It's always a pleasure to have a dental appointment at Birch Tree Dental. The staff is consistently…read morefriendly and professional. The staff is very competent, and I have confidence having procedures performed there. I believe the office also takes part in current available procedures. They are also about prevention, such as offering a laser treatment to keep bacteria from your gums, which can help prevent or circumvent illnesses. Would definitely highly recommend this office.

I never got through the door. I was going to become a new patient, with dental insurance. I had to…read morecancel 1st two appointments. One for the initial cleaning and one for an emergency. Which when I had set the appointment up was told that they most generally send extractions out to a surgeon. After the last cancellation I was told that she was going to charge me $50.00 for not giving a 24 hr notice. That was ok, I scheduled my next appointment only because someone else had answered and I was informed that I could go to a surgeon on Hill Rd. (I Use YourRide-which means Genesee Co. only) the previous person had told me that they sent patients to 59 in Hartland, not covered by YourRide. I was willing to pay the money, but when you live on Disability bills are hard to pay. In good faith I called today to tell them that I do not have the $50.00 fee due to a late cancellation. My appointment was for this Wednesday, August 6. Now mind you my emergency is a back molar that has split in half. This is the 5th tooth that has done this since Primary Bone Cancer. It doesn't hurt at this point, but it will, it is difficult to chew on just the one side. Why is it when I was coming in find out if they could take it out, the others just basically fell out. There's no surgery to it. There is no money in it, when a general dentistry doesn't do general, anymore but sends everyone to a surgeon. But instead concentrates on Cosmetic Services instead..... I was going to pay, just because I am poor doesn't mean I'm going to rip you off. I wish I could say the employees name but I won't stoop to her non-compassionate attitude towards someone with a tooth dangling in their mouth. I as a former healthcare professional wonders what happened to compassionate patient care. It used to be a higher calling, like Pastors, Priests and Clergy. Doctors, Nurses, Medical Staff were expected to be ...More. I know we are all human but when did we lose our pride in what we do for a living? I learned early, what staff are like at this place. I've seen a lot of Doctors lose patients not because they're a bad doctor but because of the DOCTORS STAFF should not be working in the Healthcare Field at all.

I really Love this place. The whole staff is friendly and awesome. I have sensitive teeth are they…read moreare all mindful of it. Unfortunately my insurance changed and no longer is accepted there, I really wish it was because I absolutely loved going here but can't afford out of pocket dental expenses.

From the owner: Dr. Shumaker is the owner of Michigan Smiles. He does zoom whitening, lnvisalign teeth…read morestraightening, and cosmetic Dentistry, as well as all general dentistry

I had a filling fall out from a previous dentist done one year ago. They no…read moreLonger take my insurance. .Fenton Family Dentistry took me in ASAP and fixed the Mess. Gentle, caring and super friendly . I made another appointmaent. I will continue with care at this place

This was our first visit on the advice of our daughter who is a patient there. Everyone was…read moreprofessional and extremely pleasant, knew their jobs, put my husband, who hadn't been to the dentist in oh...20 years, at ease right away, and we were in and out without being rushed at all. One of the best parts is, with so many offices quitting participation with Delta Dental Michigan, this office still participates so that was a big win! Husband needs a couple crowns, the price is good and we'll be moving forward with them to do the work. Very nice, clean office, we're really happy!!

The moment you walk in the door Peggy greets you with a smile. Jenny is the most awesome dental…read morehygienist I've ever had, and Dr. White is so kind and gentle. I truly enjoy going to the dentist!

I took an Herbalism for Beginner's class here on a Saturday morning. The class was taught by…read moreRebecca, who is a Naturopathic Doctor, and was accessible for a new-to-herbalism type person like me. She presented an informative talk with slides that I was able to take photos of so I didn't have to keep taking notes. This let me focus on the cool properties of the plants and herbs she was talking about. We also got to sample a few of the tinctures she discussed and I ended up picking one up when I browsed the shop after - I also bought a fab cat bath bomb! The only downside was that the padded folding chairs got a bit uncomfortable toward the end of the class. I'm going to try another soon!

My favorite place for teas, quality supplements, advice, education, and more! Rebecca is an…read moreamazing and generous individual - her store and presence is always calming! I'm lucky to have crossed paths with her!

awful, awful customer service. Went to my scheduled appointent only to get there and the office was…read moreclose. When I called, all I got was, "I don't know why no one called you." No apology for rearranging my work schedule and no heads up about the office being closed for unknown reasons.

drove for 1 hr and 45 mins. Office very nice and my husband and my self had an appointment for root…read morecanal. Husband and wife duo I was in that chair for 4 hrs for tooth 14 and I shared with the doctor I had breast cancer. During the procedure all of a sudden the doctor started X-rays I asked her why are you x-ray me and her reply was she broke her instrument in side of my tooth and that she was unable to get it out and that I should have read the disclaimer then she said that these things happen. I asked her want that cause a infection and her response was that it may cause a infection and maybe not. Tears stream from my eyes. I asked her why would she do that to me and I have to get my tooth out and she said it's up to me and that her husband do the extraction he comes in cracking jokes saying that tooth is swimming with the fish. At this point it was hopeless tears was covered these people need their license taken and needs to pay for things they do to people. I wish I would have did my home work and saw all of the reviews No Compassion!