Every. Single. Time. The first picture was today, with a clear label to avoid heat....so clearly a suburb idea to leave this package on my asphalt driveway (by my outbuilding) instead of on my porch....like reasonable delivery drivers do. I only left a 2nd star because they seem to get here on time. ​ read more

Fedex Home Delivery - Today.... - Shipping Centers Near Me - San Diego, California

I am extremely disappointed with FedEx's handling of customs fees. I ordered an item that cost approximately $60. I was never contacted by FedEx before customs clearance and was never given the opportunity to pay the customs duty myself. Instead, FedEx paid the duty on my behalf without asking me and then added an additional $15 "Disbursement Fee." When I disputed the charge, FedEx explained that because the shipper had indicated that duties and taxes were the recipient's responsibility, FedEx automatically handled the customs clearance and charged me the additional fee. That is not the main issue. I understand that I may be responsible for legitimate customs duties. My complaint is that FedEx never notified me before paying those duties on my behalf and never gave me the option to pay them directly. A simple email, text message, phone call, or payment link would have allowed me to take care of the customs charge myself and avoid the additional $15 fee. For a purchase of only around $60, an unexpected $15 service fee is significant. Had I known in advance what the total additional charges would be, I might not have made the purchase at all. Customers should be clearly informed BEFORE FedEx provides a paid customs service on their behalf. Automatically performing a service, adding a fee, and only explaining it after the customer receives the bill is not good customer service. Very disappointing experience. FedEx should provide customers with a way to pay customs duties directly before automatically adding a disbursement fee read more

Always delayed! I think fedex is the worst delivery company in the world. 3 days in NV?

I have a sign at my front door that instructs all delivery people to put my packages inside the side porch. FedEx, along with several other delivery folks must hire people that are incapable of reading because many of them will place the package right in front of the sign, it's on my front porch. It tells them to put it inside the side porch. It's either there in capable reading Are they really don't give a damn about the customer they're serving. I think it's the second choice they just don't give a fuck because if they did, they wouldn't be hiring these idiots that are delivering their packages and not doing what the customer wants. Even my address label instruct them to put it inside the side porch. But easily understandable instructions must be too hard for these dumb ass employees of FedEx. read more

Fedex Home Delivery - They cannot follow instructions - Shipping Centers Near Me - San Diego, California

9-19-26 received my delivery today and it WAS a tv. They are so bad. They really need to evaluate there drivers. Because this is ridiculous. read more

See all

Delivery driver just dropped my package in the road and in the pathway of moving vehicles. Driver could have moved it to the side of the road but instead, dropped it directly in the path of moving vehicles. Who does this? I guess FedEx does. I will not be using them for my deliveries in the future. Incompetent delivery driver. UPS next time read more

Fedex Home Delivery - Dropped package in roadway - Shipping Centers Near Me - San Diego, California

FedEx is an American Disgrace story. Once a proud example of American success and pride of the international shipping industry. Now unable to provide even the most basic services, world wide. No reliable tracking or delivery; no functional website; No customer service - this 3D world operation is a pathetic example of profit over pride. Irresponsible, incompetent & shameful. Let's help them finally go Out of Business! Boycott this loser company! read more

they are the worst! damaged packages, another time they left it in an alley next to trash cans, and this time out on a busy sidewalk for someone to steal. I have asked all my wholesale accounts not to use them when shipping to us. Oh and don't even try to call anyone. Never respond. read more

FedEx needs to be held accountable. My Costco order was "delivered" at 11:02 AM, but the driver never delivered anything. Instead, they uploaded a fake photo that doesn't show a package or even my door, just a random surface. This is blatant dishonesty, and my package was clearly stolen. FedEx needs to address their delivery drivers' integrity and stop closing out deliveries with fake photos. Completely unacceptable. read more

Fedex Home Delivery - This is the proof of delivery photo - Shipping Centers Near Me - San Diego, California

