Our downstairs bathroom has been a mess since we purchased the house many years back. It became evident early on that the previous owner shoehorned the thing in to sell the house and made a multitude of questionable decisions while doing so. One of which, only tiling half of the shower, bit us recently when we had the windows replaced on the house. (Yes additionally there is a window right in the shower). After the window replacement (which included fixing a bunch of dryrot as a result of the improper tiling in the shower) we needed to get someone to perform the difficult task of tiling the rest of the shower, including wrapping the freshly installed window and while matching the existing tile. Fern not only matched the color but also the pattern, carrying forward all the oddities from the original install to make the addition seemless. The work was fast, the results are better than we had hoped and the price was great. The only downside I could note was that, due to the complexity of the job, we had to approve a Time and Materials quote but with a bit of extra communication with the estimator we were able to arrive at a reasonable expectation of what end cost would likely be. After all of that however the final cost came in under our calculated expectation which was a great surprise! I would happily use these folks again and would like to thank them for their fast, inexpensive and quality work. read more

We had a positive experience with Fern tile when we needed tile work in our shower after we replaced a significant amount of old plumbing. Danielle was very communicative, transparent, and helpful. Andrew did a great job with the tile work. We'd definitely work with them again. read more

We could not be happier with our decision to choose Fern Tile for our kitchen. From the start, Connie was helpful and kept us in the loop with what was happening. Austin and Sean did a phenomenal job installing what we knew would be a challenging install. They gave us the kitchen floor of our dreams and we are so pleased. We definitely recommend them for any tile service. They were respectful and helpful every step along the way. read more

Fern Tile - The diagonal design is so tricky and they did such a precise and exceptional job. - Tiling Near Me

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Connie and the team at Fern installed 1,500 sq ft of porcelain tile through most of our house and were the most efficient and trustworthy players in our entire frustrating remodel. I wish they could have done it all. Kind and amenable and flexible. I've called for product information since our project a few years back and Connie is the epitome of Grade A+ customer service. read more

Great family business. Not only do they do great work, they are active in the community with the Lions Club. I would hire them again in a heart beat. Our community and frankly our country needs more businesses like Fern Tile. read more

Connie of Fern Tile provided an accurate estimate and timeline for replacing the marble tile floor in our bathroom. The tile setter, Mark, did an excellent job removing and old tiles and resetting the new tiles. The job also involve polishing the top edges of coving along the walls. Mark did a excellent job of polishing the tops to give the job a professional, finished appearance. Dave Edgren Los Altos read more

We finally decided to do a kitchen renovation in our 70+year old house. Fern Tile had to be called out since the tiler originally contracted to do the kitchen fell behind. Fern Tile CAME TO THE RESCUE! They were amazing especially because our backsplash was a bit complicated and lots of cutting had to be done to make everything look nice. They laid out our flooring so beautifully- couldn't be happier. They were extremely neat and professional. They completed the job as promised in a short time and their crew was phenomenal. We are so very pleased with their work. The team took the time to look at the design of our mosaic tiles to piece them nicely especially where the electrical outlets were placed. I highly recommend Fern Tile for all your tiling needs. They are absolutely fantastic and I'm can't thank our General Contractor's foreman enough for reaching out to them to help with our renovation. Again, HIGHLY RECOMMEND FERN TILE - you won't be sorry. Our kitchen is the best room in our small house!! THANK YOU FERN TILE! read more

Tom did a terrific job despite some mistakes plumbers made. He removed tile surrounding kitchen sink so a new one could be installed. When that was done he replaced the tile and did an extremely clean job,looks great. Thanks Tom ! Connie was also so helpful w scheduling etc ! I'll call you again ! read more

Fern Tile Co. does tile the way it always should be done! From Tom, Owner/Installer to Connie, Owner/Estimator, true professionalism. Fern never cuts corners and is so responsive to the customers needs. I have used Fern Tile for projects throughout the years and like fine wine, they just get better! Fern Tile is the contractor for intricate as well as simple tile, marble and granite tile jobs. I refer them to all of my friends and family. read more

I can't say enough about Connie and her team. I needed a shower tile repair for the 1 and only bathroom. After trying to contact many (5) sources Connie agreed to do the job. Great communication skills and always letting me know the next steps. Don't waste your time on folks who don't return your calls. They will get it done. I know I will be recommending them if anyone needs tile work. read more

My kitchen was in much needed refurbishing . I had the original tile from from 1940 ,when the house was built, and I wanted to maintain the original style. I did not now where to start. They worked diligently with with me to meet my vision What I ended up with was a beautiful retro kitchen with old school tile and a beautiful porcelin floor in yellow and back squares. The workmanship was top notch and showroom quality. Thank you Fern Tile, awesome job!!!!! read more

