Terrific service! I had my carpets and a couple of area rugs cleaned in June. The technician was very professional and did a great job. This isn't the sole reason for the 5 star review, however.
About two months after I had my carpets cleaned, my dog got very sick while I was at work causing her to vomit and have diarrhea in multiple places throughout my home. While I cleaned up what I could, I naturally needed professional cleaning. I called Fiber Clean on a Thursday after 4, and they were able to send a pair of technicians to my home the following afternoon. Both men were extremely professional. They explained how they'd not only clean up what I couldn't, but also their disinfection process. The men were in my home for about an hour, and as they were getting ready to leave I asked for the bill. They told me it was free because I had just had my carpets cleaned recently! I couldn't believe it. I reminded them that the mess was not their company's fault, but the men refused payment.
All I can say is I'm amazed at the quality of the cleaning and especially at the customer service. Fiber Clean has earned a customer for life, and I'm telling everyone I know about this wonderful company! Kudos! read more