I've bought almost all the tile for my bathrooms and fireplaces here…read more The second time we ordered at 6pm for store pick up on a Saturday but decided to go in and pick it up instead. DONT DO THAT. They make a BIG fuss. Just order for pick up and wait for your ready message or go in store to pick it up yourself and buy at the register. Anyway, apart from the lady in the black apron making a fuss, this experience was top tier. We knew exactly what we wanted and knew the store was closing soon so my husband got the flat bed cart thing and carried our one year old straight to the back corner with my son following behind him. They left me in the dust because I am heavily pregnant and was waddling. Every store employee we passed told me "we're closing soon" so when I saw my husband up ahead walk past a worker and the worker look back at him, turn course, and begin to follow my husband I thought "we better hurry up" this guy is going to tell us they're closing soon but nope! He was soo nice! Asked us if we had questions, helped my husband load our flat bed cart because we were getting twelve boxes of 12x36 tile, got a forklift to pull out the boxes in the back and walked us to where the grout that was in display is located. I believe his name is Luis! Thank you Luis for a wonderful experience. We're sincerely sorry if we got you in trouble. You didn't know we ordered ahead until we got to the register. If anything this man deserves a promotion! Top tier customer service! Also, we hurried to this location to get the tile we wanted because it was $30 cheaper per box than the location by our home! Thats why we always make the trip to this location.

Interesting experience today......not busy at all.... In fact I only saw maybe 3 customers....i…read morewent to look at vinyl flooring for a commercial building..... I found some but the chances of me finding anyone to help me was zero....lots of help doing nothing....wait, they were doing something on their phones....and there was a staff meeting I guess, about 5 of them were discussing something in a circle....they are great at ignoring customers.... I should have known better....same thing happened last year and I ended going somewhere else for my hardwood floor.... That sad part is they have a lot of options.....and I really wanted to buy or order.....but after going to the tile section (same thing happened there) I was exhausted.... What's really crazy is there are more people to help you at Home Depot???......

A very knowledgeable friend recommended I contact Alfonso for assistance selecting tile and…read morecountertops for my bathroom, kitchen and entryway and I am very glad I did. I came in with the vaguest of ideas of what I liked and was looking for for my space and in my consultations with him (I needed a second consultation after a design change) Alfonso was so skilled at finding a variety of options to consider without overwhelm! The showroom is like an art gallery where you can touch the art and a sensory treat to roam through. The large attached warehouse area with a huge number of countertop materials was very impressive to behold. But again Alfonso could quickly edit it for me to a few choices. Now I am happily enjoying my epic countertops, gorgeous shower and elegant tile flooring.

This place use to be good. Many selections price is fair. People who work there is helpful. But…read moreeverything changes in my recent two visits. None of the tiles has price. We have four bathrooms under renovation and we need quite a lot of tiles but none of the tiles has price on them. Which means you have to ask them every single one that you are interested in. No one wants to talk to you. We were there wondering around and looking for tiles for 10 mins and people who work there walking back and forth with their nose on the air. Didn't even border to help. Terrible store.

I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Excellent service and high-quality flooring options. The installation was smooth and professional…read more Prices are fair, though scheduling took a bit of coordination.

I would strongly advise any homeowner or contractor to take their business elsewhere. My experience…read morewith Tez Marble has been a months-long nightmare of incompetence, turnover, and blatant theft of $8,500. The issues began in July 2025 when I requested a quote from a saleswoman, Beyza, for 5-7 slabs and 2,000 sq. ft. of hardwood. It took her over a month to simply respond to an inquiry, causing them to lose the flooring portion of my business immediately. Against my better judgment, I moved forward with the slab purchase through a different salesman, Julio. We purchased 5 slabs, yet Julio accidentally charged us for 7, an overcharge of roughly $8,500. What followed was a masterclass in poor customer service: The Refund Delay: Julio dragged his feet for two months on the refund, only for us to find out he no longer worked at the company. Management Failure: I escalated the issue to Sam, the manager. He promised to process the refund immediately. Sam also made additional promises of delivering the slab the following day, but failed to do so. The Current Status: It is now February 2026--seven months after the initial contact and months after the overcharge--and we still have not received our money. Tez Marble has stopped responding and has made no effort to call or explain why they are still holding onto $8,500 of our money. They have been completely radio-silent while essentially "stealing" from a customer. Beautiful stone is not worth the risk of losing thousands of dollars to a company that clearly lacks the internal infrastructure or integrity to handle basic financial transactions. Avoid at all costs!!!!!!

