I had a wonderful experience at the Welsh office. The staffs are friendly and professional. Dr Ip…read moreand his assistants care about patients, explains clearly what procedure need to be done and finished the work efficiently. Waiting time is minimum- Highly recommended

I had a 12:00 PM appointment at the Voorhees office on 2/7 and the level of unprofessionalism was…read morestaggering. I drove 45 minutes to get here and arrived at 11:50 AM, but despite being early, I sat in a packed lobby for over an hour. I wasn't called back until 1:03 PM, effectively making me the last person in the entire waiting room for a routine cleaning that only took 25 minutes. What made the experience truly "1-star" wasn't just the delay, but the complete lack of basic courtesy from the staff. When I asked the front desk for a time estimate during my wait, I was dismissively told "you're next" without any apology or context. Even when the hygienist finally called my name, there was no acknowledgment of the fact that they were running an hour behind. The worst part was during checkout. When I asked the assistant if an hour-long wait was normal for this office, she completely ignored my question and just continued asking if a noon slot worked for my next visit. When I requested an earlier time specifically to avoid another massive delay, she condescendingly asked, "Are you sure you can come in that early?" It is incredibly frustrating to have your time disrespected and then be met with an attitude when you point it out. If you value your time and expect professional communication, I'd suggest going elsewhere.

The one star is for the sweet assistant who did my teeth cleaning…read more This was an office I found online, is close to home and accepts my insurance. I have a chipped molar (#31) that has become infected and needed to see the dentist ASAP. They got me in, racked my insurance for X-rays of my entire mouth, despite the current X-rays I brought of the tooth. That should have been my first clue but I was in pain and my teeth are in bad shape so I overlooked it, hoping to get my cracked tooth fixed or removed. He gave me antibiotics and pain meds and the lovely assistant cleaned my teeth. After looking at my X-rays, Dr. Kopp was almost judgmental about the condition of my teeth and spoke to me in a tone that can only be described as condescending. I freely admitted right away that I had neglected my teeth for a bit and that certain medications I had been prescribed, also took their toll. He was quiet, non communicative, and just looked at my X-rays, told me I have a few cavities and also need some root canals..... very vague.....so I had to pry the info from him like which teeth, what was covered, etc etc. I scheduled the extraction of the cracked tooth, and granted, it really hurts, but I waited two weeks. That morning they called and cancelled me because the doctor "had a head cold". So I then rescheduled.....3 weeks later, still in pain, out of antibiotics at this point and I get a phone call two hours prior to my appointment to say that the doctor has decided I need to see a dental surgeon for my extraction and would not be removing my tooth. *** Mind you, online it says they do oral surgery*** He could have told me this from the beginning and I could have had the tooth removed five times over by now but instead, I waited, trusted the doctor, gave him the benefit of the doubt with his "head cold" non sense all while being in pain, that escalates daily due to the infection. That is not very good ethics, or bedside manor as far as I am concerned. He let me go on and suffer while awaiting services promised by their office that were never provided. Steer clear of this facility, they are out to charge up insurance plans and if you aren't a big money investment, they will invest no time on your dental needs. Such a complete waste of time and just a huge disappointment. Like I said to the receptionist, thanks for nothing.

I wrote a review earlier, for myself and my son. A few days ago I took my daughter there because…read moreshe was having pain in her teeth. She doesn't have dental insurance, and so, bought their individual plan for in-house dental care. Because of that her xrays and visit were included. Unfortunately she ended up needing expensive dental work due to not taking care of her teeth for a long time (argh...) but one thing I will say: although the dentist is not very good with English (the receptionist explains to you what the diagnosis is and why), he really knows his stuff. I've been to some crappy American-born dentists, and it seems the Russian ones are better educated or something.

