I had an appointment last Friday. They canceled the appointment that day. We reschedule the…read moreappointment for today. Due to being sick, coughing and sneezing, I thought it prudent not to go. I tried calling 3 times to cancel. They don't have a voicemail set up. I finally got someone and explained why I wasn't going to my appointment. She stated I could be charged. Absolutely ridiculous. I will no longer be using this service.

THEY ARE THE BEST!!!!! I hope I have the correct location. It is their "new" spot in Bristol. Guys,…read moreI can't put into words how much I appreciate them. Not only was the oral surgeon there the most genuine, nicest, most caring and seemingly educated dentist/surgeon I have ever went to..... but I also hit dead stop traffic on the way to my hour and a half drive to get there from where I live. I would have never expected them to wait, even though I was an hour out at this point, BUT THEY DID!!!! I couldn't find a spot and they showed me where to park and let me go move my car so I did not get it towed. The treatment they gave me was far beyond anything I would have ever expected considering I know doctors/dentists have to follow certain protocols. They genuinely cared. I've been there several times before, I'm sure they could see I was not late any of those times!!! Unfortunately traffic does happen, but I've had to cancel a couple appointments due to it over the years. They did an amazing job and now I am waiting for a call back to finish the rest of my root canal process. This is the ONLY Columbia dental office I will vouch for and will ever say I truly appreciate. I've never had a problem, and everyone I see there is just as kind and genuine!!! Everyone from the surgeon to the front desk office staff! I wish I had taken the surgeons name because he was THE BEST. Thank you so much, Columbia Dental of Bristol.

I had dental work done last November, I had to pay cash as they couldn't verify my insurance…read morebecause it was Saturday. I was told they would submit claim and I would get money back once released from insurance. They finally submitted the claim six months later, in June, sun life has stated that they issued checks and because they checked box 37 and put their address in, the payment was going to the dentist instead of me. I still have no payment back from them. Very shady operation. My insurance stated is all they had to do was put send payment direct to member. So now I double paid since they apparently kept my money. I'm sure I'm annoying them with my calls but they are horrible at communication. Would never go back or recommend.

had an excellent experience at this practice. The staff was friendly, welcoming, and very…read moreprofessional from start to finish. They took the time to explain everything clearly and made sure I felt comfortable throughout my visit. The office is clean, well-organized, and has a calm, inviting atmosphere. I really appreciated how attentive and caring everyone was. I highly recommend this practice to anyone looking for top-notch service and quality care!

This place is nothing but a money grabbing scam. I needed emergency work back In January and paid…read more$5k for it. I'm back in July for a cleaning and they want to charge me $257.00. FOR A CLEANING. They said they could do it for $127 without the exam/flouride. Nice of them, right? Not so much--I don't need the exam after all of the work I had in January. So they basically want to charge $127 just to clean my teeth when that's supposed to be preventative. I told Nicole I didn't think that was right and she told me to have a great day. What a joke. Zero customer service---not to mention they never told me ahead of time so I just drove a half an hour for nothing. I should have listened to my gut and never tried to use them in the first place. What a nasty business they run. Absolutely disgusting. Also-- I double checked what a cleaning costs without insurance-- $125 and they wanted to charge me $257 WITH insurance. Then they write some generic response to my review--looks like they have a lot of 1 star reviews to tend to though. This is the absolute last place I would EVER recommend to anyone.

I am disabled and have a limited income. I did purchase private dental insurance though but, I was…read moretold by Aspen Dental that I would have to pay up front for my dental work and the insurance would reimburse me. My insurance told me they never heard of such a thing. They told me that they have to submit the estimate first and they pay after the work is done. I would not recommend them. I recently found out that there is a class action lawsuit against them for deceiving patients.

