Purchased two quality fence projects from this company…read more The project installment of a privacy 6' fence at the rear of my property this Spring started to heave from the frozen ground. I took pictures and contacted the company to come out and repair correct the issue. Without any hesitation within 3 weeks all was corrected. Thank you Illinois Fence Company.

I would think twice before hiring Illinois fence I hired him 3 months ago to install a vinyl fence…read morethey came out and installed it they done damage to my paver border since 3 months I've been calling them send them pictures they came out look around tell me they're going to send somebody out and they never do it's $4,200 with the damage and they're ignoring it after I paid them $10,000 for a fence this is what you get from Illinois friends do not hire them they never told me they had to move the papers to install a fence that was here before bad customer service think twice before hiring them I would not

It's been a year since installation and I can honestly say, we love our fence. I'm still getting…read morecompliments on it form our neighbors. I've recommended Bespoke Fence to several people who asked. The entire process from the moment I reached out was excellent, professional, and up to speed with current processes. Everything moved quickly and accurately and I always had someone friendly to reach out to with questions.

When the fence was initially installed, it was beautiful. I ran into some issues with getting minor…read morethings fixed, but didn't think anything of it. Fast-forward a year, and the coating on the metal posts and gate has degraded considerably. I've been trying to get a hold of someone at the company for 6 weeks with no follow-up or return call.

Lack of experience in customer service and communications. I signed a contract on 6/5/2025 for…read morefence repair and also made a sizable deposit which they cashed.They inquired about a permit on 3 occasions and I both called and emailed for 2 weeks. Again on 7-10 when I called to get a date for the project- they again asked me about a permit, which is NOT required on an existing fence. Repeated calls unreturned, unorganized and rude office staff. Finally got me to scheduling on 7-23 asking again about the permit. They CANCELLED my contract and the nasty text message from the owner was simply the icing on the cake. Inquiring about a delivery date was seen as "rude" yet her text which I documented says "check will go out in the mail today. Hopefully the USPS will have it to you by Monday, the 28th. If not, you know how to compliant about it"--- ! She couldn't even PICK up the phone and have a conversation..... buyer beware! The contract I signed says they can cancel at ay time due to any unforeseen circumstances- by any "change orders" MUST be agreed upon in writing by both parties. While their service may be good- their organization (or lack thereof) and office staff and kindness- isn't part of their core values. I'm relieved I'm not using them. ps- notice that all of the good reviews are OLD. Check out the ones from 2024 (Abra) Have you ever had an owner respond in this nature? Calling the "customer" a liar? As to the JULIE people, (USIC)- nobody rang the bell and I babysit children. They opened the back gate without permission and left it open- I have a POOL (aka liability). I didn't know who sent them so I called KBrothers who, once again, pointed fingers at some other company. Are we done yet?

A+++ from start to finish. Very happy I chose K Brothers Fence…read more A+ for estimator Roger. I have never installed a fence and Roger guided me through the fence process, from fence choices to install timeline to village requirements to cost. Then Roger advised me on fence line clean up projects to ensure a smooth install process. A+ for K Brothers office staff. Every contact I made was quickly returned. I wanted to make a change after the estimate so I went to the office. Everyone was friendly and helpful in addressing my changes. The final invoice process is easy. A+ for the installation crew. They were prompt, quiet and very clean. The foreman explained the process while we walked the entire fence line. K Brothers Fence owner came to meet me. Nice touch. The project completed just as foreman explained - no surprises, no mess left behind. I will recommend K Brothers to everyone.

We highly recommend fence on the mend. They were extremely receptive, reasonably priced, and…read moreprovided great quality work with a quick turn around. As someone who researched multiple companies/contractors, John was definitely quickest with response time which truly goes a long way. His quote was also one of the more fairly priced quotes for the work we were asking for. If you are looking for any fence work, look no more! This is the place to go. Thank you!

