet. I bought expensive carpet and I am trying to keep it very clean by cleaning once a year. They did a terrific job and I would definitely use them again in a year. read more

I have always dreamed of finding something in front of a stranger's home that is discarded, yet something I could fix up and love! This dream came true a couple of months ago. I found a pair of mid century modern chairs on a quiet street in Venice. They were worn down and dirty with stains, however they were sturdy! I grabbed the chairs and brought them to be cleaned by FIbermark and couldn't be happier! They were so gross before but Claude did such an amazing job with them! I wondered if I would need to get them reupholstered but after talking to Claude about the intricate stitching that comes with mid century quality work (and how you can't find that same quality of work nowadays, we decided to try cleaning them first. They are beautiful chairs again. Claude and Patricia are the best! Claude is there early on Saturday's and I love that because my schedule is perfect for the early hours - he always greets you with a smile and happy energy. I coordinate my items and drop off Patricia and she is very sweet and responsive. I highly recommend Fibermark! read more

Absolutely recommend!!!! We have a huge 14 x 14 very expensive ($8,000) shag rug that our three dogs had pretty much ruined. There were pee stains all over it and dog hair matted into it, and the scent of dog! We took it to a cleaner and got it back and the smell was still there. Not wanting to throw it out, our interior designer referred us to Mark. I dropped it off and somehow they worked their magic. I'm in disbelief still that they were able to get the stains and smell out, we unrolled the rug and sure enough, it is as good as new. I will absolutely use him in the future if we have these issues again! read more

I was just referred to them from a friend of mine because she raved about them. I have to say they completely delivered!! My light linen sofa had so many brown marks and looked so dingy from my dog and two kids and it seriously looks almost brand new. Juan took his time and it really shows. And their pricing was very reasonable for the size of my large sofa. I will definitely be using them again and again. read more

Mark and his guys did a great job with our beds/sofa. They were flexible with our schedules and worked quickly/efficiently to get the job done. Our furniture was spotless when they were finished. Would recommend! read more

Brought in a very delicate white designer rug that had become grey with dirt, and due to the construction, it absolutely could not be machine cleaned. All 144 square feet had to be hand scrubbed. While it was not inexpensive, they were very upfront about the cost of the labor involved, and the work is amazing. It's like a brand new rug. Their delivery people were also very courteous and professional. I strongly recommend Fibermark! read more

We have gone to this place, which is near Crossroads school off Olympic, three times and every time we have been extremely happy. They are old school, very patient, perfectionist rug cleaning professionals. They have great integrity and they are nice. Mark has treated us well every time. This last time he was working on a Danish rya rug we brought in--very bright yellows and oranges--that was basically very dirty from many years of being walked on. it also needed repair along the edges. When I came to pick it up, Mark noticed something that wasn't to his standards and asked if he could keep it a bit longer. We picked it up yesterday and it looks fantastic. If friends ask about cleaning a rug, I always tell them about this place. Trustworthy pros. read more

The great thing about LA is all the vintage furniture you can find on the cheap. The bad thing about that is all of the DUST and DIRT that comes along with that old vintage furniture. Bought a vintage table and chairs set at the Melrose Flea. The chairs have removable cushions that had definitely seen way better days in terms of color and were packed with dust. It was gross. Per other Yelp reviews, I reached out to Mark and requested a quote. He got back to me within a few hours and I was so happy to be able to just drop off my items at his warehouse in SM instead of having to keep them in my apt a second longer. Made sure to confirm by calling before driving over, but was greeted promptly and by a friendly/helpful staff. They discussed what I was hoping to have accomplished with the cleaning and told me I could expect a call from them 2 weeks later. 2 weeks later exactly, I picked up my cushions and am super happy! Totally grime less and the fabric looks much more vivid. Very happy with my experience. read more

Reliable, responsive and they always get the stain out. We bought our B&B Italia sofas in Sf. We had used the other Fiber named company but they destroyed our sofas. When we got new covers from B&B they referred us here. Ahh what pros. They come, take away our cushions and boom, clean. Reasonably priced. True pros. Thanks Randy and Mark and team. Really. read more

I have known Mark for over 30 years and he is the real deal. It doesn't get better than Fibermark for professional interior fabric cleaning(drapes, furniture carpets you name it!) Not only is Mark's service quality the best but Mark and his employees are delightful to work with. His employees are honest and trustworthy. I would leave them alone in my home if I can't be there with them the entire time it takes to finish a job. Mark is charming and honest ( a rare combination of attributes) I have used him in my office buildings for commercial work and in my home for high end upholstered designer furniture. Hes the only one I trust with my special pieces. read more

When I ask someone into my home to do some work, I want courteous and professional workers, people I can trust, who's opinions I respect. I want to love their work and know I'm getting an honest deal. This is exactly what I experienced when we called Mark to clean our off white, Modernica sofa, and 18x12 flokati rug. He did an amazing job, our sofa and rug look brand new. Mark also took a look at our Erik Jorgensen wave lounger that was in bad shape. The black leather was scratched and stretched and needed a facelift. Now it looks like it's old self again! I really was impressed the way his crew cared for my house while they did the work. They even took the time to reassure our barky little dog that they were friendly. I will be calling Mark for any cleaning I have in the future! Very satisfied in Pacific Palisades, CA read more

