I have been coming here for about three years now. My poodle Lulu, is about five years old and I…read morewouldn't trust just anybody because she's my fur baby. We have always got great care and good information on each and every visit. Everyone is so nice and you go into a living room setting with your pet and they sit on the floor to examine your pet! The last time I was there a few months ago I was telling the young lady when she had a check up that she had problems with her anal glands they need to be expressed every six weeks or she cannot go to the bathroom. She told me about a product to put into her food and a completely cured the problem! It's called glandex . I am completely thrilled because now it isn't a problem every six weeks. I highly recommend them.

We are extremely happy that Paws and Claws Per care was recommended to us so Roxy can receive the…read moreattention she deserves. We are delighted that we saw Dr Jameson. She is fantastic! And so was the staff. Thank you!

I had to bring my orange tabby, Jinx, in for an anal gland abscess, and the visit far exceeded my…read moreexpectations! Naturally, bringing our pets to an emergency vet can cause anxiety and fear, but the team at VEG ER for Pets in PD made me feel right at home and completely at ease. Dr. Posada and the technicians/nurses handled my cat's situation with care, consideration, and a calm approach, which made the entire experience feel much easier for me. I was apprehensive about bringing Jinx here because I knew about the "open-concept" room layout, and he had gotten out once before and gone missing for five weeks before I thankfully found him. However, once I arrived, the facility felt very safe and secure, and the staff even offered me a private room, which I thoroughly appreciated. I was able to be with my cat every step of the way and even watch his procedure being performed. Dr. Posada was very informative and kind throughout the initial diagnosis, procedure, explaining the aftercare, potential risks, and answering all of my questions with patience and care. It is so refreshing to have had such a positive experience at an emergency vet clinic, especially since my past experiences at other locations have been filled with nothing but panic and fear. I will always recommend this clinic to anyone who asks! My sweet boy turns 8 today, and he is recovering very well! Thank you for providing such wonderful care for Jinx and me.

I sincerely hope no pet owner ever has to experience what I went through at this hospital…read more My dog had been bitten by a much larger dog that left significant wounds, I was worried to death as any pet owner when their fur babies are sick. I felt like instead of finding compassion, and ethical emergency medicine, I had walked into a high-pressure sales campaign. The moment I declined a $650 X-ray, the pressure campaign intensified which went on for more than an hour. One by one, staff members, veterinarians, and finally the hospital director/owner all took turns hard-selling me on authorizing the X-ray which seemed to be used as a precursor to push for more unnecessary expensive diagnostics. After the 4th round of relentless argumentation and persuasion, I requested the 4th staff member to not get any more people to come and talk to me about X-rays, against my clear request, they still sent out the "heavy weight" director/owner as the marathon finisher to pressure me. Finally, I said to the director: "I am his owner, I am an adult, I have the right to make decisions for my pet's care." That should have ended the conversation, but the director even went on so far to tell me that if I left with my dog without X-ray, he could "lose his license" and that I could "sue him." I told him, "I guarantee you I won't sue you," and offered to sign a disclaimer accepting full responsibility for my decision and to release the hospital from any legal responsibility. The director then turned to his staff, shouted "Transfer!!" as if he's the one with all power to override my decision regarding the treatment of my pet. I said "Wait a second, do I get a say in what I want to do regarding the medical treatment of my dog?" It was met with silence. After 5 rounds of marathon campaign with no success, they finally left me alone. The point was not the ridiculous excuses that if the director/owner granted my wish to let me and my dog leave the hospital without doing the $650 X-ray "he will lose his license" or that I will "sue him," but doing an X ray can be used as a powerful and convincing tool for the hospital to frighten pet owners even more to push for THOUSANDS $$$$ more in expensive and unnecessary diagnostics and treatments. Dr. Randy Posada even went as far as telling me to "be prepared for end of life" arrangement for my dog because I refused their pressure to authorize the X-ray they tried so hard to sell. As for the offer to perform the radiographs at no charge mentioned in the Dr. Michael Hyder's reply below, I specifically asked Dr. Posada who was the attending vet to my dog about it. He explained that the "free" offer applies only to taking the radiographs. The interpretation and analysis of those radiographs would still cost approximately $600. In other words, while the imaging itself may be advertised as free, obtaining the diagnostic information that gives the radiographs any clinical value still carries a substantial fee. The complimentary snacks, bottled water, coffee, and tea displayed in the waiting room mean absolutely nothing. They create the appearance of a caring hospital while terrified pet owners are being scared and pressured into authorizing thousands of dollars in diagnostics during the most vulnerable moments of their lives. I left feeling disheartened and disgusted by the cold calculation, manipulation, and coercion. I would never return, and I would never recommend this hospital to any pet owner. If you go because it's after business hours and no regular pet hospitals are open, be prepared to be pressured into accepting a $650 X-ray and $600 blood test even for a dog sneeze. UPDATE: Reply to Director/owner Dr. Michael Hyder Dear Dr. Hyder, I disagree with your characterization of the events surrounding Mickey's visit. Your letter states that veterinarians must be able to communicate their concerns, risks, recommendations, and limitations so that clients can make informed decisions. I fully agree. At no point did I refuse to hear Dr. Posada or your recommendations. I listened, asked what information the radiographs were expected to provide, and how the findings would specifically alter Mickey's treatment plan. Despite asking multiple times how the results would affect Mickey's treatment specifically, I never received a direct answer. That is the information necessary for informed consent. You also told me that if I declined the radiographs, you or the hospital could lose your veterinary license and that I could later sue you. I ask that you identify the medical, legal, or professional basis for those representations. Is it VEG's policy to advise clients that a veterinarian's license is jeopardized whenever an owner declines a recommended diagnostic test? If not, what basis did you make those representations to me?

What a relief it is to be gone a week on vacation returning home to a very content 18 year old cat…read more( that we always think is dying) and a year and a half old dog that acted like I just returned from the market. How fortunate to find Kat and her team who are professional, provided great communication, pictures and videos, and I had a worry free time away. From the moment my pets met Kat, she commanded instant respect. Kat has that magic that animal respond to. My dog Bella watched her like a hawk and did everything she asked when she said it. Even things I didn't think she would understand! I realized in that moment my dog has been ignoring me! LOL Go ahead book your stay with Kat now, I already booked our next trip with her. I selfishly almost didn't want to share her if you know what I mean.

I've sent my mini Sheltie puppy to Kat's in-home Board and Train program twice now and she has done…read morean OUTSTANDING job with him!! He first went for 7 nights when he was 4.5 months old and again for a 3 night refresher to reinforce existing skills and learn an important new command once he was more mentally mature at 7 months old. Kat took the time to really understand his lifestyle and shape his training goals with me ahead of both stays and both times we got back a happy, healthy and focused pup who loves to show off his tricks and manners! He was understandably a little nervous the first time we dropped him off but the second time he was thrilled to be back, which just shows how much fun he had there with her!! You can tell that Kat cares deeply about the dogs she works with and I'm so glad we found her out here in the desert. I highly recommend the customizable board and train service to provide structure, fundamentals and/or personalized learning (then you just need to stay consistent at home continuing to reinforce the new skills). Thank you Kat for all you've taught Ozzie - we will definitely be back!