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    Fertility Solutions

    2.3 (3 reviews)
    Closed 7:30 am - 3:30 pm

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    Women & Infants Fertility Center - Kyle and Kaitlin overcame physical and emotional challenges to bring their three daughters into the world.

    Women & Infants Fertility Center

    (4 reviews)

    Upper South Providence

    If I could give zero stars, I would. I have been with this clinic for seven years due to my family…read moreplanning timeline, but the overall experience has been terrible. Nursing care is impersonal, they call right before closing (demanding an immediate answer), and technical issues are constant. I experienced a complete lack of communication during my transfer, which included a two-hour wait with a full bladder. To make matters worse, they attempted to transfer my embryos to Boston IVF in a container that the destination clinic does not even accept. Absolutely horrible experience.

    My NP was wonderful, but once I left her office to book procedures, the process was painful. I was…read moretold by 3 different people I would get a consultation with an anesthesiologist, only to be told by a 4th person oh no they don't consultations. A nurse told she would schedule a consultation. When I told her what that 4th person said, she responds "oh well I guess they would know". The doctor I spoke to questioned why my husband saw a fertility specialist, when it was her office that did the referral. She then went into how they didn't have the equipment in the office to do my procedure. She made it sound like I would have to wait who knows how long. When asked about alternatives then she says, "Well you can do it in the main hospital but that is just a pain to book". I have called about my procedure and was told yes someone will get back to you with a date, 2 months later still waiting. I just don't feel that there is a sense of urgency or that I matter. I am currently looking for another facility and hopefully will have my dream of becoming a mom soon

    Boston IVF

    Boston IVF

    (6 reviews)

    Charles

    I don't typically leave reviews but for a place that is supposed to deal with women in a sensitive…read morearea/emotional time they don't do a great job. Communication is AWFUL. There is no consideration for the patient & how far they travel/if they work. They didn't inform me that I would be seeing a different doctor for an invasive procedure because my doctor was at another office (one closer to my house!). I was fuming! I've driven there (40 minutes from my house) only to get a call as I am pulling in saying there was a miscommunication & I don't need this appointment. I try to ask all the right questions and be educated about this process so that I don't miss anything (I know doctors are busy & people forget things) but holy smokes I still keep getting the run around. I have 2 stars because Dr Luzzo is nice enough & some of the office staff is great, but unless you have the patience and emotional fortitude if a saint, stay away.

    Dr. Luzzo and my nurses were great. Always kind and communicative, extremely empathic and…read morethoughtful over the phone when reporting my unexpectedly horrible IVF egg retrieval results. That is the only reason I am okay with giving 1 star instead of 0. But the financial team and medical records team have disappointed me at every single step. My second cycle was almost canceled because the financial team never received my pre-determination letter from my insurance. However, I knew this was a problem from my first cycle and had sent it to them over the portal two weeks prior. They just completely ignored my message showing them the letter. I had to ask the nursing team to contact the financial team to financially approve me 3 days before I was due to start my medications. The claims after egg retrievals have also been a huge issue. My insurance requested medical records for the claim from my egg retrieval in October of last year. But to this day (6 months later), BostonIVF has not sent the records. I have received countless letters and reminders from insurance about this, and I have messaged/called BostonIVF multiple times in the past 6 months about this. I was promised multiple times over the portal that this has been taken care of, but that is a lie. It's been 6 months and my insurance still does not have the medical records they need to review the claim. I am scared of ending up with $25-30k in medical bills because BostonIVF is not properly doing their job. Additionally, when I looked to switch providers because of this, the medical records team did not reply to a single email asking for confirmation that the request had been received. Once 30 days had passed, I asked for a timeline on when the records would be released (this is required according to HIPPA). I heard nothing for a little over 60 days total - it is also required according to HIPPA that medical records be released in 60 days. I finally threatened to report them to the health department for being in violation of HIPPA before they gave me my records. IVF is enough of an emotional toll. Dealing with insurance is enough of an emotional toll. But an unresponsive, rude, unhelpful financial team and medical records team who regularly fail to do their job is completely unacceptable. I understand if there are a few mistakes or one or two missed messages, we are only human. But in every single step with them, there has been a mistake, delay, or lack of communication. I absolutely do not recommend BostonIVF in Providence.

