these people ruined my facial frame. had a lower tooth removed for no reason because of crowding…read moreclaiming... my jaw was too small... instead of shaving a few teeth down one got permanently removed and now i will forever feel like i have a over bite because my top teeth never line up with my bottom on top of a projected gum line on the top half of my teeth.. DONT EVER REMOVE YOUR TEETH UNLESS ITS YOUR WISDOMS.

The clinical staff is great and Dr. Daniel particularly has a personable way of connecting with…read morekids. We were extremely disappointed to be suddenly dropped as a patient with no warning in the middle of treatment. A few months ago we had to cancel an appointment on the same day because my son was sent home from school with a high temperature. Not wanting to risk getting anybody else sick, I called and explained the situation for which they sounded appreciative. The appointment was rescheduled for a later date and there was a miscommunication between my wife and I on the new date and time causing us to miss the appointment. There are no appointment reminders sent by phone, text or email. We'll take responsibility for missing the appointment but never expected to receive an email the following day dropping our son(s) as patients because we missed two appointments, one of which was to just ensure nobody else got sick. We attempted to call and discuss this further but we never received a call back. It's obvious that Daniels Orthodontics would rather you take your child to an appointment, sick or not. It's also obvious this office is a little too busy to any longer care about customer service or patient care. Consider elsewhere for orthodontics, there are a number of options.

Dr. Demas and his team are highly professional and highly courteous, and it's been my wife's and my…read morepleasure to have them do the braces for both of our kids. One of the team even interrupted her Thanksgiving dinner to take care of an urgent and painful orthodontic emergency that one of my kids had gotten herself into. We felt terribly guilty over interrupting this young woman's family time, but we are highly grateful for her self-sacrifice. This is a mark of true class and distinction. You cannot go wrong entrusting Dr. Demas and his team. They will do their conscientious best, "crossing every t and dotting every i." No complaints from us!

After a really scary initial consultation with the orthodontist my son's dentist referred us to, we…read morewere referred to Team Demas here in Southington. The location is convenient, as it is in the same building as my optometrist. Parking is plentiful and off street, too. When you walk in, you will notice it is bright, spacious, modern, and devoid of the traditional smell of musty attic and latex that usually emanate the air of a dental office. The first thing you will notice is the friendly front desk staff. They are extremely friendly and helpful, and even though I forgot my son's initial paperwork, it was no hassle at all to get the extra paperwork. In the waiting room, there is plenty of room to get comfortable- there are lots of chairs, phone charging station complete with every charger imaginable, a TV, a coffee bar, magazines, and even a Team Demas monthly newsletter. The wait was a little lengthy, and there were quite a few patients in there, so I'm glad the waiting area makes the wait not so terrible. The consultation area was also very nice, we were taken back to a private office with a dentist chair and state of the art tools and software that were able to scan a 3d model of my child's mouth within a minute. It was crazy fast! The one thing that gave me issue is that after the consultation, I received a mixed message. I was informed my child would experience facial deformities and serious oral issues if not treated, yet his exam determined he would only qualify for our private, paid insurance, and that our public insurance determined there was no major need. I feel this was done in effort to get me to pay more out of pocket, as the private reimbursement rate is more than Medicaid's. They made the process seem so medically necessary, so it really boggles me that they would then turn around and say it isn't necessary enough, but still so necessary you must fork over $4,444.00. Overall, the office is nice and modern, and it does seem like a lovely place to get work done. All I have to say is beware if you have private plus public insurance, because it seems like they'd do anything to ensure you pay the most out of pocket.

My daughter got braces there and her teeth look amazing! Dr. Reluga and staff are so nice! Highly…read morerecommend this office!

Great office, kind staff. My daughter is getting her best smile after two years and I would highly…read morerecommend this office to anyone looking for braces.

As soon as I stepped into the office I was greeted with a smile…read more I was checked in and looked around the reception area. It's beautiful. Lots of light, high-end furniture groupings and places to sit for privacy. I was there for my first visit and Susan came and greeted me again with a big smile. We went back to her area and she cleaned my teeth and examined them. All along the process, she explained what she was doing. When she was finished, Dr. Desai came into the room, introduced himself, with a big smile, and examined my teeth. I certainly felt welcomed. The experience was the best I've had at a dentist.

