I ordered the Cleveland style basket for friends out of town. Until the time that the basket was delivered, I was very satisfied Feren Gift baskets. They even contacted me directly to make sure that the message on the gift card said the correct thing. But then it was delivered and did not include some of the items listed, and unfortunately for me, they were the items that meant something to us. These included the stadium mustard, Euclid Beach taffy, and Olympia caramel popcorn. Also not included where the chocolate baseball bat in the Cleveland Magazine. So this item is not as advertised. I contacted them and they said what they deliver it was "wonderful", which meant for me no compensation for ordering a + $100 basket that didn't include items as advertised.
If they told me that these items would not have been included before hand, like when they called me about the card message, I would have canceled my order. But they did not give me that chance.
It's really unfortunate because I felt like this would've been a really good company to work with read more