Our 2 dogs and 2 cats all love Sandy and welcome her when she comes to care for them. We love that the same person attends to them most of the time. We also like that we get a report after each visit, along with photos. When we're traveling, knowing they are safe and getting attention is very important to us. read more

Fetch! Pet Care - Benjamin and Jackson love Sandy! - Pet Sitting Near Me

Kathleen is AMAZING! On our recent trip, she came twice a day to take care of our two cats and dog and they fell in love with her. One of the cats is VERY timid and she managed to charm him to the point that he would meet her at the door when she arrived. (In the past, he wouldn't even eat when we were gone). Kathleen also sent photos of everyone after each visit with a detailed update. I would be comfortable with any of Kathleen/Fetch's employees. If you are on the fence about hiring Fetch, schedule a consult - you can see right away the connection with the animals. read more

Fetch! Pet Care - sample of photos sent twice daily. Don't they look happy?! - Pet Sitting Near Me

I love Fetch and it allows me to really enjoy my visits with family & know my pet is in GREAT care. I love the communication, the visit photos & journal, the quality of care and the app! I love Fetch and would recommend the company and employees to all my friends, family & neighbors. Your pets are in great care with Mandy, Kathleen & the Fetch staff! read more

Unfortunately after 3 weeks since my sitting request with Fetch Palm Desert, they still hadn't confirmed the dates. Since it was my first time using their service in this area, I needed to meet with the sitter who would be staying at my house And was running out of time to accomplish the meet, and orientation of the house and my dog. I emailed them and got a reply the next day saying they were working on my request, sorry for the delay and would get back to me shortly. 5 days before my trip, I still hasn't heard back, so I cancelled the request with an explanation as to why. After an hour or so, I received a reply stating they were sorry I cancelled and hoped I would use them in the future, Clueless and frustrating to say the least! read more

My husband & I are long-time users of Fetch Pet Care, first in San Diego & later when we moved to the Coachella Valley. They are licensed & bonded and they have earned our trust over the years. We depend on them to care for our kitty, Abby and to check up on our home while we are away. They have always impressed us with their professionalism and the special care they provide for Abby. read more

The night before our wedding Fetch lost our dog, who was later hit by a car and died. My wife wrote a detailed review, and the first response by Kathleen, the owner of Fetch, was to threaten us with getting attorneys involved because my wife shared her experience. Kathleen tried to publicly deny what happened and discredit my wife by saying what she wrote was "completely false allegations from a distraught woman..." and even lied about statements from "witnesses," all of whom I personally confirmed never even spoke to Fetch. In sharing my own experience with Fetch, I can assure you everything my wife wrote happened exactly as explained. Kathleen claims we never asked her what happened that night, however I have an email from Kathleen the day after the incident confirming the timeline of events. According to Kathleen's own email, not only did Jane (the sitter) wait 34 minutes to finally notify us that Mickey was lost, but Jane actually followed Mickey for 10 minutes with her in sight when she could have called us to get her since we said we were only 5 minutes away at our rehearsal dinner. Now, in efforts to minimize fault, Fetch claims they didn't know about our dog's "capabilities"- that she had tried to open doors when left alone (which was the only reason we hired a sitter). Not only does Fetch have our application which included a section about our dog's history, but Kathleen even called us wanting more specific information about it. We described everything in detail and gave her clear instructions to never leave our dog alone, which the sitter didn't follow. At no point did she offer to have the sitter meet our dog beforehand as she says is a precaution of Fetch. Lastly, we only filed a claim with Fetch's insurance because we thought at least our tragedy could help other animals in need. Any compensation received was donated to various animal rescues and charities. Yet, Kathleen had the nerve to say we waited to write our review until we were compensated as if that was all we cared about. Kathleen has since removed her legal threats and repositioned her response to seem considerate and sympathetic. Her attempt to save face considering her first response is pathetic and telling of her true character as a business owner. Be wary of who you're getting involved because my negative experience with Fetch has been a nightmare. read more

I can not say enough good things about Kathleen and Sophia. My 2 babies love their daily walks. Sophia is so lovely and takes great care with them. Callie and Scout get so excited when they see her, I know they are in good hands. read more

