I would leave 0 stars if I could…read more I had our FIRST appointment at 1000 on Sunday. We were about 10 minutes late upon arriving. We were told by the front desk person as we entered that she was "going to call us" because her groomer "just" told her 30 minutes ago that she was sick and not feeling well. Why wasn't I contacted sooner? We drove 30 miles for this groomer and then not to receive timely notice? You have my address so you know I'm not local to the area. And to add insult to injury - I still have not received a phone call from management to make this situation better/service recovery. I'm waiting for your call because this is poor customer service.

We are new at the Village pub, but everyone was very professional and very, very friendly with our…read moredog Maxwell. We feel very comfortable and confident in all that work there! Thank you all for taking such great care of our baby boy.

What a relief it is to be gone a week on vacation returning home to a very content 18 year old cat…read more( that we always think is dying) and a year and a half old dog that acted like I just returned from the market. How fortunate to find Kat and her team who are professional, provided great communication, pictures and videos, and I had a worry free time away. From the moment my pets met Kat, she commanded instant respect. Kat has that magic that animal respond to. My dog Bella watched her like a hawk and did everything she asked when she said it. Even things I didn't think she would understand! I realized in that moment my dog has been ignoring me! LOL Go ahead book your stay with Kat now, I already booked our next trip with her. I selfishly almost didn't want to share her if you know what I mean.

I've sent my mini Sheltie puppy to Kat's in-home Board and Train program twice now and she has done…read morean OUTSTANDING job with him!! He first went for 7 nights when he was 4.5 months old and again for a 3 night refresher to reinforce existing skills and learn an important new command once he was more mentally mature at 7 months old. Kat took the time to really understand his lifestyle and shape his training goals with me ahead of both stays and both times we got back a happy, healthy and focused pup who loves to show off his tricks and manners! He was understandably a little nervous the first time we dropped him off but the second time he was thrilled to be back, which just shows how much fun he had there with her!! You can tell that Kat cares deeply about the dogs she works with and I'm so glad we found her out here in the desert. I highly recommend the customizable board and train service to provide structure, fundamentals and/or personalized learning (then you just need to stay consistent at home continuing to reinforce the new skills). Thank you Kat for all you've taught Ozzie - we will definitely be back!

Highly recommend the Village Pup for their grooming. I've sent my mini Goldendoodle puppy for her…read morefirst two cuts and Anthony has done a great job with her. Later I found out another friend has been taking her dog to him for years! I can see that he handles her with care and does an outstanding job. I also like the fact that they ensure dogs have their vaccinations and they also have a popular day care and overnight boarding facility that I haven't used, but plan too! Last but not least, the customer service is outstanding and is noticeable when you walk in. The attention and care they take with each pet is what every pet parent dreams of...

The Village Pup is Sugars favorite place away from home! She just graduated from the training…read moreprogram and is going great! Thank you Jarid for a great job and helping Sugar to be the best dog ever!

Our dogs have been going here for two years and we board them here as well. THEY LOVE coming here…read moreand when we tell them they are going to "DOGGIE DAY CARE" they run around happily and its hard to get them "collared" for the car ride. Every single person we have dealt with over the years shows complete care and love for their jobs. Thank you Doggie Day Out !!

My Spinoni Robbie absolutely loves Doggies Day Out! He's been going since he was just a…read morepup--splashing in the pool, romping with other dogs, and making so many furry friends. Now that he's older, he still enjoys every visit, just at a slightly calmer pace. At Doggies Day Out, there's the perfect mix of excitement, play, and relaxation. Did you know they even have a midday break to help all the pups unwind? How fabulous is that? Robbie has also stayed overnight and always receives the same love and attention he gets at home. I can't recommend them enough--hope you give them a try!

Lori is amazing!!!! Caring and responsible…read more There is no place better than BonZai for all small breeds!

I live in San Diego and occasionally visit Palm Springs. This last visit was my 3rd time leaving my…read morefur baby with Lori. As before, I felt confident and had complete trust leaving JJ with Lori. She sends the cutest video updates of my pup playing with other pups, or snuggling in at bedtime. I have no doubt that my dog is being well looked after. You can trust your dogs with Lori and her helpers. Thank you Lori and BonZai's Bark!

