After some snafus with ordering and delivery while the owner was in poor health, they made it…read moreright, and were communicative the entire way! We loved to support this local business instead of a big box store and love our new queen futon!

Greg is a wonderful guy and helped me sort out what I had ordered-two futon mattresses, and one…read morefuton frame. He he'd been in business there for quite a few years. It's a place with a small showroom/workroom that, indeed, looked like it had been there for years. Futons seem to be a dying commodity let Greg warm the place up. It's nice to do business with a friendly person.

I received design help from James. He totally understood my home and created a plan that will work…read morebeautifully for me. The furniture is high quality. I highly recommend Cassona.

I came for Andersonville Galleria and hadn't realized that Cassona Home was right next door, which…read morewas serendipitous since I've wanted to visit here for a while. And I saw that they were having some sort of Labor Day deals so I couldn't pass up a stop! Angel was incredibly welcoming from the moment I walked into the shop. I wandered around for at least 20 minutes; they have some really lovely options for your home here. I am still in the unpacking and arranging part of a recent move, so I can't really be buying much since I don't know what I'd need... but I did see a cool bamboo desk that I'm still considering. I joined their mailing list to keep up on their sales and merch.

The prices were honestly so reasonable-- highly recommend for well priced and cute couches (and big…read morecomfy chairs :)). The delivery went so smooth (they were actually early!). Super easy and nice people! 10/10 recommend!!

Extremely disappointed and furious with our service here. Ken seemed like a nice guy, promising…read morethat our couch would be ready for us 4 days from purchase. We sold our current couch in preparation for installation of the new one. Then to find out from him (the day that the couch should've been ready) that our couch delivery was delayed and it would take 2 more weeks??!!?! Fast forward to today - we were notified that the couch finally could be delivered but only within a 2 hour time period. I stayed up after working a night shift and waited for the delivery man to bring in the couch just to figure out the WRONG COUCH was ordered. They then asked if we wanted to keep it?? We did not accept the couch and were denied a refund. Absolutely do NOT purchase from here.

I would like to update my review. I did have the sofa redone at your shop. We discussed ad nauseam…read morethat it would be a comfortable soft sofa and that the velvet would not attract as much dust and lint as it does. You said it was specifically a better product. I had another chair recovered in velvet at Calico Corners in Wilmette and it does not attract dust and lint at all so it is not necessarily a function of all velvets. You were not nearly as helpful as you sound here on yelp when I had these complaints after the sofa was done. You' were completely unresponsive and refused to assist any further. At minimum, the sofa should've been comfortable and you definitely did mislead me on your product.

I have to admit that I haven't (YET) purchased anything from MegMade but have inquired and visited…read morethe shop over the past couple of years ever since I saw her pieces at the Randolph Street market. Meg and her team are super creative and helpful. Her pieces fit into any home and interior style. I also feel like their marketing and space is just really genuine and friendly! I saw someone mentioned they took stars off for items not being on 'sale' during this time. I gladly will support local and handcrafted any day. Thanks Meg and team!

I got a good deal on a sofa set that was extremely expensive anywhere else. Their furniture is…read moremeant to last . The leather was a very good quality and name brand.

Good solid wood furniture, big selection of vintage/traditional lamps. Pieces can be a little…read morebanged up but affordable, and it's easy to walk through all the items unlike some places (lookin at you, Mount Sinai Resale).

High quality craftsmanship, reliable, creative, fairly priced for the quality and artistry, and…read morehonest. We have been wanting a custom fireplace mantle for a while and have walked past Kyle's studio a number of times to admire his woodwork. We had some ideas going in, but working with Kyle helped us refine what we wanted, and we were able to see samples of comparable pieces to finalize the design and finishes. From start to end, Kyle was very responsive and kept to the schedule and price, even though the cost of materials did spike. He delivered a superbly crafted mantle and installed it perfectly, the final product looked like an intentionally designed and well executed finish to our fireplace. During the process, you are invited to help select the material and the finish options. Most importantly, when asked, Kyle will provide helpful recommendations and feedback. Highly recommended, this is more than supporting local and small businesses, it's about getting the extra care for the piece you're buying, from the sourcing of the materials to the custom finishes. Kyle's carpentry is impeccable, he's very pleasant to work with, and he brings a wealth of knowledge, artistry to his work.