I was very nervous to use a pet sitting company from Yelp that I've never used before but Fetch was a wonderful surprise!!! Spoke w/Kathleen on the phone...very professional, made an appointment to come to my home & meet the dogs. Casey came with her who actually did the pet sitting. My dogs instantly loved Casey! She sent me pictures via text of my dogs each visit! Fetch not only took great care of my dogs...I now have peace of mind knowing that I can travel out of town and my dogs are happy & safe. Highly recommend read more

Kathleen and Fetch are the saviors of our mental health during vacations. We receive updates and photos of our cat following each of her visits, and her care and concern for him are much like our own. Kathleen and Fetch have been caring for him -- and for us -- for almost six years. Our vacations wouldn't be as relaxing and carefree without Kathleen and Fetch. read more

Even my shy cat was happy and loved while i was out of town. Very good service.

Fetch took great care of my pets when I was out of town. I would recommend them to anyone and everyone. Great customer service.

IT'S VERY SIMPLE....I ADORE ALL THE INCREDIBLE INDIVIDUALS THAT MAKE UP THIS BEYOND TRUSTWORTHY AND PROFESSIONAL PET CARE COMPANY so, in words from the bottom of my heart and in a language only pet owners can appreciate....Thank you from both mine and Lulu's tail, Kathleen, Stacie and as always, Louise. My whole household adores you and thinks you rock! When you can't call Cesar Milan to come over, call FETCH! They are just that good!! read more

I can't thank Kathleen enough to her 5 starts service. My little Toffee was happy to hang out with her, and Kathleen even sent me photos to let me know how Toffee does during her visit. They played, walked, and Kathleen did a hand feeding to Toffee. Love you and thank you, Kathleen! read more

HIGHLY recommended! Kathleen is wonderful. My wife and I have an older cat who needs medication daily. Kathleen visited her twice a day, earned our kitty's trust and friendship and took wonderful care of her. She sends daily pictures and updates and will 100% put your mind at ease while you're away from home. read more

Kathleen and Lindsey were prompt, professional and caring. Had never hired a pet sitter before so I was apprehensive but we just returned from our trip and after daily check-ins with photos, couldn't be happier. Will definitely use again! read more

I feel very fortunate to have found this company. I've been using them for almost 2 years now and they're consistently reliable and do a great job with my dogs. Very professional and organized, I would definitely recommend their services. read more

I travel frequently and have never had a problem. They are responsible, communicative and do some extras like bringing in the mail and watering plants. I highly recommend them and feel grateful to have them. read more

i'm never trusting my dog with them because this owner was plain rude when i gave them specific instructions to follow. there are plenty of other options for dog sitters, please do your due diligence everyone! read more

By far the BEST pet care service we have ever used!! Reliable, loving and totally trust worthy. We will not hesitate to use them again. Kristin was awesome! She even sent daily pictures and text updates. read more

Excellent communication and always on time! I was completely at ease during my trip knowing my kitties were well cared for! I was a bit anxious about a prior bad experience with another company. But....then I had Fetch's service...and can't say enough about my Fetch pet sitter Jasmine... .her professionalism, daily communications and pictures, and very meticulous care of my kitties. I really appreciate them....you won't be disappointed!!! read more

Top notch. The best. Follow up and attention to detail. And this is for Fetch -- I have had the pleasure of using for the last few months. Kathleen runs the show. She gets it. She knows we are all concerned with our fur kids -- and it shows. Auntie Jane usually takes care of Ethel. For walks and visits. Amazing. When I work I know Ethel is well taken care of -- because -- they actually do care. Thank you Kathleen and Auntie Jane -- you guys are THE best. read more

I can't say enough about the owner and her pet sitting service. I'd give them infinite stars if I could. Her knowledge, her care of a very shy cat who took immediately to her! She goes above and beyond to make sure you are satisfied. Beyond satisfied. I've had pet sitters before, but you want one who is committed to animal welfare, knowledgeable about animal behavior, exudes integrity. Conscientious, professional, organized. Kathleen deserves an award for exceptional standards. I, who earned my corporate top award out of roughly 30,000 employees worldwide, know what a hard work ethic, a drive to provide superior results consistently, a respect for others, a commitment to "continuous improvement", a passion for what you do, instantly recognized this in her exceptional performance because she herself is truly exceptional and models those standards for her team. read more

