I came here just for a repair. It felt very over-priced and it took several days to get m bike back…read morewhen all I needed was a simple patch.

A very good bikeshop in Friedrichshain. The employees are friendly and helpful, they take their…read moretime to help you find a proper bike and give you good advice on what to get. The store is not to bike, but they have a decent selection from low budget second hand bikes to high end bikes. When getting a new bike the montage of custom modifications (e.g. different tires) is free, and they even deducted the price of the dismantled pieces from the final price (e.g. original tires on new bike 10EUR, custom tires for new bike 30EUR, just pay 20EUR extra). Also they offer a free check-up for new bikes (but make sure you keep their timeframe).

I've used this shop twice, but won't use it again. First time for a flat tire. They replaced the…read moretube quickly and relatively painlessly, except that the gear cable was reinstalled incorrectly so the gears didn't work when I got the bike back, but it was easy enough to fix that I could do it myself. Second time around, I had a ticking noise in my handlebars and asked them about fixing it. They noticed that my chain was a bit loose and suggested they do an annual checkup as well for about 30€ (don't remember precisely). It sounded like a good idea, as long as they also fixed the ticking. They didn't manage to do that though, but managed to tighten the chain as tight as a guitar string so it would rattle and grind as I biked. So I went back with the bike to have that looked at, and they told me a story about wear and tear and that the bike was just fine as it was. Only after googling the problem did I realise that the chain was too tight and fixed it myself. I have no idea what else they did for the 30€ except tighten the brake cables (which I would have been able to do myself in 30 seconds). Went to another shop to fix the ticking for 14€. Conclusion: Go to another shop first.

Ich hatte mein Rad zur Inspektion abgegeben und den Mitarbeiter vorab nach dem Preis gefragt. Er…read moremeinte rund 60 €. Bei der Abholung wurde mir dann von einem anderen Mitarbeiter ein Preis von 84 € genannt ... der genannte Preis wurde mit 40% überschritten!!! Als Erklärung kam dann: die Inspektion kostet 60 € zzgl. der Ersatzteile. Diese wichtige Info wurde mir bei der Abgabe meines Fahrrads nicht mitgeteilt. Als ich daraufhin mit Mitarbeiter sagte, dass ich das nicht in Ordnung finde, kam keine Entschuldigung, sondern nur "ich gebe es weiter" und "Ich nehme es zur Kenntnis". Kundenfreundlichkeit sieht für mich anders aus. Keine Transparenz, ich fühlt sich für mich nach reiner Abzocke an. Der Laden ist nicht zum empfehlen.

I was in town to visit Berlin for the week and came across Rad Der Stadt Fahrräder. I rented two…read morebikes (12€ each/per day) and had a wonderful experience. You are allowed to keep the bikes the entire day you rent them, plus into anytime the next day - if you rent them early the first day and return them late the second day, that is nearly two days of a bike rental for the price of one! Great deal. Staff was very kind and friendly. My bike lock broke (my fault, I crashed and broke the key) and they happily took the bike back, offered a replacement bike, and did not charge me extra. Highly recommend for bike rentals!!

Also mal ehrlich: Wo wird ein Kunde, der seinen ersten Fahrradhelm im Leben kauft noch so…read morevorbildlich, mit Kompetenz und Sachverstand, darüber auch noch mit viel Humor und offensichtlicher Leidenschaft für den Job, den man tut behandelt? Richtig: Im Radhaus Rudow - eine echte Reise wert!