If I could give this a 0 out of 5 stars I would.. Terrible. I waited a year to get into this office…read morefor them to cancel my appointment, then cancel my rescheduled appointment the day before! I even took a day out of work for this appointment. The person over the phone was no help, had no option for me to be seen by another doctor. Places like this are the reason women end up with serious health problems.

Dr. D retired but now I have Dr. Coughenour.same great experience so far. On time appointments and…read morequality care.

Have never had an issue with scheduling with this office. Ive had two laparoscopic surgeries…read moreperformed by Dr Salk and he was great both times. The drs tend to always have students shadowing them here.

I am thankful for Dr. Salk and every person I've ever had contact with here. Thank you for…read moreeverything, for caring and comfort.

Dr. Beitle is amazing . After being with my OBGYN 1998 up until he retired in 2021. I had gotten…read morepregnant with my 4 child and was super nervous about finding another great OB I went to meet him and instantly liked him he was very sweet I didn't just feel like another patient. Especially when I got Covid when I was 7 months and was in the hospital he would come check in on me and was always so sweet. He made me feel safe as it was going to be my 4th caesarean the day of my baby's birth I was so nervous and scared. He joked with me gave me a pep talk and was really my rock until my husband came in the room . Till this day I'm happy I chose him

Chose this Dr. Because of the glowing reviews. Unfortunately that's not the service I received…read more The reason I searched for a gynecologist, was because I had two serious UTIs and had two rounds of antibiotics a month apart. A developed what I thought was a yeast infection, my symptoms were a very sore rash, like a diaper rash on my vulva, and swollen painful lymph nodes in my groin. I took 3 day monistat and while the swelling in my lymph nodes went down, the rash persisted. I had no smell and no discharge. Just the rash. I tried plain yogurt on a tampon. Probiotics. Cut sugar grains and alcohol from my diet. Zinc oxide. Saltwater sitz baths. Nothing worked beyond temporary relief. I started developing unsightly varicose veins on my vulva as well as Angiokeratoma of Fordyce, which are flat black spots of pigmentation on the vulva. Obviously this was very concerning. I also developed "lightening crotch" which is when the pelvic floor randomly spasms and it feels like a sharp stabbing pain in the vagina/anus area. The staff when I scheduled an appointment were very nice and sympathetic. And the receptionist didn't bat an eye when I said I was a trans man. They were also lovely when I showed up for the appointment. However the wait times to see the Dr. were extremely long, I had scheduled the appointment with an hour and 15 minutes to get back to work. I wasn't seen for about 45 minutes past my appointment time, which made me pretty anxious, and worried about getting back to work. The Dr. Seemed to be in a mad rush. The exam was over so fast my head was spinning. He just said something about me looking "good" and prescribed me a single pill dose of antifungal medication as well as a topical steroid cream Clotrimazole and Betamethasone Dipropionate. I completely forgot all my questions I was going to ask about the new bulgy viens, black spots and pelvic floor spasms. As well as my concerns about the swollen lymph nodes because of how fast he was going and how worried I was about being late getting back to work. It's been a couple weeks. I never heard back with the results of the tests. And my rash is as bad as ever. I think the cream is making it even worse. I'm so raw it hurts to sit and I'm not sure what to do. It's been over a month that I've had this. I can't have sex. I'm very upset as anyone would be and feeling very dejected if even the gynecologist can't give me answers. To top it off, he seemed pretty ignorant about trans people and asked me unnecessary questions in my opinion about my transition. I just brushed it off, but like, you're a Doctor. I can't be the first trans patient he's ever had. Let's focus on the reason why I'm in office, not my trans status.

I went for a procedure this morning and the whole operation was efficient, nice, friendly and…read moreprofessional. The ladies at the check in were very nice taking insurance information and very courteous. Once inside the team was also very caring, making sure I was fine and comfortable in every way. Overall a good place not too far from the Rhode Islands hospital. Free parking for patients right across the street.

Never in my life have I stood in line for over 10 mins just to check in for a doctor's appt. I…read morewill agree with some reviewers that the admin staff has an attitude. I do think Dr.Sepe is a good doctor.

