Incompetent. 4 years of attempting to purchase 2 X Bosch 800 black dishwashers. Spoke to the 5 state rep who passed me off to another woman, Jennifer in a Meridian showroom who was unable to understand. My order was placed in June 2023, Ferguson's has no record. The Haley representative is ALWAYS MIA. Following 3 attempts repeating the email Jennifer, she becam frustrated and angry with me and demanded that I was evading her question . It is unbelievable
What happened to the 5 state rep who simply ignored a client! There is no CUSTOMER SERVICE, just deadbeat representatives. I have attempted to purchase a double oven as well for 2 years but no one is available to tell me which size I need to replace a 1990's vintage Thermidor. A very frustrating experience. read more