The woman behind the counter was quite helpful and concerned about an elderly male neighbor who was…read moreinsistent about sending a pretty big money order to a location for a female to come and visit in Washington. She was compassionate yet understood that he was going to get scammed. She also understood that he was lonely and just wanted to talk, so diplomatically served others. She was a professional yet with a touch of human kindness.

I've been doing business almost weekly with this post office for over 5 years now. I have never…read moreexperienced anything but helpful friendly service. I've never heard a negative or disrespectful comment from any of them about anyone. The staff are wonderful and conduct themselves with professionalism while projecting a lighthearted demeanor! Although I don know any of them personally, I've become quite fond of them all.

Maybe they could do their job and stop being so wasteful. I guess there is a reason they lose…read morebillions of dollars a year. I was told that I could use the priority mail express envelopes if they are out of the regular priority mail envelopes, however, they put a return to sender note on it and I got it back saying I had to use the correct one. Weeeeelllll, now I am going to have to open it, throw it in the trash and use a prioirty mail envelope plus have to waste another piece of paper to print the label. All said, two envelopes used, two pieces of paper used and the mail carrier has to handle the item twice instead of once. This could have used half the supplies, effort, and time but they had to prove their point since someone is clearly a control freak with an inferiority complex at the post office. I will also be "wasting" my time to drive over there to make a personal complaint with the manager to let them know how ridiculous and wasteful they are being.

My usps delivery at my home stopped for a MONTH!! During this time, I filed a ticket with the…read morefederal site with all of the necessary details, received a ticket number and was di to my home post office. I called every number at my post office and got the "mail box full" message! Next way to address the problem was to physically go stand in line at the post office. I did that and to my shock was I for that "oh, we don't answer those numbers anymore as we do t feel we can be of any help with any matters" Please drive to this address. I drove out of town to that facility, a mail handling annex. The woman at the counter said she had no clue but would speak with my "carrier" .. please come back another day. I told her we did not have a regular carrier and our mail was delivered anytime between 10am and 6pm. I returned the next day to her not knowing anything. It was time for the supervisor to get involved. I asked for help....... Very l o n g story shortened: the supervisor determined that my mail had "accidentally" been placed on hold instead on one of my neighbors... non of my neighbors were away for a month... but, oh well. They were very sorry and work deliver my mail the next day. I find this entire experience horrible: the LOCAL POST OFFICE LACK OF ENGAGEMENT IN THEIR QUALITY is horrendous. If I could personally pay a private delivery service, I'd sign up. The lack of communication, professionalism and accountability is stunning. I would like personal f/u

demanded smart phone, not available. package delivered to wrong address? Cant reach real person…read morefor information. Call dumped by robot

Worst hours I've ever seen. No one ever answers the phone. In order to find out that my package was…read moreat this location I spend an hour on the phone with USPS.

they would not give me a return to me label as it was against the store policy. They are worried…read moresomeone would send a bomb back and they would be liable. what a crock of stuff. I was visibly frustrated by this and they refused to even have my business and refused to send my package. They said I was rude. I went to the UPS store on 12th street and they were very accommodating and helpful. They printed an return label and it would be delivered to the store and they would call me when it arrived. NO problem. The rimrock store is not very helpful.

Jenny was super helpful in getting my boxes labeled and shipped. I appreciate her!…read moreWill be back soon!

Nice helpful staff explain everything well. Very little wait time. Has adequate amt and variety of…read moresupplies

I will never use UPS again!! I have a eBay store and I paid $89.00 to ship a package with UPS, and…read morethen they want to charge me $3.45 to print one of there shipping lables. And it was right at closing so I can't go no where else and go back. Now my customer has to wait till tomorrow to have there package go out. I might just cancel that shipping label and go through FedEx because they are open later. Thanks UPS

Jesse is a rock star! Always friendly and helpful!! The owners are lucky to have her!read more

I took my Amazon returns here, and the young man at the counter was super helpful and quick…read moreHe made my extra errand quick and easy. I love it when a dreaded errand goes smoothly and fast.