This review is long over due. Back in July we used Fetch Pet Care. Kathleen is wonderful to work with. Kathleen truly cares about animals. We have 3 cats that needed to be looked after. The transaction was so easy and her choice to have Casey to take care of our babies was a perfect choice. Casey was perfect. Always on time, made sure our cats were ok and she changed their litter everyday. Casey also sent us pics and updates every time she was there. Casey is very nice and very professional. We have complete trust in her. There were no worries or stress worrying about our babies. We will be going away again this month and we already have made plans with Kathleen and Casey to take care of our babies again. Fetch Pet Care, Kathleen and Casey are the real deal. We will use their services when ever we go out of town. Thank you so much!!! You have earned our trust! read more

As most dog lovers, mine is part of the family and rules the house. I don't leave her with just anyone. I trust Kathleen and Deb to do what's best for her. They are honest, reliable and compassionate. You won't be disappointed. read more

I cannot give enough stars to Kathleen and Luiz I have used them several times for walking my precious babies. They are on time and take such care with the dogs. Luiz sends me a pic of them each day and let's me know how the walk went while I am gone. I would recommend Fetch for any pet care needs they are a delight!!! read more

Fetch Pet Care took great care of my dogs. Very professional and trustworthy. I would highly recommend this company to anybody.

Fetch pet care is the ONLY pet care service to use. This team of caring, extra attentive, on time professional care for my dog is much appreciated. Thank you for your service and I would and will highly recommend everyone to use them for their pet needs. :) read more

I cannot say enough good things about these folks! When my husband and I went on a short vacation, we needed to leave our dogs with my parents--but my dogs are large and can be a struggle to handle. I contacted Fetch and they were quick to respond, detail-oriented, professional, and kind. They were a true pleasure to work with and my parents had nothing byt rave reviews. I recommend them highly! read more

Excellent service provided by outstanding group of people. Communication, professionalism and the care of my beloved animals is top notch.

Fetch (Kathleen) runs the best pet sitting company I have experienced in 20 years. Extremely professional and organized. Kathleen and Amanda came by for the initial consult and were very thorough in making sure they knew everything about our cat, home, and contact info. Very friendly and informational. Amanda visited twice a day and sent text updates with pictures and videos every visit for five days. She truly loves her work. I wish I had this service in my hometown! Highly, highly recommend if you want the best for your pet. read more

Kathleen is wonderful!! She came to walk our dog Joey numerous times during our month in Palm Desert. She always confirmed in advance, sent photos during and after the walks...a joy to work with!! Would love to give 6 stars!! read more

Love all the different services offered, great for older dogs with special needs. Friendly staff! Best service all around! =)

What an amazing team they have here at Fetch Pet Care in the desert! Not only did Kathleen get back to me right away once I contacted her, but she addressed any questions and concerns I had about leaving my two precious angel doggies with a stranger. She was kind and caring and I had a great feeling right away. After I met Jason, my pet sitter, I knew this was who I would be contacting should I have to travel again. He clearly loved my boys and was quite patient with my rather rambunctious barker, Jasper. Throughout the course of my visit out of town, he sent me photos of him and the dogs playing and they looked like they were having a ball! I can't thank both of them enough and I am so glad that I found this service in the desert. I would recommend this service to anyone looking for pet sitting or boarding. You will be able to sleep well knowing that your fur pets are loved and cared for while you are away. read more

Fetch! Pet Care is great. They are professional, great communicators, and they care about my dogs. I feel very safe and comfortable leaving my furbabies in their caring hands. The same person walks my dogs every visit which helps them feel comfortable, and they text pics of the dogs playing or on their walk. Both the owner and my assigned dog walker respond quickly to texts and emails, and are flexible when schedules change. I can't recommend them enough. read more

Fetch provides my cats with exceptional care. Kathleen phoned me within 5 minutes of my inquiry and put me at ease with her consultation visit at my home. Very dependable and capable staff. I receive photos and texts with every visit. I highly recommend Fetch. read more