These folks are legitimate professionals when it comes to upholstery and rug cleaning! They have done multiple projects for me and each and every time, I am impressed. They are not the most expensive nor the cheapest, just the best. read more

Our carpets look amazing! Price was actually less than the estimate ! FibermarkMTC was actually able to get stains and smell out of my daughters room. We thought we would have to replace it, but it looks practically new. Thank you!! read more

I recently tried to clean a stain on a Persian rug.I did such a poor job, that it became 500% larger and became a rusty stain. No one wanted to touch it as it appeared to be so bad.One carpet cleaner suggested Fibermark,in Santa Monica. I was very embarrassed when I met Mark, and suggested he cut out the damaged area and replace it..he just looked at me! Within 2 weeks, I came down to collect it, and was astonished to see my stain had gone and the rug looked like new.I could not believe what he had done. I can only 'highly' recommend anyone who really wants professional and highly skilled individuals,they should go to Fibermark...you will be very very pleased! Elliot Lewis read more

Where do I start? We used Mark the first time and they did an amazing job but my boss wanted to go the second time with a company a little less pricey and we did.... The result...... HORRIBLE in the end we had to call mark in to clean up their job lol. Lesson learned! Not only do they do an amazing job but they have amazing customer service as well!!! The last time I had used them was for a move-out. I had overslept for our appointment and called them in a panic, the job had to be done that day. Unfortunately, they were completely booked for the rest of the day but here's the most amazing part, not only did mark call another company he trusted but then when they weren't available he called multiple others!!!! Not only did he get me someone he trusted that would come out last minute, but he made them honour his discounted price he was giving me!!! He didn't make a dollar off of me that day and went out of his way to make sure I was taken care of!!!! What an amazing company. I would recommend this company to anyone. Don't bother going somewhere else because Fibermark Mark the Carpetbagger is A+ across the board. Now if they can only expand to Miami.. read more

Mark and his crew are top notch, quick to respond and professional. I have used them to clean our area rugs, air ducts, backyard sunbrella cushions and our leather couch. We have been very satisfied with every service provided. read more

Very unprofessional. We had an appointment for them to assess our couch & rug at home, and my husband called after 15 went by and they still weren't there. The person who answered said he was the one who was supposed to be there, but he was currently in their showroom (or something) looking at rugs. Uh, what..? He asked if he could come by much later, with no apologies. We both work, and had this appointment set up for awhile... He then asked us not to post a bad a bad yelp review. Welp, sorry! read more

Poor customer service with a "you need us, more than we need you" attitude. Used them to clean 2 linen dining room chairs and it took them a month to clean them 2 chairs? They do not return calls and/or provide any updates. You have constantly call them and follow up. They did clean the chairs well, but basically made me feel stupid for purchasing linen chairs in the first place?!? I doubt I will use them again in the future b/c of their poor attitude towards their customers. Hours of operation are M-F from 9-3. So I had to take off work just drop off and pick up my chairs. They do not cater to people who have to work for living. read more

Great company. The owner tells you straight up what the charges are, and they deliver outstanding results. Don't bother with all the gimmicky carpet cleaning methods, these guys are pros and do a great job. My carpet is eight years old and had not been cleaned since before my newborn son came home from the hospital - two and a half years. The results were better than I expected, the charge was reasonable, and the reps were cool. read more

We had sent out our rug to be cleaned and it was brought back promptly. Delivery men Ron & John were professional, they moved our furniture and placed it back in the exact same spot. Looks great! read more

I had such a wonderful experience with Fibermark and the whole team there. Absolutely use them for any furniture cleaning you need. They are very good and very professional. I had basically ruined one of my bosses silk velvet chairs. They answered my calls right away. Were very responsive over text helping to tell me what they could do to help and when I could bring the piece in. Once I got there, they went straight to work and completely undid all of the damage I had done to the chair. And in an incredibly generous action, they refused to take my money for their service. I can't speak highly enough of my experience with this company. read more

Fibermark's Randy totally revitalized my 35 year old wool Karastan rug. It was dirty and dull; having survived 3 dogs and 7 cats. Now the colors are amazing. I dropped it off at their shop, and 2 weeks later picked it up. Easy and reasonable. I highly recommend their operation. Call for directions, I got lost the first time there. read more

The guys at Fibermark are pros--I've brought in two fabric-covered Herman Miller chairs. One was completely filthy and the other was covered in pet dander and they came out looking brand new. Just honest, reliable work! read more

Fiber Mark Mark the Carpetbagger - Night and day, thanks Mark! - Carpet Cleaning Near Me - Santa Monica, California

They were fantastic. There were stains I thought would never come out and they vanished. Kurt and Don were courteous, and delightful to have around. Topnotch... RT read more

Fibermark is truly the best source for cleaning. I'm a repeat customer and am always referring my friends and clients in the design business. Mark and Randy are a wealth of knowledge -truly they know their stuff and are a pleasure to work with. A business you can trust a+ read more