My problem seemed simple but what I requested on my first visit to Ferguson Plumbing Supply would involve the Three Musketeers of Plumbing, Paul P. Ken P. and the infamous Kevin M. Under no circumstances did these three outstanding employees twist my arm, expose my secret identity as the Big Fat Man at Christmas time nor beg me to give them a decent report to suck up to their Boss.
When I walked into Ferguson, I knew I was in plumbing Heaven. Kevin jumped at the chance after looking at my photo to solve my plumbing dilemma. With Paul and Ken working as a harmonious team, they tried many plumbing directions to problem solve and actually come up with a perfect viable solution. They convinced me happily that my original request was difficult to solve with braided water lines and connectors. But my good faith in Kevin and the others allowed me to take a second look and agree to their ideas and by golly, it worked. The shut off valves I needed in place would truly work. With Teflon tape in tow, I bravely exited their wonderful establishment ready to address and carry out my plan for my upcoming Refridgerator, Argos, Porthos and Aramis has nothing over Kevin, Ken and Paul. Thank you my brave customer representatives for your concise, creative, "customer first" and complete service to this new member of your Groupies. I did not get the name of the Manager of the customer service desk but He was just as nice and polite. This truly is the go-to spot for plumbing! I cannot wait to return! read more