Two years ago we noticed the roof in the kitchen (below the master bath) was deterioting. The home…read morewas original 1972, so obviously had a shower pan leak. We contacted Kitchen and Shower Expo and had them do the work, which entailed replacing the shower pan, some carpentry work, and retiling the bottom section of the walk in shower ($8k). Less than 2 years later, the grout around the drain for about a foot and a half is COMPLETELY gone, it sags a bit, a cut tile by the drain is broke, and now I see a brown spot developing on the ceiling directly below it, indicating a leak. I am a firm believer that crap happens... It just needs to be fixed. We contacted them, and while yes I understand it is out of the 1 year window, they refuse to fix their issue without almost $1000 payment. Fine... The contract says 1 year, they can do that, even though I feel it is a poor business practice not to see that this as something beyond the contract. As she said, "We have never seen damage that bad in such a short period of time." She says it's lack of maintenance, the 3 other companies that have see it in person say otherwise. Being that, I just want to make sure future customers see what COULD happen to them, and weigh the risks. Now, Star will probably come on here and say we didn't maintain it... The original shower had been here for 51 years, and other that your typical wear and tear, the grout was good condition. She's also going to point out a piece of tile that broke off in the corner of the shower, and insinuate it fell off the side trim because of lack of upkeep. That piece of tile was one of the pieces that broke off around the drain, NOT the side trim. I have inspected the wall trim... No piece is missing. They did a fine job along the wall. No complaints there. So, long story short, 51 years, grout was still good. Kitchen and Bath Expo replace it, and less than 2 years the shower itself is worse than it was before. Is this a one off situation? Maybe. It's up to you if you want to risk it.

Star designed the bathroom and it turned out beautiful. I have received a lot of compliments. The…read morecrew that came was excellent. You could tell they knew what they were doing. They addressed every concern through out the whole process. They always showed up on time. I am extremely satisfied and I would highly recommend Kitchen and Bath Repo.

Well that was easy…read more Floor & Decor made finding and buying tile and flooring ridiculously easy. We brought some pictures with us of what we had in mind for our new bathroom and the knowledgable salesperson took us to where we needed to be and spoke to us about the pros and cons of the various types of materials and styles. We learned more in 30 minutes than from all of the books and magazines we poured over for weeks. In addition, F&D is used to working with contractors, so they're open early (7 am) to accommodate. The prices are competitive with anything we saw at Home Depot or Lowe's and the stock, quality, knowledge, and overall service was 1000% better. We made our entire purchase on the spot and they loaded up my truck within 20 minutes. Any material we don't use can be returned for full refund. Pretty awesome. I would recommend this as the go to place for tile and flooring without hesitation!

The floor supervisor Taylor was amazing! She literally walked us through our selection and if that…read morewasn't enough she prevented what would have been a major mistake from occurring. She is very knowledgeable, professional, and goes the extra mile!!

I've been wanting to check them out since they opened up early 2025. After my visit I was not…read moreoverly impressed to be honest. The most impressive thing I saw was the aisle of syrups and spices oh my!!! The business is for customers wishing to purchase in bulk, that's not me. However, the quality is mediocre, no organics at all. A big positive is how clean and organized the store was. Also the fact that they have an amazing amount of inventory. I'm at a 3 plus and rounding down.

I absolutely do not need this large quantity of food, but I wanted to give it a look see. As…read moreothers have mentioned it's nice to be able to have access without a membership. They have large portions of meat in the walk in refrigerator to the right. I did spot some large barrels/gallons of ice cream though! Now if you are a Torani syrup fiend, welcome to paradise. They had an aisle with one entire side towering of an obnoxious variety of Torani syrup. No lie. I only ended up purchasing a box of some Little Debbie peanut butter oatmeal pies. Those were really good! Oh and some Apple Cinnamon herbal tea by Rituals which was super delicious!

Huge selection, very sweet staff. I was looking for something to match a retro color scheme and…read morethey came through!

I have used Mosaic Home Interiors consultants and products for a kitchen remodel, and most recently…read morefor a bathroom remodel. Kelli Croft's guidance, expertise, and professionalism were invaluable for both projects. The end results for both projects exceeded my expectations and reinforced the advantages of using a full service organization like Mosaic to get the most value and satisfaction for the money spent.