Been waiting for my package at the door. Subscribe in all notifications for package updates. received a message that they've tried to deliver and no one is available. Found the delivery attempt paper at the door. Like? Im literally at the door waiting for the package. I should have left the door open and welcome them with a banner! I am so pissed. read more

I paid for Priority Overnight shipping with Direct Signature Required. The package was delivered late, no signature was obtained, and it was left unattended at an unknown address that FedEx cannot even identify. A Direct Signature package should never be left at a doorstep--this is a basic FedEx policy. Instead, my shipment was misdelivered with zero accountability. Customer service has been slow and unhelpful, despite clear documentation showing multiple service failures. This wasn't a minor delay--it was a complete breakdown of delivery protocol. I paid for security and reliability and got neither. Extremely disappointed. Would not trust FedEx with anything important. read more

Fedex Home Delivery - Shipping Centers Near Me - San Diego, California

Did not receive package. According to driver the package was delivered Aug 20 at 12:30 pm at front door. The outside camera's contradicted that untruthfull statement. Typical business practice from drivers who drive by and realize a front chain link gate restricts their job assignment. So a cowardly drive by stating package delivered to front door. USPS who deliver by professional men deliver through gate every day with honesty and reliability read more

The absolute worst experience every time I have a package coming from them. Their package delivery estimates are a joke. They're always at least a day later than estimated, and this time it will be 6 days later than their original estimate showed. The customer service is horrendous as well. The chat bot can only answer questions that are in the FAQ. Calling and speaking to a representative is no better. They don't have any clue of the actual situation at the holding center. I had my package held over 24 hours in advance, and the next day the prompt that it was held disappeared. That was followed by it saying it will be delivered between 10am and 2 pm, which is not what I wanted. The package still didn't arrive, imagine that. When going to the pickup center to finally get an answer, there was no address change and no hold request. The phone rep said it would be ready for pickup at 12pm on Saturday, but that was a complete lie because the package hadn't even been scanned in yet. The last package I had, the box was completely bent in half and broke one of the items inside. If given the choice I will always pay extra for a quality carrier such as USPS or UPS. 0/5 for communication 0/5 for delivery 0/5 for service Going on 3 years of subpar delivery service and it just keeps getting worse read more

Horrible service, nothing ever arrives on time. They delivered 300.00 worth of dog food to the wrong address and didn't care to acknowledge that they were responsible for delivering it or refund my money lost. Just wrong!! read more

I entrusted a ceramic sculpture, expertly packed in a certified wooden crate, to FedEx--insured for its appraised value of $1,000. Despite every possible precaution, they still managed to break it. What's more astonishing is FedEx's outright refusal to acknowledge their mishandling or accept responsibility. Multiple claims--both online and by phone--have been met with bureaucratic indifference, repeated hang-ups, and a complete lack of accountability. That a corporation profits from artists while displaying such disregard for their work is both appalling and shameful. read more

Needed to sign for delivery. Did not ring the bell but left door tag. Called customer svc who said to sign the door tag and put it back out by 8AM, which I did. They also said to leave a note that says customer svc said to do this. I did that. They came again the one time I went out today. Left a note that said I had to sign in person (customer service says they should have left it). Called CS again, and we went round and round. It's just not organized. read more

Fedex is a god-awful nightmare. I placed my order via Ebay. 4 days later, Ebay seller tells me Fedex "lost my order." Seller refunds my money. Then today, out of the blue, Fedex via GOOGLE sends me "Delivery today," notice. I checked my front porch, nothing there. I went to Fedex website to see where it was delivered. The picture the driver took was some stranger's porch...NOT MINE. I have no idea where Fedex delivered it! I doubt Fedex knows either. I went to Fedex to file a claim. Only way it can be done is online. Apparently they recognize my email address, but I don't remember any password. I asked to reset it. Fedex claimed they would send it to my email address. Nothing. I get no reply. I tried twice. Trying to get a human is impossible so I went to BBB.org to file a complaint. I would give Fedex -10 , if I could. read more