    Lifespan Physician Group Ob-Gyn Associates - Elevator

    Lifespan Physician Group Ob-Gyn Associates

    (22 reviews)

    Charles

    I came here for a medical test today. The staff were courteous, and the check-in process was…read moresmooth. Appointments were on or slightly early. There was ample waiting room area, and masks were optional. The care quality was perfect. I use the lifespan portal, and I got my results in a half hour so I could view them before waiting to talk to the dr. The only major drawback is parking, which is limited for a building with this many offices.

    Wish I could give negative stars. This practice is AWFUL. I had a horrific and traumatic birth…read moreexperience with them in 2022 and just got home from an appointment for a fertility consult where I was disrespected, laughed at, shown no compassion after a miscarriage which they offered no treatment or follow up for, and given no help or resolution. I have been contemplating finding a new OBGYN practice since my traumatic birth experience but since the practitioner who was at fault left the practice, I held off. I guess it was not just that practitioner that was the problem. Both the MA/nurse and doctor I saw today were unprofessional and unhelpful with terrible bedside manner. The MA/nurse for some reason thought I was there for a birth control consult; when I said uh no I'm here for a fertility consult she LAUGHED and said "oh I guess the opposite then haha". NOT funny AT ALL to a woman who recently had a miscarriage and is dealing with secondary infertility issues. The Dr refused to order bloodwork or give me a referral and I had to basically beg for an ultrasound. I hate this place. As soon as I can find another practice I will NEVER step foot in here again.

    Healing Point Therapeutics

    Healing Point Therapeutics

    (69 reviews)

    I'm honestly not someone who usually writes reviews, but my experience with Marisa has been so…read moreimpactful that I felt like I had to share. I drive over an hour each way to see her and it's been so worth it. I originally went to see Marisa for extreme anxiety and ongoing sleep issues, after trying what felt like every modality out there: somatic exercises, journaling, therapy, BIT, meditation, breath-work...you name it. While many of those helped in their own ways, nothing truly moved the needle for me the way hypnoacupuncture with Marisa has. From my very first session, there was an obvious shift. Even the people around me noticed. After that first session, the tension in my shoulders decreased, and the only way I can describe it is that everything (physically & mentally) felt like it had been taken down a notch. Since working with her, my sleep has completely transformed. I went from having an extremely hard time falling asleep and waking up almost every hour, to now pretty much sleeping through the night. If I do wake up, I can fall back asleep easily, and I'm even dreaming a lot which I take as a sign I'm finally getting deep, restful sleep. I've seen such drastic improvements that I genuinely feel like I have a new baseline. I feel so much more in control of my anxiety now and honestly like a completely different person than I was just a few months ago. It's been truly life changing. I honestly wish I could see her weekly. The closest way I can describe how you feel leaving a session is like you just had a massage; you're so relaxed, grounded, and at ease. Marisa has truly touched my life. She is genuinely an angel. She listens, she cares deeply, and she is incredibly dedicated to her clients. If she doesn't have an answer right away, she always follows up, whether by email or the next time you see her, which says so much about the level of thought and attention she gives. I don't feel comfortable around many people, but there's something about her energy that is so light and reassuring. She creates such a safe, welcoming environment, and it makes all the difference. I'm so grateful to have found her and truly can't recommend her enough.

    Truly the best. One of a kind. I am so glad to have found Healing Point Therapeutic. I highly…read morerecommend the hypnoaccupuncture and also the intuitive readings. Top notch. Marisa is wonderful in all ways. The office and treatment rooms are also healing.

    Fertility Solutions - fertility - Updated May 2026

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