I don't know what is going on with this place but I'm over it. I've been coming here for years and…read morecould easily call and get though no problem. Now you have an automated system that essentially lies to you about your wait time. Or no one calls you back unless you leave multiple messages. And more often than not they sound annoyed and not friendly like they used to be. What happened??

Poor service all around! My initial appointment I waited in the waiting room an hour and a half…read morebeyond my scheduled time, watching people come in well after me and they were seen right away. I was told "Oh you're next" several times. I honestly felt like I was on a hidden camera show. Once in the office I waited another hour... for no physical. Only a "Hey how are you, nice to meet you. We are so busy, see the front desk to schedule your physical. I can refill your rx medication so have them fax me your old doctor's prescription!". This cost me $90. Beyond unacceptable. I then scheduled my physical... which was around 6 months. My refill did come up, and it was denied. Apparently I was supposed to go a Dermatologist? Never was told that, never given any information on that. Was told I was called (I would remember, and I see no emails or voicemails as of right now). The receptionist also said "oh we told the pharmacy", which wasn't true. The Pharmacy said it was denied with no reason given. I ended my term as patient (I genuinely feel like I wasn't one so no big loss) and honestly don't know if they cared. The medical assistant gleefully said "We can deactivate you as a patient!" Business must be good so they can treat new patients this way.

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.

I had to have throat surgery. I was very apprehensive. However,the care I received was absolutely…read moreexcellent-from beginning to the end! The nurses,surgeon and everyone in-between were awesome. I highly recommend this medical facility!!

Suite C, 2nd Floor Miriam Hospital The Fain Building…read more First of all,this is a teaching facility for student doctors doing their residency and as such, you need to really keep an eye on everything surrounding your care, your medical history, your medication history, be sure to read all of the doctor's notes after your visits to make sure everything is correct because more often than not these doctors in training make things up that have no bearing on your life or condition. I have caught them listing false information in my medical history alleging that I suffer from mental health issues that my psychiatrist never diagnosed me to have and she should know being a trained specialist in her field. They add information on their notes that doesn't apply to you and mention medications that you are not taking which prove one thing ... they are not listening to patients and writing falsified information on your permanent records and when you ask them to correct it, they tell you that you have to go to the records department and request modification of those notes which takes months because as I was told by the Manager of the records department, there are thousands of patients with the wrong information in their files ... a class action lawsuit should be filed against this hospital to force them to do things correctly. I recently (July 7, 2023) had an appointment with Dr Chirag Mehta at Suite C, I met with him for two reasons, my blood work results for my Cholesterol/Triglycerides were elevated an cause concern with Type 2 Diabetes. I asked about being put on Ozempic, I wasn't. Here's the concerning part, Mehta's notes mentioned mental health issues that I have had years ago and am no longer being treated for, he listed a medication that I haven't been on in over 5 years, and he wrote about things that weren't even discussed in the office, I recorded the entire conversation. I wrote an email to Christine Duffy, the head doctor who's license runs and covers all doctors working in this section of Miriam Hospital. I explained my concerns about what he put in his notes and that none of it applies to me, she referred me to contact the records department to remove the wrong information. I mentioned to her and gave her the information needed to give her access to my medical records and test results. I explained that I am type 2 Diabetes and that I asked Mehta to put me on Ozempic. Christine Duffy contacted Chirag Mehta who examined me on July 7th, this is what he told her ... Mehta told Christine Duffy that I don't qualify to be on Ozempic because I am not currently taking a Statin for my cholesterol and triglycerides. I told Christine Duffy that I am and have been taking Atorvastatin 40mg for the last 6 months and that Atorvastatin is a High Intensity Statin and is listed in my current medications in my records. Duffy is telling me to discuss this with Mehta and I told her that I will be consulting with an attorney to file a lawsuit against Suite C, her and Mehta for failure to properly care for me,failure to provide proper treatment and other issues. Please be advised that the people who are in charge of Suite C and who work under the direction of Christine Duffy are putting your health and lives in jeopardy, I have all the evidence needed to back this up. Do yourself a favor, check your records, all doctor's notes and make sure that you are being given the correct medication so that they don't cause your life to be shortened by their careless behavior.