Our 2 dogs and 2 cats all love Sandy and welcome her when she comes to care for them…read more We love that the same person attends to them most of the time. We also like that we get a report after each visit, along with photos. When we're traveling, knowing they are safe and getting attention is very important to us.

Kathleen is AMAZING! On our recent trip, she came twice a day to take care of our two cats and dog…read moreand they fell in love with her. One of the cats is VERY timid and she managed to charm him to the point that he would meet her at the door when she arrived. (In the past, he wouldn't even eat when we were gone). Kathleen also sent photos of everyone after each visit with a detailed update. I would be comfortable with any of Kathleen/Fetch's employees. If you are on the fence about hiring Fetch, schedule a consult - you can see right away the connection with the animals.

We have an elderly boy Bentley. We are also so paranoid about who we leave Bentley with. Lisa is…read moreloving, caring and simply a gem. You won't find more attentive and loving care than Lisa. I was so concerned that we went to visit ahead of time with my mother and my husband - I wanted everyone's opinion. She is flawless. Her place could not be cleaner. The pups were all happy. I mentioned Bentley likes to sleep on our bed- her response "no problem I have a big bed" i want to write a A+ review but pls don't get too busy Lisa to take Bentyboo.

Lisa provided excellent care for our senior terrier. When our regular sitter was unavailable due to…read moreour last-minute trip to Coachella, we were so fortunate to find Lisa! Her communication was excellent. She sent us pictures of their activities and followed our dog's complicated food instructions perfectly. When we returned, our dog was happy and relaxed. If you need a dog sitter, don't hesitate to hire Lisa!

they are hands down the best. they love your dog no matter their quirks and accommodate…read moreaccordingly. if u aren't letting your dog be utterly lavished and cared for in such a safe environment, they may poop in your shoes

I had such a wonderful experience at Pawfect Time when I took my baby boy pug in for grooming! This…read morewas his first time being groomed by anyone other than family, and since he's naturally very anxious and nervous, I was honestly a little worried. But the staff immediately put both of us at ease. Everyone there was incredibly professional, knowledgeable, and so informative about the process. You can really tell they're educated and passionate about what they do. What stood out to me the most was how gentle, patient, and caring they were with my pug. They took the time to make sure he felt comfortable, which meant the world to me. They did an amazing job with his grooming he got a full bath, his ears were cleaned, his teeth were brushed, and his nails were clipped. They clearly use high-quality products because he left smelling absolutely amazing and looking so fresh and handsome! The overall quality of service was outstanding from start to finish. They even took a picture of him and sent it to me. That's just a one above and beyond service. My little guy walked out happy, relaxed, and wagging his curly little tail, which says everything about how well he was treated. I'm so grateful for the care they gave him and will definitely be coming back again. I highly recommend Pawfect Time to anyone looking for a trustworthy, professional, and loving place to take their pets for grooming! Thank you Pawfect Time will definitely be back soon!

Rocky is a great guy and he is a great dad to the dogs he cares for! I will always choose him when…read moreI need to have my kids taken care of when I need him!

Our pups loved staying with Rocky during our recent vacation in Palm Springs! Rocky was flexible,…read morecommunicative, and most importantly very caring of our fur babes. We hope to see Rocky and his pup Sam next time we are in the area!

I have used Dream Dogs for both daycare, boarding and swim classes. In every instance Lori has gone…read morefar beyond my expectations and hopes. I send anyone who is looking for any classes or boarding. The dogs LOVE this place!

Twice they were not paying attention to the dogs and my dog got attacked, and they said they did…read morenot see it, and they need to get more cameras. The Emergency Vet bill was $1400. They promised they'd check on him. So I gave Dream Dogs daycare a second chance. And it happened again. They weren't paying attention to the dogs and my dog got attacked again. Never told me both times and denied it the second time saying they checked the cameras. Another Emergency Vet bill for $800 dollars. And instead of taking out the attacking dog, they told me not to come back.