Picked out my slabs on the floor in December 2025, Paid  in full including the labor/installation…read moreup front, $25,000. No schedule or commitment in the contract, was told they only needed 2 weeks notice to start the installation. Contacted them at the end of February, no answer. Went in person to get some timetable twice. Installation did not start until July 2026. The owner does not know how to manage his vendor doing the fabrication. The son is way over his head. Material and inventory is good, but will not use them again. 5 months is too long to wait for an installation when the slabs were in stock in December.

Great quality tile, style was exactly what I was looking for and it was a quick turn around on my…read moreorder. Would definitely recommend Bedrosians and use them again. I love that they sort through the tile so there are no broken pieces.

Very few staff members who know what they are suing. Getting a simple tile order with grout has…read moretaken multiple visits. Their com software is something the staff as challenges using it and can find you or your order.

Anna was so good! Helpful, knowledgeable and knows her…read morestuff! ordered all my kitchen cabinet doors and handles from her. we'll pick them up next week and let you know how it goes, but it was a pleasure doing business with them.

Fantastic. They were responsive and did a beautiful installation. The work was done with utmost…read moreprecision and care including extending some plywood to ensure a stable vanity top. Only downsides were they weren't able to do a miter edge on the counter (or maybe they could but didn't offer it and that's what I would have preferred) and they almost installed a sink that was too small. They emailed me last minute to say they'd do a smaller sink than I had specified and I didn't see the email until it was too late. They were about to do the small sink but fortunately I was onsite and caught the issue in time. They made it work with a proper size sink. Even with these glitches I still was satisfied and would absolutely work with them again. The price was similar to what I'd paid several years ago for a similar sized job so I would consider their overall offering to be very competitively priced.

I've been meaning to write this review for Elvira at Ro's for over a year now. We worked together…read moreto design the most beautiful kitchen and bathrooms for my home, and I truly could not be happier with how everything turned out. Elvira is flexible, design forward, endlessly creative, and so warm and kind. Working with her was an absolute joy, and she turned what could have been a stressful process into something collaborative and enjoyable. Everyone at Ro's was a dream to work with, and I genuinely looked forward to every visit. I'm deeply grateful for everything she did to make my home feel so special.

I like this place! They are super helpful and they have a pretty nice selection of stone. They also…read morehave cabinets and flooring but I was only looking for stone. The women who run this place are very helpful and will make sure you get what you need. It was worth it to me to pay a little more (not much) to get help and make sure everything was going to work out for my project. There are a couple of places in SF that are cheaper, but they were NOT helpful so I decided to go with these guys who listen to what you want, make recommendations and respect your budget.

OJ Tile and Granite installed new countertops and backsplash in our kitchen. They were very…read moreprofessional and responsive and did an amazing job. We even had a tight deadline they were able to meet with some unexpected challenges presented. We would definitely recommend this company. Communication was also very good.

OJ Tile and Granite fabricated and installed 4 countertops, a bathroom wall slab, and multiple…read morewindow sills at our San Francisco home. Exceptional craftsmanship at a fair, competitive price. Otto, Kathy and then entire team were professional, friendly and a pleasure to work with. Highly recommended for Bay Area / San Francisco projects.

we recently purchased carpeting through the Floor Store. Hey Sherif was very helpful in helping us…read morepick out the carpet. He even personally came up house to do the measurements to get things going were also very professional.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.

We found Elvin via Yelp when we were looking to install a countertop and backsplash in a bar nook…read more Elvin was very responsive, and got back to us immediately with both pictures of remnants he had as well as pricing. He had a good number of remnants, everything from marble to quartz to porcelain and more. Pricing was competitive with other quotes we received. He was flexible when scheduling a time to go by his shop to pick a remnant. He was able to squeeze in our job, came by our house to measure just a few days later (even adjusting the cabinet base slightly to make it more square to the wall), then two days later came to install the piece. His work was beautiful, and he was great to work with. He takes great pride in his craft and ensuring his customers are happy. We will definitely use him again for any future countertop needs!

Elvin and his team are so wonderful! Elvin is a true professional: communicates clearly, has…read moreincredible attention to detail, and incredibly responsive. Incredibly impressive turnaround timelines and I credit that to this team's professionalism. His value and expertise are unmatched. Would highly recommend!