My husband and I have done business with them several times over the years. Just there today and…read morebought tile for our redo of our master bath. Always great service!

been to the this store multiple times planing out a shower remodel and have always had great…read morecustomer service! Staff is friendly and knowledgeable from design to install! Prices are reasonable too, will continue to do business with this store!

Our experience with The Bath Shop had both frustrating lows and ultimately a strong recovery…read more At the beginning, everything felt promising. Cat, the designer, was fantastic to work with--knowledgeable, responsive, and easy to communicate with. We were pleasantly surprised by how quickly we were able to get on the schedule, and at that point, we felt confident we had chosen the right company. Unfortunately, once the work began, it became clear that the quality of the initial installation was not acceptable. The shower pan did not drain properly, the original 20-year-old liner was not replaced, and there were a number of cut corners that raised serious concerns. It was disappointing, especially given the cost and our expectations going into the project. That said, what truly turned the experience around was how the company handled these issues. Aaron and Noah stepped in and responded in a very professional and accountable way. They took our concerns seriously and committed to making things right. A new crew was brought in, and the difference was night and day. The second crew was professional, efficient, and clearly took pride in their work. They redid the project properly, addressed all previous issues, and delivered a final result that we are genuinely happy with. While the process had its hiccups, the company's willingness to stand behind their work and correct mistakes restored our confidence. In the end, we are very pleased with the finished bathroom and appreciate the effort it took to get there.

I used Kitchen and Bath shop for an owner's suite bathroom remodel. The process was very smooth,…read morethe work started and completed on time, and the contractors were very respectful of my home. The work exceeded my very high expectations. I would definitely use them again!! Highly recommend!!

I've used Ferguson for a few plumbing parts that I ordered and they carry a lot of inventory of…read morequality items. The staff was helpful to make sure I got the correct part. They carry quality parts such as Delta, Kohler and Moen. One of my parts was shipped and arrived overnight. I would recommend and ask for Jamie.

I also had an incident at one of these stores. Don't use these stores, because the communication…read moreis not there. Also they make up answers as they go. And Don't even think about a return or exchange! They have a small sign somewhere by the checkout counter. Beware!

Late yesterday evening I stopped in to purchase a washer and dryer. The customer service was…read morehorrible from the start. One of the guys (the short one) acted as if he barely knew English. My husband said excuse, we're looking to buy a washer and dryer. The guy said WHAT! I found that to be rude for a salesperson to say to a customer who is trying to inquirer about their products. I was ready to walk but my husband insisted that the prices were low enough and to let him handle it, so I did. The lady who also worked there was bilingual Spanish and English. She was courteous and tried to assist my daughter and I by answering our questions politely. We picked a washer and dryer. Then noticed the cord was missing to the dryer so we selected a different dryer. Note that there were stickers on the washers and dryers that listed basic specs. We ask about warranty. We were told that there would only be 1 year warranty but we could pay $150 3yr. extended warranty. I asked for a copy. The guy fiddled around and then began acting like he didn't understand so I explained that I wanted the warranty to the lady and then she translated to the guy. The guy had a little boy there who was about 7- or 8 and he was trying to translate speaking English very well. My husband again decides we will just pay for the items. I was uncomfortable and felt as if we should run because the business was coming across very shady and not legitimate (like scammers). We leave the store just before closing on a Friday night, 11/29/2024. When we get to my daughters' home before removing the dryer from our truck we noticed that the dryer is gas. The place where my daughter is staying doesn't have a gas hook up to install the dryer. We never unloaded the dryer. We took the dryer back to the store to exchange it for an electric dryer. The same guy was not nice and told us we could t exchange the dryer. He wasn't flexible at all. We were leaving the Virginia area to head back to New Jersey that same night and couldn't wait until Monday. The original packing was intact. He ended up calling a lady who spoke English. She told my husband that she would try to help with exchanging but it would have to wait until Monday. Then the guy said if we had come back to the store by 12noon Saturday he would have been able to help. Now he is making up the rules as he goes. It was 1:03pm when we arrived at the store. We are now stuck with this gas dryer. We still needed a dryer so we had to go buy one at a reputable business. The lower price ultimately cost us 3x's the price. Go to Lowes they were having a Black Friday sale and the service was professional and quick. Horrible Service, layers about warranties, unprofessional, and if you don't speak Spanish definitely don't go here because the short Sales guy is rude, not customer friendly and the business is all around shady.