I can't recommend Babash Rug Services highly enough. The entire experience was exceptionally easy and professional, from scheduling and communication to drop-off and pickup. Everything is impressively organized and thoughtfully streamlined, and the gentleman who helped us was knowledgeable, friendly, and clearly very tech-savvy. You immediately feel that your rug is in capable, trustworthy hands. Most importantly, the result was fantastic. Our white rug came back beautifully clean, with the color looking bright and practically new again. They did an outstanding job and made the whole process genuinely pleasant. We couldn't be happier. read more

Did an amazing job on my two very large Moroccan rugs. I would use them again. Very good work.

Brought in our 8 x 10 area rug to be cleaned. Handtufted rug with a glued canvas backing. They recommended their premium wash + protection. When we picked up the rug it had white powder all over it and a lot in the bag it was stored in. A LOT of white powder. When I asked about it they said that the glue broke down and that is what the powder was but if I vacuumed it on both sides it would be ok. They said in the small print on their contract it warned that this could happen so they were not responsible for any damage. THEY DID NOT VERBALLY WARN US THAT THIS COULD HAPPEN. THEY DID NOT SUGGEST A STEAM CLEAN. With some research, I learned that this type of rug should have been steam cleaned instead of submerged and scrubbed. This type of cleaning ruined the backing on the rug. 6 months later, there is still white powder on the floor under and around the rug. Every time we vacuum, it fills up the canister with white powder that we then have to clean out of the vacuum. Rug is cleaner but is also ruined. Now we are looking for a restoration company to put a new backing on it to stop this endless powdery mess we are left with. BEWARE, this type of cleaning is only good for hand knotted rugs. read more

Really wanted to like them because the people that pick up the rugs are very friendly, but when I got my 15k rug back it did not look the same at all. It was much dark and flatter than before. I don't want to say they ruined my 15k rug but they kind of did and they just said that these things happen to certain rugs and you signed a disclaimer saying that things can go wrong. So beware, there is a chance they will ruin your very expensive heirloom rug and you will pay a steep price for it and get nothing back. read more

We had 4 rugs cleaned and they did a fantastic Job! I highly recommend getting the pick up and delivery service too. They really have exceptional customer service!! Highly recommend! read more

Babash Rug Services - Cleaned Rug - Carpet Cleaning Near Me - Los Angeles, California

I reached out to Babash Rug Services to see if they would be able to connect two runners together to create a custom size. They asked to see the rugs (I sent a link), and came back with a "Yes, of course!" I asked if I could send them directly from the manufacturer, and they also said yes to that - no problem. A few weeks passed after the rugs were delivered from the manufacturer. I finally reached out, and they said the rug was ready for pick up. I scheduled the appointment and went in. The final product was completely unacceptable. The two rugs that were connected had two different piles - obviously a manufacturing issue - but it looked like two different shades of the rug had been sewn together. I asked why they didn't call me to tell me there was an issue. "We thought you knew about it." How was I supposed to know about it when it came from the manufacturer? Also - why didn't they call to just confirm? These particular runners - a Persian style - had a border on each end of the rug. Instead of connecting the rug so the border didn't show in the middle of the rug, they left the border. I asked why. "Well, you wanted it to be XX length, and so we had to." Why didn't you call to confirm? I would have told you to ditch the extra five inches so we could have continuity? The runner looks terrible. This could all have been avoided with a simple phone call or text (their preferred way of communication) with some photos. I would have returned one of the rugs, spoken with the manufacturer, and made sure that the two rugs to be joined had the same pile and color. I would have asked that they shorten the rug slightly so there isn't a random border four feet into a 17 foot runner. When I wrote back to them and asked for a refund for the shoddy job, they offered $150 of the $400 charge. Insane, considering their lack of communication set me back a couple of grand on the rugs alone. This could have all been avoided if they'd just called me to ask these questions, instead of just assuming a customer was totally okay with a product that looks like trash. The color difference in the photos don't do it justice. As a response to the below: No, the differing colors aren't your fault. Your lack of communication on both the color and inclusion of the border is your fault. read more

Babash Rug Services - Rugs gone wrong - Carpet Cleaning Near Me - Los Angeles, California

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Just rolled out our newly cleaned rug and it looks like it's new! This is the second time Babash has washed this rug. I'm a fan. They are lovely to work with and they do a great job. read more

I highly recommend Babash Rug Services. They took very good care of a beautiful Morrocan rug of mine, removing every trace of animal smell and making it look and feel very clean. Importantly they were a pleasure to deal with - excellent communication, on time, and they are good people. I will definitely work with them again. read more

Babash Rug Services have done a wonderful job on our six rugs post the Palisades fires. They are meticulous and professional. From pick up to delivery to their in-office staff, their attention to politeness, service and detail was unbeatable. BEST! Highly recommended. read more

Easy to schedule appointments. The team was very responsive. They did very nice work!