I had Fence on the Mend come out and redo my fence... also build a small area to hide the garbage…read morecans. They put a weird fastener on that area. I started having trouble with it and called. I was told they would come out and check it. Then got another text saying "I didn't forget about you"... but obviously they did. I reached out recently because now it just doesn't work at all. Paid good money for all of this and am very disappointed that they are now completely ghosting me. I'll have to pay someone else to do the job that should have been done right the first time. To be fair, I liked the work they did on the fence.

We needed are split rail fence replaced. We called Everlast and they immediate arrived at our home…read moreand gave us a quote. We accepted and they scheduled the installation. After delays due to the village and permit issues, we were set to go ahead with installation. They arrived and took the old fence down and put the new one up in one day. It looks like it belongs in a western movie. High quality materials and exceptionally quality work!!! Their crew was great and Kate, their inside girl was extremely helpful throughout the process. Do not go anywhere else. Happy in Oak Brook

I cannot complain about the initial fence installation but we've had issues since that have not yet…read morebeen addressed. The first time we advised one of posts was becoming loose a gentleman came out and basically nailed it to the neighboring fence. Since then the post has detached from the top part of the fence and is quite loose at the base so I called back and was advised they were going through some transition and someone would call me in 2 months. It has bow been longer than 2 months with no phone call and when I tried again still no call back and now when I call the mailbox is full. This will be reported to the Better Business Bureau since you have basically refused to address this issue

I spoke to them and they said they would come a week later on Saturday. I called them the…read morefollowing Friday which was the day before they were scheduled to come out and the guy stated sorry we won't be able to come out. this is after I put in a vacation day from work. this company is horrible and didn't even have the courtesy to call me ahead of time to tell me they are not coming out. I would not recommend this company based on lack of reliability for the basics.

From start to finish On Guard Fence Co. was very professional. If you're looking for a company…read moreyou can trust and produce a great product, they are the company to hire. In the past I've dealt with shady companies, this was definitely not one of them. They gave a fair estimate, prompt service, and quality work. No hidden prices, no surprises. Quality Company! Quality Work!

After months of research and little success gathering estimates from numerous contractors who…read moreservice the northside/north shore area, I reached out to Semoore Fencing as a "Hail Mary" after hearing their name mentioned by an acquaintance. I'm so glad I did because they were the first company that fully understood what I needed, created a functional and sturdy design that also looked great, and remained professional and responsive throughout the entire process. Within days of my initial inquiry, they sent someone out for a free estimate despite the distance. Juan, who completed the estimate, listened to all of my requests and concerns and was highly responsive to all of my follow-up questions over the following months before deciding to go with them. The finished fence completely exceeded my expectations. The crew was professional, polite, and incredibly detail-oriented. My neighbor, who builds and renovates as a hobby, was so impressed by their attention detail that he came outside to watch them work. He said their precision and technique was absolutely fascinating and that he would use them them to work on his own property. The day-of, there was a small scheduling mix-up and the owner, Sam, called me himself and resolved it directly with patience, consideration and care. Overall, Semoore Fencing clearly takes pride in their work and providing top quality services. Their commitment to professionalism was felt from beginning to end, and I would recommend them without hesitation.

I had the fence for several years when one of the double gates came loose (likely from hardware…read moreshifting over time and then wind stress), I reached out under their 5-year service warranty. I set up an appointment and three weeks later a tech came out and repaired the gate properly -- it's solid and functional again. The owner later contacted me and admitted he forgot to mention upfront that there would be a $150 charge for the repair. He apologized for the oversight. I went ahead and paid without arguing. While I wish the repair had been covered under warranty (or at least the charge clearly communicated beforehand), the company was responsive and the work was done.

Three Brothers did a great job on our fence. They matched the look and feel of our house with high…read morequality materials and work.

Fabulous group of people to work with - super responsive and experts in translating my crazy idea…read moreinto a fence that works for us! Fair on the price and exceptional quality! It was fascinating to watch them build it from scratch without damaging any of our plants! Call them today