In a word - great service for your bike, professional staff and a good place to buy a pair (of…read morebicycle!) too :) There is an address to all my bike problems now, and it is here. Longer version (for the brave) - my friend has gave me his bicycle- the seat was too high and the lights were broken, as I'm completely clueless about these things I was sure wherever I'll go to someone will try to rip me off. A quick search has ended in this shop which is down the street, the seat was too high and my lights were really messed up, they re-wired the whole thing for a fair price. And lowered the seat a couple of times until I was pleased. Don't let the looks of the shop fool you - despite its "simpleness" the people who work here are nice and helpful, and they will answer your questions with patience and listen to your problems. Came back the day after as I thought it's not working, and I was a bit angry, but then realized the problem was me - as the Dynamo was just not touching the wheel because I didn't push it, silly me :) Anyway, got a quick explanation and even help with other bike- related issues I've had. They are the nicest team around, and if you have any problems, they are definitely the people to ask. Thanks for being awesome, thanks for all the help- keep up the good work!

Super nice and knowledgable guys. Fluent English speakers. Went out of their way to be beyond…read morehelpful and made sure I left satisfied. 6 month warranty is a plus. Feel like they're trustworthy and true to their word, highly recommend!

Stopped here for help with some gear shift issues and the guy here was very kind and helpful. He…read morefixed it in just minutes. He checked brakes and other parts, just to be safe. I will definitely be back and recommend them!

From the owner: Wir arbeiten seit Jahren zusammen, jeder mit seinem Schwerpunkt, aber alle mit dem gleichen…read moreAnspruch: Räder bauen und reparieren, als wären sie unsere eigenen. Keine Kompromisse, kein Theater – nur ehrliches Handwerk und guter Service.

A very good bikeshop in Friedrichshain. The employees are friendly and helpful, they take their…read moretime to help you find a proper bike and give you good advice on what to get. The store is not to bike, but they have a decent selection from low budget second hand bikes to high end bikes. When getting a new bike the montage of custom modifications (e.g. different tires) is free, and they even deducted the price of the dismantled pieces from the final price (e.g. original tires on new bike 10EUR, custom tires for new bike 30EUR, just pay 20EUR extra). Also they offer a free check-up for new bikes (but make sure you keep their timeframe).

I've used this shop twice, but won't use it again. First time for a flat tire. They replaced the…read moretube quickly and relatively painlessly, except that the gear cable was reinstalled incorrectly so the gears didn't work when I got the bike back, but it was easy enough to fix that I could do it myself. Second time around, I had a ticking noise in my handlebars and asked them about fixing it. They noticed that my chain was a bit loose and suggested they do an annual checkup as well for about 30€ (don't remember precisely). It sounded like a good idea, as long as they also fixed the ticking. They didn't manage to do that though, but managed to tighten the chain as tight as a guitar string so it would rattle and grind as I biked. So I went back with the bike to have that looked at, and they told me a story about wear and tear and that the bike was just fine as it was. Only after googling the problem did I realise that the chain was too tight and fixed it myself. I have no idea what else they did for the 30€ except tighten the brake cables (which I would have been able to do myself in 30 seconds). Went to another shop to fix the ticking for 14€. Conclusion: Go to another shop first.

I brought my bike which I got at other shop and had something wrong with back wheel,then they…read morerepaired it very quickly at cheap price!!. The staff of this shop is very professional and kind. I'll be back here for sure next time when my bike is broken or when I want to get new one!! They have a lot of nice bikes. Best shop in Berlin for me.

Honest hardworking establishment. Very knowledgable and friendly about bikes and also treated me…read morekindly even though I came in 10 minutes before they were closing. Great location and service!

The chain of my bike was broken during my way home from work. Kubi`s Bike Shop was near by , and…read morethey fixed it at once ! Although they had a lot of other work to do and it was nearly Feierabend for them ! I wish, this bikeshop would be around my neighborhood,...