They did a great job cleaning my rug! Very professional and nice and price was very reasonable.

Babash rug cleaning service gets a 5 star review from me because they were knowledgeable and very professional . They were a pleasure to deal with. read more

We cannot say enough good things about Babash Rug Services! We have had a challenging year because we ended up with three additional cats to care for on behalf of family . . . and the new cats didn't like our resident cats. Needless to say, the rugs were the victims of feline warfare. Babash came to the rescue and were able to clean and repair our rugs so that they look like new. They took special care to make sure the rugs were 100% clean. Communication was easy, deliveries were on time .. . . .they saved us. We have used several different rug cleaners over the years of owning rugs ... . Babash was far and away the best ... . in class by themselves!! We highly recommend them and will use them again in the future. read more

These people did a GREAT job!! My 3 rugs came out like new!!! Absolutely amazing!! Both mom and son (sorry can't remember their names) were friendly, knowledgeable, and attentive. Excellent service and worth every penny. read more

Babash cleaned my Oriental rugs. They picked up the rugs from my condo, cleaned them and returned them. Excellent result and service.

I had someone clean my vintage Turkish rug and he destroyed the fringed ends. I didn't think it could be repaired and I was heartbroken. I took it to Babash and what I got back was a miracle. It is beautiful absolute perfection. He matched and rewove the edges, repaired and replaced the damaged fringe by hand, then gave it a trim. When I picked it up from Babash I cried in the car. I can't express how grateful I am to them for the repair and their kindness. read more

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I have a client who had a stained French area rug with moth damage that had been in her garage for years that we recently rediscovered. We found Babash on Yelp and all of the great reviews. We contacted them and they were very responsive and suggested that we bring the rug in for inspection. I took the rug into their Canoga Park location and the owner greeted me personally. He inspected the rug and based on his observations, touch, and smell, and his extensive knowledge, he suggested that it may have been glue even though we thought it was animal feces. He shared that he would try his best to get the stain out with their treatment methods and explained the process very transparently. Two weeks later, they contacted us to say it was ready and they had gotten the stain out for a VERY reasonable price. You can't even tell that there was a stain! The moth damage would require extensive costs due to the craftsmanship and time required and so we're deferring those repairs at this time but again, Babash educated us on the very skilled and intensive process it would take to repair the moth damage. Thanks Alex! Overall, the reviews on Yelp were all validated based on our experience. The owner, his son, and his team are very realistic about setting expectations, communicating, extremely knowledgeable, and professional. I would HIGHLY recommend them without any reservation to anyone who needs a professional to work on their carpets and rugs! Thank you! read more

We have a wool rug that our new puppy was using as a potty pad. It had stains all over it & smelled like urine... it was getting really bad. We couldn't get him to stop going potty on this rug. We used all kinds of carpet cleaner on it (which can apparently destroy the rug even worse) to try to get rid of the scent so that he wouldn't smell it and think that it was a place to go potty, but nothing stopped him. The rug was disgusting. We thought we were going to have to get rid of it, but we decided to have it cleaned first to see if we could salvage it. We had someone come to the house to clean the rug but it was so bad, after looking at it, he said he couldn't do it but he referred us to Babash Rug Services. He said that they do more in-depth/thorough rug cleaning, which is what we needed. We brought the rug to them in horrible condition and when we went to pick it up after it was cleaned, it was like brand new! They did an amazing job and it looks like the rug was never dirty. it looks beautiful and has no bad smell. They definitely exceeded my expectations for this rug! They had great customer service and I felt that their pricing wasn't outrageous. It was well worth it! I plan on bringing all of my other wool rugs to them for cleaning in the future. They also sell very beautiful rugs so I will keep that in mind for the future. I highly recommend having your rugs deep cleaned by by Babash Rug Services. They were wonderful! read more

