Incompetent. 4 years of attempting to purchase 2 X Bosch 800 black dishwashers. Spoke to the 5…read morestate rep who passed me off to another woman, Jennifer in a Meridian showroom who was unable to understand. My order was placed in June 2023, Ferguson's has no record. The Haley representative is ALWAYS MIA. Following 3 attempts repeating the email Jennifer, she becam frustrated and angry with me and demanded that I was evading her question . It is unbelievable What happened to the 5 state rep who simply ignored a client! There is no CUSTOMER SERVICE, just deadbeat representatives. I have attempted to purchase a double oven as well for 2 years but no one is available to tell me which size I need to replace a 1990's vintage Thermidor. A very frustrating experience.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Hailey, ID. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

I wouldn't dream of going anywhere else if I ever need to replace an appliance. Mark was so helpful…read morewhen I was looking to remodel my kitchen, and I'm grateful that he was able to work with me to find options that fit my budget. So happy with my new and improved kitchen!!

I've been using these guys for years...they've been so helpful through a move, remodel, and another…read moremove, never had any problem and Mark, who runs the company is top tier...One of the kindest, most generous people I've met. Most of all, the quality of their appliances can't be beat. With any appliance needs, Fisher is my first call.

You can't really ask for a better local furniture store. Charlie Evans, the owner and primary sales…read morerep, is easy to work with, honest in his dealings, and hardworking. My wife and I have now made three purchases with him in one year. He is always sure to give us a good fishing story, an honest assessment of the products, and a fair shake in the payment. He really cares to help us out. For instance, my wife got a quote on a double box spring set on Tuesday, but it turns out the quote was wrong and it was a little bit more expensive than he said. When we came back the next day to make the purchase, instead of charging us the correct, slightly higher price, he instead remembered what he quoted and took the money off the cost of the mattress. Without saying anything to us. The guy is just that honest. That's why we support this business rather than big name retailers in larger areas. This local business is worth supporting. As a side note, the history of the building is very interesting. The upstairs used to be for the local undertaker.

We irdered our new sub zero and wolf appliances including a GE microwave In early April 2020. The…read moretrim piece for the GE microwave was supposed to arrive with the rest of the appliances in early fall 2020. Since then we have been told repeatedly that the trim will show up in a week. Now they say mid February 2022. Customer support is rather lacking?!!?!? This is far more than simply supply chain disruptions. Thanks for listening. Walt

From the owner: MLD has five showrooms that offer the latest appliances, plumbing, and hardware for your home or…read morebusiness. Mountain Land Design showrooms have the latest products installed and live for testing, so you can touch your doorknobs, measure the water pressure on your shower or turn up the flame on your range before you buy. MLD carries various products that fit every budget, from custom and luxury to our Closeout section, with the outstanding products all marked down. We are sure that your shopping experience at MLD will be spectacular. Through an out-of-the-ordinary showroom experience, extraordinary adventures, and beyond ordinary services, MLD is the rule breaker and the rule rewriter. We invite you to our showrooms to meet with our team and discover why working with us is easier and more enjoyable. Question the ordinary at MLD.

The sales agent here failed to tell me a copper line could not be used for the installation of the…read morerefrigerator I had purchased. The installers were unhappy that this critical information had not been relayed and said they had asked repeatedly that customers be told an installation cannot be done with a copper line. We had to make an emergency call to a plumber to complete the installation, which cost $250. When I later asked the sales agent about this, she immediately admitted she had failed to tell me and offered to personally reimburse me, which I advised her not to do. The store ultimately agreed to reimburse me for the $250 expense, BUT along with their check sent a letter completely distorting the facts of the case, saying that I had in fact known about the copper line problem and specifically claiming "This payment does not acknowledge any failure or responsibility on our part. Finally, we will not be able to accommodate your appliance and furniture needs in the future." Buyers, beware.

Tony Bozzuto and his Team - Nick & Jack & his extended team of Pedro & Danny (and Roberts Electric)…read more-- all came together to do an exceptional job from the purchase to the installation of my Whirlpool fridge, stove top/oven, microwave & dishwasher! And I recommend installing the tip over safety rail (metal piece in shape of a L) for the slide in stove to make sure it doesn't tip over. Didn't harm my floor at all as is installed on the back of the stove!

I went to this store because apparently, a three prong power cord for a dryer is legal in…read moreCalifornia, but not in Idaho. So I walk into lanes and didn't know if I needed a cord or a new dryer haha. Well they were courteous, had what I needed, and even told me how to change the cord and where to look up instructions. When I still felt unsure, the male associate showed me what to look for on the back of the dryer and wich ways I would have to change it. They could have just sold me a part, but they did everything they could to make sure I was ok changing it myself. Let me tell ya, you don't get service like that in Los Angeles. I'll definitely be back to them for anything I need in the future.

From the owner: Visit Lane's Appliance at 290 N Main St in Mountain Home, ID for great deals and friendly,…read moreknowledgeable service in appliances, furniture and bedding!! We carry many different major appliance brands including GE, GE Profile, Hotpoint, Bosch, Crosley, and more. We also carry major bedding brands including Serta, Diamond, and Spring Air.

Amy is ahhhhhmazing!…read more She has been such a joy to work with through my bathroom remodel! She is personable and knows what she is doing. We got through the process of picking out pieces with a lot of laughs. The showroom always looks amazing and their selection is great! Can't wait to get it all put together! Thanks for all your help!

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Twin Falls, ID. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.