The appearance of this bike shop is certainly far from top-notch. A relatively plain storefront…read moreencloses an even less well-maintained inside, but I guess that's what you want from a bike shop, right? Not a fancy, shiny showroom, but a dirty, gritty room where bikes are getting worked on. This is the closest shop to where I am so it's convenient for new tubes or other necessary fix-it parts. You can also rent or buy bikes here, but the selection is not super huge. It's better as a place to take your bike to get worked on.

The friendliest and most professional bike shop in Berlin! Finally, some cool updated customer…read moreservice!

This is a GREAT place to keep your bike on the road. The…read moreprices are fair and the mechanics are cool. I'm glad to give them my business!

Really really bad experience. I have noticed that the…read moreCustomer is King motto does not apply to many shops in Berlin, Bötzow rad is no exception. Please bear with me while I explain why I gave a 1 star. My girlfriend bought a Holland styled bike that had the Bötzow Rad logo on it, so one of their own bikes. Within 1 day the back tire was flat, the mud guards on the back were falling off, and the front light had stopped working. Disappointed we took the wanting a full refund as obviously the bike was faulty. We were told by a worker that a full refund wasnt possible and that the bike wasnt faulty, we had done the damage ourselves, and that we should have brought it back straight away.(living and working in Xberg, we had to no time untill the weekend, so 4 days after the purchase) I couldn't believe it. I tried to talk to him but he wouldn't listen, we decided to choose another bike and loose 40 euros, as we didnt want the dud. As we were trying different bikes out I noticed someone pushing the exact same bike that my girlfriend bought up to the shop. The worker tryed to block him from my view and talked to him very quietly. I walked over to the person and asked what was wrong with his bike, I stood there totally shocked as he listed all the above things that had happened to out bike, plus more, as I went to the worker he angrily said shieß fahrrader. He knew these bikes were duds, tried to blame it on us, and still would not give us a full refund. We ended up purchasing another bike, and would never never ever go back to that shop to buy anything. EVER.

From the owner: Wir sind ein netter, inhabergeführter Fahrradladen im Prenzlauer Berg im schönen Bötzowviertel. Bei…read moreuns gibt es ausgewählte Trekkingräder, Tourenräder, Speedbikes, Rennräder, Citybikes, Falträder - oder einfach gesagt: Damenräder, Herrenräder & natürlich Kinderräder :-) Wir haben uns spezialisiert auf klassische und hochwertige gemuffte Stahlrahmen aus eigener Produktion (Made in Germany). Dazu führen wir ausgewählte Marken und Zubehör wie hervorragende Fahrradanhänger, praktische Fahrradtaschen und ausgewählte Anbauteile. Es gibt auch immer eine Auswahl an Gebraucht- und Vintagerädern - und wir haben einen Fahrradverleih.

sehr schlechter Service und sehr unfreundliche Mitarbeiter. Meine Fahrradkette war ein bisschen zu…read morelang und wollte es kürzen lassen. Der Typ hat 25 Euro von mir bekommen und die Kette Kaputt gemacht und wollte, dass ich bei ihm eine neue Kette kaufe. Als ich ihm gesagt habe " es sei nicht richtig, dass er mein Fahrrad kaputt macht und von mir noch mehr Geld verlangt" hat er mich beleidigt. Ich musste zu einem anderen Laden gehen und mein Fahrrad wo anders reparieren lassen. Ich würde jedem und jeder von diesem Laden abraten. Ich finde, ein Stern ist auch zu viel für den schlechten Service.

You may indeed need a "second bike" when this place is done with yours! :P…read more When I was living close by i had stopped there before and remember the owner was quite rude and refused to fix it, I hadn't been back in quite a few years. now I certainly won't be back for good. The dude at the shop blew my inner tube evidently on purpose so I'll buy a new one, I had a little hole and intended to just get a little bit of air to cycle back home and repair it myself. I was quite shocked at what had happened, scolded him and asked for a replacement old tube, he refused to give me one. I was informed a new one would cost 20 and 6.50 if i want to do it myself. Well, friends, if this is how you play, you have certainly earned this review and that middle finger.