My husband and I had found a DIY outdoor bench project but simply did not have the workshop space…read moreavailable to do the project ourselves, so I took to the interwebs and found Southern Oak Studios. I spoke with Kyle over the phone, sent the project to him (actually via Etsy - he has some cool stuff there you should check out) and we agreed on the price. The project was scoped as two kinda "simple" benches, one longer than the other, and purposed for outdoors so has to withstand the weather conditions here in Chicago. Kyle built them, they looked amazing. He stained them to withstand the elements (I was meh on the color, but all things considered still groovy), dropped them off at our door (SO NICE) and we had our benches. Here's where things get interesting. We decided to keep one bench inside, just based on preference when we saw the layout out back - kinda crowded for our small-ish patio - fine. The bench that went outside... within ~45-60 days pretty much disintegrated. I noticed the wood started to separate in weird ways, but honestly didn't want to even deal with it... finally when my in-laws were in town, my father-in-law was sitting on it and the whole leg kinda just flopped off. (This is funny, now). I reached back out to Kyle about it, and he was pretty darn awesome about the whole thing. Note: 5 star review. He came back over quickly, installed some metal hardware to the bottom/inside of the bench as a temporary fix, APOLOGIZED (!?!), and said he would come up with a new/better design for us. Then, he went back to the drawing board. He found a design that wouldn't allow for water to pool atop, built it with more weather-resistant materials than the prior had been built with, and again, dropped it off. It is beautiful. We don't demand perfection, never. But customer service yes and so often are disappointed. Not this time. Kyle, thank you for all of your hard work. We really appreciate it, and I'm guessing you'll never want to see another bench project in your lifetime but here's to hoping this one lasts a lifetime! Or at least, just a season. :)

I made an appointment with Mike to try the massage chairs. I told him what I was looking for in a…read moremassage chair and he suggested 2-3 chairs and explained the differences. Mike let me try them while he went into his office. Not standing over me made it a very comfortable trial. He would check in once in a while. I was there about 1-1/2 hours and left. Mike did not push for a sale. He let the chair do the selling. I called him the next day and ordered the Osaki Manhattan Duo. Two weeks later it arrived and the delivery people were very accommodating and careful. They placed the chair where I wanted it, put it together and ran a check to make sure it was working properly. I have been enjoying the chair every day. So far it has met my expectations.

Mike was great. Helped me pick out the perfect chair for someone my size (4'11")…read more The chair is fantastic. Easy to use and like a real person giving the massage. The two men delivering the chair were very careful bringing the chair into the house and setting it up. The chair I ordered was the least expensive in the store but it has all the functions I wanted or needed. This store has the largest selrction of massage chairs I have seen anywhere. Worth the trip out there.]

Kenneth is a true gem. I came by on small business Saturday because I knew the store would be…read moregorgeous and I wanted to see if they had a baby's first Christmas ornament. Reader, he remembered us from a month ago--the only other time I've been in this store. I know he wasn't just saying that because he cooed over my baby and specifically remarked about the fact that she was awake this time instead of sleeping through the shopping trip (which was true). This is what makes shopping at local businesses so much fun; you get to established a rapport with someone who lives what they do, lives their neighbors, and wants to make sure that you enjoy shopping with them. Again as I came through I thought about how I wish I could hire an interior designer with Kenneth Ludwig on the shortlist. They didn't disappoint with their Christmas decor. They have lots of ornaments, all beautiful, and other holiday items. I REALLY love the stocking holders they have. They look like those old ceramic Christmas trees that lots of our grandmothers had, and it even lights up. I am almost certainly going to be returning before Christmas to pick up a couple. If you're in the neighborhood, I highly encourage a drop by.

I was searching for a small couch for my new house. I was dealing with a small, kind of awkward…read morespace and am a picky furniture shopper. I stopped by Kenneth Ludwig Chicago because I learned he sells CR Laine furniture and that is the brand I had my eye on. Upon arriving, Kenneth was welcoming and listened to what I wanted. He's so knowledgeable about furniture and design, not pushy at all, and patient. I've been in his store a few times and each experience was great. I did end up purchasing a settee from Kenneth and that was about 1.5 years ago. The buying process was simple. The small couch is still in great shape, easy to clean, and looks great in my house. It was on the pricier side of furniture, but I not a shocking price. I will consider going back to Kennth Ludwig Chicago when purchasing my next nice piece of furniture.