What a horrible experience! Took my rug in because my dog had an accident on it, to remove the stain! That was the only reason! The rug was dirty but the stain was my concern. The onwer and his wife were present when I took the rug in. The owner (Reza) clearly explained how he is going to wash the rug and remove the stain by "painting" it. I was concerned if the new paint color and the old color would match and the wife (who seems to be very sweet) assured me that this is his husband's job for the past 30 + years and he knows what he is doing. I even mentioned this is a sentimental piece from my grandma to me and it's very important for me to fix it and they said don't worry we will fix it. They said two weeks! More than three weeks gone by and no sign of them, meanwhile my mom was visiting and no rug in my home!!! I finally called after three weeks and he said "oh the rug has been ready for a while, come get it." The next day comes a text from them (after I called anyways) that the rug is ready for pickup. I went there, so excited to see my clean rug! I go and he showed me a before and after picture! The stain is still there!!! I said wait, the stain even got bigger and is still there! He said well, if you want to fix the stain, it's an extra $400! I already paid $245 (for a 30 year old rug) and he is asking for another $400! I started arguing with him and he kept raising his voice, his son came out of the management room whom wasn't present at the time of deal and clueless! Started mumbling some thing, I tried to ignore him but he kept jumping in and I could smell a strong odor from his mouth which suggested to me was alcohol, it was 11:30AM! They both kept getting in my face, at this point I was in fear of my life! I said fine I'll take the rug, no need to argue with people who seems to be not in the right state of mind. I paid cash in full, I still needed some change back from them but I jumped in my car and left without getting my change back. It was horrible!!! Please note that I'm not a mean person or vindictive, I actually am a teacher and I am very fair. They seems very normal when I first met them. I saw what I saw, I heard what I heard and I smelled what I smelled. Never going back there again! Please be extremely careful. read more

Babash Rug Services - Carpet Cleaning Near Me - Los Angeles, California

Babash was very good in washing and repairing my rug. I had a cat pee stain on one of my rugs and a lot of places could not fix it. But Babash did a great job removing it! read more

I had rated this company 5 stars when I first brought in with my urine saturated and moth infested rug. My name and review is still on their front page! Many years later, it was the very same area that has the many moth holes with just as bad an infestation! The urination was not cleaned completely and the worst is when they restored and put back my rug. They covered the old urinated area under my sofa which delayed this discovery. I am only writing this review to bring awareness that maybe urine enzyme treatment is not effective as it has presented. It is necessary to be transparent and professional about this. Customer's expectation needs to be guided in advanced with a preventive protocol otherwise it WILL REOCCUR without any new urination exposure! Old protein residue might still be there covered under sofa without routine vacuum is a recipe to foster moth growth! I have exact the same occurrence at all the old damaged area. This time I am going to go through a few treatments and preventive moth routine care before I engage $5,000.00 restoration work! I will also like to see Babash more responsible for this result with procedure to manage reoccurrence but review or test their enzyme treatment to make sure it is effective. read more

Great experience. Very friendly and helpful. Staff has very organized system for pick up and drop off and are very knowledgeable about what can or can't be done with different types of rugs.. I would absolutely use these people again. They were wonderful. My rugs came back looking like new after having a whole lot of heavy traffic over years.. read more

I just had my 6x9 hand woven silk carpet repaired by Babash. They wove in and replaced all the fringe around the edge. They did a great job, it looks as good as new. Thanks read more

Had them modify two rugs for floor vents. Came and picked them up, did a great job, and helped set in place when delivered. Great communication and service. read more

Babash Rug Services - Carpet Cleaning Near Me - Los Angeles, California

Reza and the whole Babash crew are very professional and provide exceptional service!

This local Los Angeles business has it down. From easy and real time scheduling, members of a team come and make the most efficient removal of your rugs to their van. You don't have to do a thing: they'll assess the situation. Then, they know where to place your rungs when they bring them home, super clean. I recommend this company to clean area rugs. read more

never had a rug cleaned before: they were reliable and the pick up and delivery was smooth. expensive, but they all are!