Fern Tile has been around forever. Very reasonably priced but with outstanding materials and workmanship. First rate customer service from everyone. read more

We had the best experience with Fern Tile Company. Connie and the crew are professional and so creative! The job came in ahead of schedule and on budget (which was very reasonable). We will definitely use them again. read more

We needed our shower re-grouted. Fairly simple repair. No show, twice. The first time the lady didn't even call. I had to call and leave a message with someone in the office. Apparently she was stuck on an earlier job and didn't have my phone number. That says, poor time management and bad organization to me. She wanted to reschedule the appointment for the next day so I thought I'd give her another chance. Next day she calls me to ask to reschedule for the following week. Hmmm, doesn't really inspire a whole lot of confidence that she'll actually ever come does it? And this was just for the consultation, not even the actual work. No thank you. read more

What a great group of people. They did a wonderful job on my kitchen and bathroom. Connie in.the office is just a gem and all the fellas that came out to do the work were so sweet. Tommy the owner (I think )even helped me move my couches and tv when he saw me struggling. Great group will def. Use them again.. read more

Fern tile company just completed a complete tiling of my kitchen. They were professional on time and didn't outstanding job. The previous flooring was linoleum three layers, The linoleum was removed, cement board was put down, then the tiles were cut very precise and very accurate. Next year I will call Fern tile back to do my bathroom. fFive stars, you rock Fern Tile. read more

I have used Fern Tile in my own home and referred them to friends and family. From the consultation to the finished product professional and amazing work was done.I will continue to refer them and have always heard good things from others about this company. read more

Fern Tile Company does excellent work. They tiled the entry way and two connecting hallways of the nonresidence area of our building. There were eight exit doorways with protruding molding requiring precise cutting of tiles. The hallways were slightly higher over the entry way, a shallow water drain, and a curved platter had to be addressed. Tom, a master craftsman, engineered smoothing the elevation of the tiles to the hallways and raising the area around the drain. All now unnoticeable. The cutting of titles for the curve for the platter were perfect. Tom was supported by several other skilled workers. Tom and his crew were all easy to deal with and every night clean up the area. Highly recommend. read more

Fern Tile has done both bathrooms in my house and did the tile at Grand Ave Hardware in South San Francisco. They are the best. I felt very confortable with them . I also trust their judgement . Joanne Bortoli read more

If I could give ZERO STARS I would. Extremely unprofessional. Didn't even bother to call and say they weren't going to show up for the job!

I called Fern for a relatively minor bathroom retiling job, following some major dry rot work, because I had used them for another relatively small job fifteen or twenty years ago and was completely satisfied with it. I am again completely satisfied. They may take a little longer than they expect (What contractor doesn't take longer than anticipated?) but when they finish, the job is done right. It is worth noting that Tom Fernandez, the owner, did not do the work this time, but Mark, who did, was equally skillful. He found an unexpected anomaly in the job but it didn't faze him. The result, if anything, looks better than the original tile. And the price was right. You won't go wrong with Fern Tile. read more

Fern Tile did all of the tile in our remodel. Three full bathrooms, kitchen, and laundry room. Overall they did a great job at a fair price. Great communication and very responsive. The best part of Fern tile are the people. Everyone I worked with from the owners to the installers to the helpers, they were all extremely easy to work with and listened to our needs. In many cases they made some great recommendations and were very helpful in coming up and providing solutions. Did I mention the people are the best? Early in the project they were putting up lath in our master shower. I popped in to check on things. Everything looked great. The lath was almost completed. The job site was also a ghost town as they went to the store to get some supplies. All I heard was a drip in the garage. So I went to investigate the drip. Water in the garage ceiling, right below the shower! I immediately called Connie and informed her that we had a problem. Of course, she immediately blamed her husband Tom for messing up. Good thing they have been married for 37 years. Tom came back in short order. He was in shock that he hit a pipe. But hey, it has been dry since the plumbing went in 6 months ago and its leaking now. Gotta point the finger at someone. Of course all of the piping is located on the completed side of the shower. Tom ripped out the fresh lath and we proceeded to find the source of the leak. In the end we let Tom off the hook. The guys who hung the drywall put a screw in one of the pipes. The hammering from the lath install loosened things and created a leak. It gets better...Tom was able to pull a favor and got a plumber over w/in the hour to fix the leak. They also fixed the walls and put it all back together at no charge! They took a bad situation that really wasn't their fault and made it right--no questions asked! That's first class. One little detail that I wish was handled better was the grout. In places where the grout butts up against a different material, it is starting to crack . These areas should have been caulked instead. None of the grout was sealed either. I ended up fixing these things on my own, but it would have been nice if it were included in the job. read more

Beautiful job done by Fern Tile. They were efficient, a great value, reliable and definitely know their craft. Would not hesitate to call them for my next tile job and happy to refer them. Kudos! read more