He fixed a tooth that chipped, in the process he took pictures of my teeth with a mouth camera but…read moredidn't tell me that insurance might not cover the cost nor did he present any clinical justification for needing to do that.That is 175.00. His staff is probably going to come on to say that it might still be covered that the insurance process is not complete but I called insurance and they simply don't cover that. I went back for a cleaning today and I expressed my discomfort at the prospect of having more than bitewing xrays ( and the American Dental Association has guidelines I was going by you can look them up your self even the ADA thinks dentists are going overboard with xrays) and he kicked me out for not doing exactly what he wants. I can only conclude he cares more about profit than respecting his patients and their bodily autonomy. Another thing that I found unprofessional were his receptionist texted me and threatened to cancel my appointment and charge me 75 dollars for a missed appointment if I didn't confirm the appointment with them. What's with that? I don't know about you, maybe you are the type that just goes along with whatever the dentist says, and if you are just interested in being told what to do and don't want any input about your oral health and are willing to just put money in the hands of someone who sees you as a profit center then you and Sherif Gabr will get along marvelously. In another review the office attempted to do damage control by claiming I was combative and rude, but that is just a blatant lie.

Dr. Gaber and his staff are professional and extremely curious. They have made a world of…read moredifference for my mouth. So much so that my entire family goes here. Modern is the key term here! When they chose the name they sure chose wisely. The images they do are so advanced I can see find cracks in my teeth. The newest machine they used on me today scanned my teeth showing where I have the most pressure on my teeth. I am a major TMJ grinder. Day and night. Not by choice. I'm glad He understands me so well. He has literally saved my teeth! No one else in my family has had their teeth half as long as me. And this is so with his work! I trust him like no other dentist I have ever had. Other dentists have done crowns and I've been with unsightly bonding. With the work Dr Gaber has done. You can't tell they're crowns or fillings. I wish I could afford to have all my teeth redone.

The dentist here is very skilled, he's proficient at tooth care. He does solid work. He is…read morefriendly, but he's a man of few words -- his work speaks for itself. Friendly atmosphere in the waiting room as well. The wait is typically not long. They have Netflix and nice tv's.

Friendly and professional, they are always on schedule. They take my insurance. Dr. Han is…read moreefficient and gentle. I had novocaine at 8:00, felt nothing, and by 10:00 I was able to sing at work. My crown looks and feels like the real thing. I came for a second opinion on an extraction and they saved the tooth instead. My new regular dentist!

worst place to go they will tell you anything to charge you. horrible customer serviceread more

Great dentist and staff. I highly reccomend to all. They are welcoming and make you feel at ease…read more However, I chose to go to another office closer to where I live.

As much as anyone can love going to the dentist, have nothing but great experiences here!…read moreStaff is great, all new high tech equipment, a very comfortable exp! Definitely recommend!!

Had a cleaning and a filling. Removing and repairing one of…read moremy fillings saved me from getting a crown at least for now.

Dr. Strickland has been my dentist for over 2 years. I really appreciate the attention to detail…read moreand overall service I receive every time I go for my check up. I highly recommend him to my friends in CT. Plainville family dental has great dental hygienists, the ones who don't make your gums bleed and are able to get all the stains off. Every appointment has been on time, there's never been any waiting around in the lobby.

Dr. Strickland and his staff are wonderful! I have had a few different procedures done and on each…read morevisit they have been professional, friendly and attentive to my every need. I highly recommend to my family and friends.

It used to be a great place, but it seems to go down hill. Waited for the Dr for over 45 min before…read morebeing seen. Every time my mom comes in the Dr pushes for implants and every time she has to tell him that she can't afford it and to stop asking. The waiting room has become less and less kid friendly. The equipment inside is outdated, old and needs to be refurbished. My mom left work early to come in and get a filling and when she made the appointment she specifically told them it was for a filling but the Dr saw her too late and she was told she would have to come back. So he just took a look and then said he didn't have time. So she wasted money for that appointment. So we go in for the second appointment and he's again about 30 min late. He then went on to verify she didn't eat for 3 hours prior, but she was never told that. The procedure continued and neither the Dr nor the assistant knew how to work the Nitrous oxide and had to call in another person. Tbh the Dr was kinda condescending as well. Idrk what happened cause this is wild.

This dental clinic has terrible service from both the medical and customer service staff. It has…read moreirregular policies that harm patients. I do not recommend it to anyone.