Answered the phone immediately. Answered all questions I had incredibly helpful. I needed a part…read moredelivered they picked up and dropped off for us in under two hours. Exceptional service. OM was very down to earth and compassionate about his work.

So far not a great experience. Went online and scheduled a time today for a 4pm pickup this Sat…read more and didn't receive a confirmation that a driver was assigned so I kept checking back online, still nothing, so I called the office at 3, no one answered, left a message, and no one called back. Then 4pm rolled around, nothing. Called again, got someone this time who said no drivers were available, which is totally fine, definitely short notice, but communication is key. Asked to set up another time for Monday, since the business I was looking to have my couch picked up from was closed on Sundays, but I got a confirmation email saying my driver was assigned....for Sunday. Tried calling back again to get it changed, again no answer, and just received a text from them saying it got moved to the 30th. I definitely would have preferred a call - poor communication is thamy biggest thing so far. I'll update this if rectified by awesome service on Monday! Update: wow. Had to move down to one star. Had a guy scheduled to pick up my couch at 3 pm, it's an hour later and I called the business it was to be picked up at and no one has showed yet. No answer from hired hitch, and no call back.

I think that Hired Hitch has to be one of GR hidden jewels. Neil and Keegan were courteous friendly…read moreand efficient. I love the teamwork and the careful way they moved my furniture from the couch to the lamps and all in between it was done with care. I love this company and would highly recommend them. Thanks for making life so much easier