I got my porcelain veneers redone here in 2019. They look amazing. There was no sales pressure to…read moreget them redone. This practice has the best customer service and they are very honest.

Dr. and staff are very friendly. They are punctual and ordered the place very clean. I am very…read moresatisfied with my treatment in 3 months and I know the change. Highly recommended. I finished my brackets today very happy with de treatment. Also I bring my daughter to get them as well. Very confiable and kind. Super clean and responsible.

appointment was booked two weeks ago for today the person that booked me for a new patient was very…read morehasty and that should've been the first red flag for me but I still followed through. I never received a reminder phone call not sure if they do that at this business but when I get there I was told the appointment wasn't there but they will still be able to see me that was the second red flag. For insurance I was told they needed the name and date of birth for the subscriber I've worked in multiple healthcare practices I'm not sure why the date of birth of the subscriber was so important because it will not affect the billing. I decided to leave after that. Not a good experience since the start.

Great experience from start to finish. Dr.Desai and his crew take amazing care of their patients…read moreand do a superior job with up to date technology. My both kids have beautiful smiles thanks to them. Everyone is always so warm and welcoming. Today we were greeted by Hippo- the office support dog. Thank you, Elm Tree Orthodontics, for our wonderful journey of braces!

BEWARE !!!!! This group is only interested in your MONEY - your personal time has NO VALUE - they…read moreare ranked 24th in state of Ct - that means 23 are better - if you value your time and your child's teeth - find another doctor. The parking is awful - DONT GO!!!

Dr. Dobie takes patient care seriously. After a treatment delay, lack of communication, and a…read morediscouraging interaction with a scheduling staff person, I received a phone call from Dr. Dobie acknowledging the issue, an apology, and an offer to work with me to "right the ship," so to speak. I appreciate the way in which feedback was taken to heart and responded to promptly. Once this course of treatment comes to an end, I will circle back to update this review accordingly (and I'd very much like to give a well-earned, sincere five-star review at that time).

Customer service at dobie+rollins is impeccable and I'm so excited Dr. Stanley referred me to them…read more I went for a consultation for Invisalign and got situated right away. It took about 6 weeks for them to come in but the staff fit me into an appointment right away and I got my trays fitted. I'm on day one.....just 18 more months to go hahaha

The front staff gives incorrect/false information to orthodontists. Front staff is also extremely…read morerude, unhelpful, and has zero empathy. Orthodontist pressured me into doing something I told him I did not want to do and now I live with that regret every day. I do not recommend this practice. A good orthodontist is one that listens, that was not the case here. And your front desk is the face of the office. I would say that given the absurdity I experienced, it needs a facelift.

I am truly AMAZED by the level of customer service at Feldman Orthodontics. Every single staff…read moremember is so nice and personable, they make you feel like family from the second you walk in the door. Actually it started when I called to make my sons first appointment. After I hung up the phone I thought "wow, that might be the nicest person I've ever spoken to." My son has had three appointments in the last month at the Wallingford office and every visit has been extremely pleasant. I honestly wish that they were our primary care office that we go to all the time; I'm a little bit sad to think that at some point in the future we won't need to go here ever again. I wish every medical office was this pleasant and run this well.

Dr. C & "the girls" are the absolute BEST the day before my braces were to go on I received a…read morephone call from the doctor asking me if I had any questions that he could address which made me feel so comfortable before I even entered the office , Upon entering the office I must say it is impeccably immaculately clean the procedure room is beautiful all brand new and ultra modern Dr. C is an incredible doctor answers every question so that you understand The entire process going on he has made this experience so wonderful as I was very scared to have braces put on and now I love my teeth I highly recommend his services to anybody adult or child THANK YOU Dr.C & "the girls "

This place is very welcoming and like a family, they are understanding and patience with there…read moreclients. That are extremely kind and helpful. And I also get my braces on after having my pallet expander in for 7 months!!!!