This practice used to be owned by Dr. Spilkia and every experience with him was wonderful. After he…read moresold it to Dr A who only works Wednesdays by the way I have had nothing and I mean nothing but issues. They have what seems like a brand new dentist just out of school working on patients and on December 19th she numbed me and the left side of my face has been numb ever since because of her. Her name is Dr Arnold. I found out today Debbie who worked there forever no longer works there. She was the only person who would help me get anything done and seemed like the only person to care. I don't know why she doesn't work there anymore but certainly raises concerns for me. I have been to an oral surgeon who then referred me to a new oral surgeon who is also a dentist who I can't see until September. I have had temp crowns in since December. I have been in pain and numb since December and Dr A hasn't even called to see how I was doing. Once this issue is over and I get my crowns I will be going to a new dentist. I would not recommend this practice at all.

Terrible experience with this place. Left waiting,multiple times, broke my bonded tooth during…read morecleaning and wanted to charge me for it. Did nothing for tooth pain. Will not return.

Very clean and professional I was treated with respect and not rush on a scale of 1-10 I give it a…read more7 smile

My family and I just moved here and we found Smile Philly and have visited twice in the past 7 days…read moreand all the staff are friendly and helpful!

Highly recommend Marlene Sardinia, D.M.D. Dr Sardinia gave me back my smile. Dr Sardinia has a…read moregentle touch (painless dentistry Is what I call this) and you will not experience any anxiety in this dental office. Dr Sardinia is an excellent dentist. You will find the staff welcoming and pleasant. Great team work.

I have a history of mouth pain. Dr Shulman takes his time, explained everything, and made sure I…read morefelt no pain during all my work. I even go outside my insurance to use him. Excellent.

Awesome experience very comfortable visit clean and friendly always ready with a last-minute…read moreappointment

Going to the dentist was a chore .....But after find ding Dr…read morediorio and his caring staff it has all changed. Dr diorio saved my teeth and continues to take a personal interest in my oral health.Saving this 57 yr olds smile!

I've been a customer here for over 10 years. In 2023 they gave me a crown and the crown came off. I…read moreassumed they would just replace it. Nope, they wanted to charge me $1,800.00. They "generously" lowered that to the price I paid in 2023 saying ($1,500), "We increased our pricing this past January." I'm done.

This dental office is tucked away in a strip mall located at the intersection of Red Lion and the…read moreRoosevelt Blvd. Access can be a little difficult but once you get in the lot there is plenty of parking available. The reception staff/periodontist are both friendly and very helpful. The dental hygienist Katrina is the best. I went in recently for a 90 minute deep cleaning which would normally be dreadful but chatting with her made the process go by very quickly. I highly recommend this office!

Dr. Goren is the BEST dentist no one out there can match the quality care for your teeth!! The…read moreoffice is amazing so as Audrey and company!! Thank you as always!

Dr. Goren is a fantastic dentist. He cares a lot about his patients.read more

I have been going to this dentist for atleast 15 years. He is an intelligent, kind man who truly…read morecares about his patients oral hygiene. The girls in the office are all personable and helpful. The hygienists are all well trained - the few I see have continuing education awards with their diplomas/certifications on the wall. The waiting room decor may look simple and a little dated but they are up to date in the technological field and not usually that difficult to get an appointment. I have moved all over the city but will continue to see Dr Porter until it's no longer an option.

Let's face it, no one WANTS to go to the dentist but, if need be or it's that time for a checkup,…read morethis is the place to go. From the pleasant staff to Drs. Porter and Carroll, the whole experience is a breeze. Typically, they're right on time with their appointments and hygienists are very good. As a a long time patient, there's no place else I'd rather go whether it's for a checkup, cleaning or repairs.

We went to several dentists over the years since we moved to Philadelphia, and other dentists we…read morevisited caused us to visit back and forth, wasted our time and money just for simple exam and we lost our trust to any of them until we received a referral to this dentist office. Great dentists they are. Professional and honest about their practices. Attentive to patients and thorough about their works. Reading some reviews, there are a few unsatisfied customers for some reasons. I don't think any business has a 100% perfect record. But for us, we can't find more trustworthy dentists in the area.

Everting went great on my first visit and I will be returning. My last dentist retired. Short…read morewait time, about 5 minutes. They are very friendly. I would recommend them to everyone! They care about you, they explain everything to you before they start. They answer all your questions.