I have yet to have a package delivered to my front door by FedEx. On one occasion, the driver/delivery person, literally threw my package out the widow into my yard, close to the sidewalk. I have a short 7/8 foot sidewalk that leads to my front door. The drive is leaving my packages at the bottom of the side walk, by the street. Is there a cohort of thieves (driver included) setting up an easy snatch and grab? It sure feels that way when it is happening every time FedEx delivers. UPS delivers to my front door. They rings the doorbell to notify me of the delivery and they put the packages to the side, behind a plant stand; out of view from the street to reduce possibility of theft. The only reason I know it is FedEx, with little to no integrity, is because of my Ring camera. I have video. If only FedEx made it simple to reach a supervisor or a manager to show the video too. But again, not customer services driven. This is so frustrating as I have had to replace items stolen due to poor deliveries. read more

The customer service woman was very helpful and even supplied tape to secure the package. Made the transaction quick and easy. No lines on a Thursday morning at 11:15. Best FedEx employee ever. Sorry I didn't get her name. read more

Time for training... Hit the conference room, get some donuts and coffee, and put together a PowerPoint presentation that includes all the various styles of doorbells. I'll write the goals for you. Once you have completed this training you will: 1. Be able to identify various styles of doorbells. 2. Will be proficient in the operation of various styles of doorbells. read more

Lady at the counter was super helpful and help me ship something to another fedex in Colorado. She also told me ways to save some money when shipping! read more

Zero stars! Unreliable and useless company. My package has been at grand junction for six lousy days! Wtf??? Is this place run by children? Yes there have been fires in the other side of Colorado and there are blizzards rn but seriously SIX FLIPPING DAYS!??!?? FEDEX is the worst company and doesn't give one cent about it's customers or reliability!!! This FedEx is so incompetent they know everyone wants to complain about it so they don't list their number. read more

STAY AWAY FROM THIS PLACE! The worst! Definitely lost a loyal customer because of 1 interaction with 1 employee. RUDE & unknowledgeable about shipping laws & rules. No empathy what so ever. The "I know it all attitude" is bad for any business. Trying to double sell shipping labels is tacky. Also, I think answering the phone on a watch mid conversation is EXTREMELY rude & unprofessional! read more

If I could give a negative star I would. After contacting customer service the dyslexic driver who delivered my package to the wrong address contacted me and had the gall to suggest I go to said wrong address and get my package myself. I politely told him no, he could go ahead and do HIS job especially since he made the error in the first place. What a joke. If I have any control over future deliveries I will most certainly steer clear of Fed Ex. read more

This is a complaint about the Fedex delivery system in Grand Junction. I had a very time sensitive purchase contract that was overnighted with a guaranteed delivery time of 10:30 am. The package did not make its GUARANTEED delivery time (then why call it that?) and they couldn't give me a new estimated delivery time. As a result a $1million deal fell through and all customer service could tell me was "sorry". read more

0 stars because is was the absolute worst customer service I have ever experienced!!!!!! Go through any other shipping company! I ordered a phone and paid for shipping and for guaranteed two (business) day shipping. I put my address in correctly and have had other items shipped via Fedex to my house before. They sent me an hour before the guarantee shipping cutoff 8pm 3/2/21, and say that my address is incorrect and cannot deliver my package. Are you kidding me!!!!!! I call and speak to a Stephen-manager- and he notified me that I cannot come pick up the package and it will be delivered by 8pm tomorrow. I work and I explained I wouldn't be home and that's why I ordered it with 2 day shipping, in which I actually ordered it Thursday. So Friday, Monday and Tuesday-3 business days! I think I was more than generous especially since I paid for shipping! Stephen was awful, absolutely awful. He should not be in customer service, I've been in customer service for more than 10 years and I not once have ever treated a customer like he treated me. I will be contacting the regional manager. UPS is so much better!!!!!!!! read more