I came here to send a FedEx envelope. The staff was amazing. There wasn't a line in getting in. The…read moregentleman assisting me gave me prices from overnight to 3 days. I ended using the 3 days to send.

After my initial review which was negative, I was contacted by Mark, the owner. His explanation and…read moreoffer of reimbursement renewed my faith in private ownership. What happened, happened but it has now become a learning experience and I sincerely doubt it will ever happen again. I highly recommend utilizing Key Postal in Key Biscayne for all your postal and shipping needs.

My father 86+ yrs old dropped off a package at 10am on Tuesday March 3 for delivery Next Day Air…read moreEarly residential. Cost: $140! I did not receive it the next day. I called them about it and they told me it would be going out that evening and would arrive Thursday. No apologies, and they never offered to tell me that we would be refunded for the delayed delivery. 30 days later I was able to visit my father again and he gave me the receipt (he's not good with picture taking on cell phoes, etc). So I called the store and they told me I had to request refund within 15 days. They could have told me the fist time I called them. Actually good service would have been to make sure UPS picked up the package the day it was dropped off!

Ester and Ray are super nice, always friendly, quick and professional. Super helpful with my all my…read moreshipping needs. Even when the store is busy they make shipping boxes on Key Biscayne a breeze. Santa should give them a raise for Christmas!

Diego is beyond helpful and kind. He went above and beyond to solve my shipping issue with FedEx…read more Highly recommend American Postal for all your shipping and business needs!

American Postal is a KB small business started in 1986, later purchased by Diego Betancourt in…read more1996. Located in the Square Shopping mall, it's located in back right corner. With more than 25 years in business, Diego and his wife provide excellent service, & attention to details.

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

Fast, convenient, professional. They quoted me on the…read morephone, and within an hour we were in the office (which was clean and conveniently located) getting forms notarized.

I called DOCUMENTOS in an EMERGENCY and they CANE THRU FOR ME!!! I was 4 minutes away by car, &…read moreThese guys immediately saw me AND ONLY took 3 Minutes to notarize my documents on Key Biscayne... Tip for Key Rats: DO NOT GO TO 'UPS STORE' FOR NOTARY SRVCS ON KB; the notary is never actually at the UPS store, so it's a wasted trip... THIS IS WHY/HOW I came across DOCUMENTOS, LLC.

You want to come visit and do all of your transactions on Saturdays between 12 noon and 1:30 pm…read more As George Constanza from Seinfeld would say: "Serenity Now" . Things are spaced out, there is a calm and stillness in the air, the staff is friendly and attentive. I know what I just said -- and if you feel like this could be The Twilight Zone and don't believe me go and see for yourself. We live in downtown and we will gladly make this our go to Post Office moving forward.

Always friendly, polite and cooperative even when under pressure from impatient customers. We are…read morefortunate to have this service in Key Biscayne.

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!

Hands down the BEST moving company I've ever worked with!…read more I recently moved to Florida and found Lifestyle Moving and Storage on Yelp. At first, I was skeptical because they had no reviews in Florida--but just like me, they're relocating too! And let me tell you, I'm SO glad I gave them a chance. They helped me move from a rental in Plantation into my own condo not far from there, and the experience was smooth from start to finish. I texted them a photo of my apartment furniture and VASO quickly gave me a quote. Even when my move-out date changed, they were super accommodating and responsive. On move-in day, they texted me early to confirm and arrived right on time with a truck that fit everything perfectly. Milos and Carlos were absolutely amazing--professional, fast, and extremely careful with all my belongings. They wrapped my glassware, bed, large furniture, and packed my flat screens and clothes using a special clothing rack. They even handled all the boxes I packed myself. I couldn't believe how quickly and efficiently they worked while treating all my things with care. Thanks to Lifestyle Moving and Storage, my move was easy and stress-free. I HIGHLY recommend them to anyone moving in or around Florida!

I have moved several times and I have never encountered this level of professionalism and care. I…read morewould recommend them to everyone. I have moved many times across the country, and I can confidently say that this was by far the best experience I've ever had with a moving company. From the moment they arrived, the team was prompt, professional, and incredibly hardworking. They handled everything with care and efficiency, clearly knowledgeable and well-prepared for the task. What stood out the most was how much they genuinely cared--not just about my belongings, but about making sure I felt supported throughout the entire process. It truly felt like they had my back every step of the way. Their honesty and dedication were refreshing, and it made a stressful day so much easier. If you're looking for a moving team that combines skill with heart, look no further. I highly recommend them and will be referring anyone I know who's planning a move. Thank you for going above and beyond!

Angelica is a wonderful person and it is a pleasure to see her over the years as she has helped me…read morewith various projects. She is very knowledgeable about filling out applications for fingerprinting, notary services and complicated shipping such as international or during inclement weather. She is an asset to our community and runs an honest and helpful business !

Let me start by saying I have a mailbox here. Have packages arriving weekly that i have to pick up…read moreright away or they start charging me per inch (i already pay a mailbox fee), yes you read that right INCH. Every other mailbox i have or have had gives a 30 day grace period. Additionally, they have a GIANT banner stating "We'll match any competitors price guaranteed". So I asked about purchasing a box, they said it was $5 (excessive) and I showed a competitors price which was half of theirs and they said oh no we're not going to match that our quality is better. So I said ok what makes it better? She said it's double walled, so I showed her the description of the competitor and sure enough it was the same exact box. She then said ok well we're not going to match that. Search TM Packaging (or any other packaging company) if you're in Miami if you want better prices. This store has a 100%+ markup on competitors. Ridiculous. I will be removing my mailbox after the end of the month.

Received professional and excellent service from the Ship Smart team…read more A bit of back story, I moved from Boston to Fort Lauderdale and only had a week to arrange for the pick up of my items before i left for FTL. To top it off there was an on coming snow storm, however with the time crush the Ship Smart team was accommodating and worked with me to have my items picked up before I left. Within no time my items had arrived in FTL. Both pick up and delivery teams were very helpful and professional. Will definitely recommend Ship Smart to anyone looking for move.

ShipSmart sent a team to my home to furniture items - an antique desk and bookcase and 4…read morepaintings/artwork. The packers were in my home for approximately 15 minutes. When I offered them a drink on their way out, I was told I should tip them because they are going to take care of my things. I came back with $60, $20 for each man and was asked if that was all I had and I said yes. I reported the incident to ShipSmart telling them that I was worried about my items. I was told the issue would be reported and escalated. I told ShipSmart that I was going to pay by credit card because I was worried. My desk arrived with two legs sheared off. No damage to the outside of the box. I sought repair and was told this was intentional aggressive damage. ShipSmart keeps telling me they are looking into it and will get back to me but the end of the day. I have had to call multiple times and keep getting redirected. Apparently Rosa Castillo is the only one who can help me and she said she'd get back to by end of day more than a week ago and now won't respond at all. So disappointed because there presale team was professional and responsive so they had my confidence to handle the shipment. I should have just used UShip the risk is equal and the middle man is cut out so the cost is lower.