Holy heck.... how slow can service be?? And they haven't even cleared snow from the sidewalk This is a time suck and awful!

Delivered my reptile to the wrong address, I had to go take it off the porch. Third time it has happened, other two led to my packages being stolen. Called in while I was looking for my package and the representative that I talked to was rude and very unhelpful. Didn't catch his name. Overall FedEx has lost any trust I had in them and I am not someone who complains easily. read more

Thank you SO MUCH, FedEx, for driving on my freshly graded and seeded lawn. Isn't the ROAD wide enough for your drivers?! Wasn't our EMPTY 4-CAR DRIVEWAY large enough to park in?! This happened two weeks ago also, but I fixed it once. SOMEONE is paying for a landscaper this time, and I'll give you a hint... IT ISN'T GOING TO BE ME! read more

Only use if you would like to have your items arriving smelling like an ash tray and when you call to try and allow fed-ex to resolve the problem you get told it probably came from the seller this way but it's hard to believe 3 different sellers who ship threw fed ex smell exactly the same !! And then fed ex hangs up on you they ob don't care about customer service so don't give them customers! read more

Full service Fed-Ex shipping. Ok, maybe not full service like you would find at a Kinko's. This is a hub location and is open late for you slackers who forget to get your packages out! :P read more

I have never experienced such bad customer service before in my life. An item I ordered was due to be delivered at my house on a Friday. That Sunday I was leaving to go out of town for a week. After it never came on Friday I got an email saying they wouldn't get it to my house until Monday maybe even as late as Wednesday. Which would mean the package would sit on my front porch by itself for a whole week. So I called Fed-ex and the person told me there's a chance it could arrive Sat morning and if it didn't to just go to the york warehouse where it was sitting and pick it up. Problem is they close at 4pm and I'm at work during that time. The person also told me he was putting a note with my delivery saying URGENT in order to get it to me as soon as possible or if I do end up picking it up to have it ready for me. Sure enough the package did not arrive Sat morning. So I had to take off work early to go pick it up. This is where I met the woman who works there that had the worst customer service I've ever experienced. Even though my package was in the building she at first tried to not release it to me. Why? Because it was behind a lot of other boxes and they were too lazy to go through it all. I know this because they ended up getting me the package at the end. After I explained to her the situation and the person I spoke to on the phone the night before is when they agreed to get me my package. After waiting for a very long period of time I politely asked the woman if they were going to be much longer because I had to be somewhere. With her back to me she said, "I haven't seen them come back in here have you? So I guess they're not done getting it yet." She could have just stopped there, but instead started telling me why it's not their fault I didn't get my package at the time they said I would get it and even though someone on the phone told me I could pick it up the next day because they don't know anything about that phone call that means nothing. This entire time I'm trying to talk but she's talking over me and has a very bad attitude. I started to tell her that the person told me that maybe it would be delivered the next morning and if not I could pick it up. But she interupted me right after I said that he said maybe it would be delivered the next morning and said, "well see he said maybe so nothing was ever definite." That's when I got really mad because she kept not letting me finish and wasn't listening so I had to yell in order for her to shut up and hear me for 2 seconds. I told her he said that about the Sat morning delivery but I could definitely pick it up. That was first time she actually turned around and looked at me. Then she said, "first of all, you're going to stop yelling at me or you are going to leave, and I will call the police." I literally could not believe my ears. I was so upset that I told her I would continue waiting for them to bring me my package while sitting in my car. The whole time I was saying that she was talking and even when I turned around and was walking out the door she was still talking and had a horrible attitude the entire time. The truth is I wouldn't have had to yell at her if she would have listened to me for one second and had an ounce of decent customer service. The worst customer service I've ever experienced is by that woman that works at the Fed-ex office in York, PA. But it's not just her there that has bad customer service, the workers in the back were not trying to release me my package at first because they just didn't want to go get it, and the person I talked to on the phone the night before lied to me when he said he put a note saying urgent because it turns out there was no message at all. Horrible horrible people (especially the woman at the front desk) that work at the Fed-ex in York, PA. read more

Do not use this business there advertisement states they have printing went there on Saturday morning and the person that came to the counter was less then pleasant and by the way they do not have printing services wasted trip read more

I was in York, Pennsylvania on a family vacation and had a couple small pieces of artwork that I needed to take back home with me to Arizona. I came to this FedEx facility, looking for a sturdy box or packaging that would help me get my artwork back home without being damaged. The person behind the counter it was so nice to give me a box (didn't charge me anything!) and help me protect these prints so I could take them home with me on the airplane. Such great customer service! read more

I woke up this morning to a FedEx guy standing on my front porch holding a package for me. Once I got my dog out of the way, I went outside to receive the package. The man saw me and greeted me, and slipped one of the "sorry we missed you" slips into the mailbox while I was 2 inches away from him. Very displeased. read more

had to shipped package back.Called the 800 # and got someone who did not speak english very well.Really ticks me off when I come to this.This happen before with other companies read more