Our rug came back in perfect conditions with its colors brighter and more vivid than ever. The cleaning itself and the customer service were top-notch. We will definitely use this company again. read more

Great people! Great work! They know what they're doing because they are experts in handmade rugs. Highly recommend if you want clean and shiny rugs--just call BABASH! read more

Great people! Great work! Don't worry, my daughters dog is going to keep them in business (little pisser!) but thought I'd share with everyone else how beautifully they clean area rugs- easy to make an appointment for drop off and pick up, the guy working at the West LA shop is a sweet heart and if you like to work with kind people that don't over charge, do great work- THIS IS THE PLACE!! Vintage and antique rug specialists... you are welcome! read more

Very professional. Knowledgeable experience rug services I have ever known Please be very careful who you are going to trust with your valuable precious hand made rugs I had other companies ruining my rugs after washing them :(( BABBASH RUG SERVICES WAS ABLE TO FIX AND REPAIR THEM MY TUGS LOOKS BEAUTIFUL AND BRAND NEW NOW Extremely happy with them and their service Thank you so much ! read more

We had a great experience with Babash Rug Services. Ali was very professional and personable. We had many urine stains from our new puppy on our silk blend area rug. They submerged and spot treated the problem areas. The results were much better than we expected. They took great care and we highly recommend their services. read more

Great service from family owned business! My huge white wool rug came back squeaky clean

Babash did an incredible job with my area rugs. I had a big move and tight timing to get my rugs cleaned but they worked with my schedule and my rugs came back like new! Ali was wonderful explaining and coordinating everything, and the guys that came to collect and return the carpets were wonderful and treated everything with care as they deftly moved furniture to access the carpets. One of my larger rugs had older moth damage and was quite matted by time, so, as much as I loved it, I wasn't sure whether to even try and have it cleaned. Ali assessed it on site and when it came back it was truly like new. I can barely see the old and small moth hole because the pile has been restored so beautifully. Babash is truly a rare gem - a friendly, expert and caring family style business that does exquisite work. read more

Wow we are truly blown away. Beginning with assessment of our needs all the way up through delivery and placement of our rugs...we couldn't have asked for a better experience. Ellie helped arrange pickup on phone. She was so warm and accommodating of our special needs, as we were traveling from a distance. The silk Persian rugs are precious to me and they were handled with loving care and returned in beautiful condition. The crew came back to help readjust positioning of furniture on top of our dining room rug. We were so grateful and they were so pleased to help. Love love love this family owned business and will not trust our rugs in any other hands! read more

We had a great experience with Ali and his crew. We had a very dirty white shag rug to be cleaned - including pee stains from our puppy - and they did a great job with the challenge! Ali did tell us that the urine stain wouldn't be fully removed - the dog would still be able to smell it and re-mark it, but to us the odor and stain are completely gone (and now we're keeping the dogs away from it!) I found Ali to be very easy to communicate with - especially via text which I always appreciate because it's so much easier. I don't think I ever sent him a text which wasn't returned within 10 minutes. They were right on time for pick up and drop off and the guys were so nice and helpful. We'll definitely be using them in the future! read more

THANKS BABASH!! We just got our new rug last month and we spilled a plate of hot wings on it by accident with all of that orange sauce staining everywhere. I googled professional rug services and found Babash and they had amazing reviews!! Next day I took it there and they were able to remove all of the stubborn orange stains! Our rug shines and honestly looks even better than when we first got it!! Babash is amazing! They've definitely earned our business for life :) read more

Babash Rug Services - Clean area rug - Carpet Cleaning Near Me - Los Angeles, California

I was so very pleased with the quality of the cleaning performed on my Chinese area rug that I felt compelled to write this review--not something I normally do. Babash have two locations: one on in West Los Angeles, and the second in Canoga Park. I live in the San Fernando Valley, so I dropped my rug off at their valley location. (They offer a pickup and delivery service,) First, the staff is so helpful and friendly. This is a family owned and run business, and you really feel a sense of family in their care for you product and for the customer. When I brought my rug home, I was shocked to see how beautiful it is and how it was so expertly deeply cleaned. Also, I found their pricing more than fair. My hat is off to Babash Rug Service. I can strongly recommend them. You'll get friendly and expert service with a sense of real integrity at a fair pricing. read more

Perked up my Chinese rug I got on Facebook marketplace. It's beautiful and clean. They also told me how much my rug was worth which was a nice plus. I did a good job picking and they did a great job cleaning. read more

Babash Rug Services - Carpet Cleaning Near Me - Los Angeles, California

A few months ago, we took an old family rug from my parents and Babash did such an excellent job that when my fiancee similarly adopted an old rug from her family, the thing we were most excited about was how nice it was going to be once we got it cleaned with Babash. Easy drop-off and pickup at the WLA location, and very good service. Highly recommend and can't wait for the rug to be cleaned! read more