FedEx continues to fail. Simplest of things can't be accomplished by the incompetent FedEx employees. First of all, we hall a longer porch with the front door being about 15 feet down one side, why is it that FedEx is the ONLY delivery that leaves every package on the steps or barely on the porch, whereas every single other company can get the packages to the front door? Secondly, FedEx delivers, they drop the boxes upside down, on their side or however they want. Literally just happened 10 minutes ago. Large box was delivered at the end of the porch with the "This Side Up" pointing to the ground, because its upside down. Complete idiots that do not care about the packages or their customers. read more

Fedex Home Delivery - Which side up? - Shipping Centers Near Me - San Diego, California

I receive *a lot* of packages from a number of couriers and FedEx is probably the most consistent. Consistently horrible. I can count on them to always lose packages, damage packages, or being significantly delayed for literally no reason. I'm currently waiting on a package that had an original delivery date one week ago. Status is now, "we'll update your delivery date when we have a clue" (or something along those lines). And, on top of it, after a package DOES manage to make it through the labyrinth of ineptitude known as the FedEx network, it will inevitably be delivered to the wrong address. Moral of the story - use UPS, or literally any other courier you have available. read more

I have never had a package arrive on time. Zero communication skills, zero customer service support. We wait all day for a package and you provide no updates! Your own interfaces give conflicting information. Basically you suck read more

this is absolutely ridiculous. I've been arguing with robots for a half hour; the virtual assistant and the 1800gofedex robot. I cannot connect to a live human at all. My package has been sitting a facility for 10 f'ing days and I cannot find out why because fedex customer service is virtually non-existent. I wish I could say, I will only use UPS from now on, but it's the same crap with them. Then the freaking robot tried to blame the shipper... the shipper did their job and shipped it, now why won't you do yours? read more

i will absolutely never use Fed ex again. my first package is still sitting in Kansas. the company sent out a new item, that is now late as well. read more

FedEx has the worst customer service ever. The A.I. answering machine is horrible. I've had several things shipped by them that show up broken. They also love leaving things behind parked vehicles so they can get ran over. I encourage all businesses to quit using them read more

Ordered frozen product to be shipped from Pa to western ny. Order arrived several days late and product was thawed out & spoiled. FedEx's customer service is worthless. Why there hasn't been and class action suits against these clowns is beyond me. read more

Fedex was supposed to deliver my package between 11 am-3 pm, it did not arrive then - i was then told by the end of the day - i called and was told around 7:30 pm - then I called back and was told around 8:00 pm - it's 8 pm now and it's still not here and Fedex now tells me to expect the package by 10pm. The driver is named Prince. Such poor service my dog has no food. After Fedex promising me that this package would be delivered today on 5/2 - Chewy says that Fedex changed the notation on the tracking to read: "Customer Not Available or Business Closed Recommended action: Delivery will be re-attempted the next business day." They updated this around 7 minutes ago from 9:18 pm. This is dishonest because I've been here several hours waiting for the package. My dog does not have anything to eat as a result. Fedex lied and said customer not available - which is a lie because no signature was required. They simply claimed they would deliver by the end of the business day. It looks like they pushed it to the end of the business day - all of this after an agent said he was 100% sure it would be delivered by today -now they've pushed it to the end of 5/4/2026. Awful service. Update: I called today on 5/3/2026 to complain - and the agent was rude and told me for the first time that the slated 5/2/2026 delivery was a courtesy (a delivery which did not happen)-that this item was really supposed to be delivered Tuesday next week- and I recall him denying on the phone that his company said that a delivery was attempted and that no one was home. I called back - and spoke to another agent - and he admitted that some drivers claim to attempt deliveries and claim that the customer is not available - because they get paid for what I recall him to say are seemingly multiple delivery attempts - he admitted what was happening to me was improper- he told me that the food would be delivered tommorrow morning and a supervisor would call me. Nonetheless, I got another notification tonight from Fedex claiming that customer not available or business closed - when I the customer was available. See attached photo read more

Fedex Home Delivery - Shipping Centers Near Me - San Diego, California

See all

Horrible service, will never elect to use FederalExpress. 2 weeks and counting g on my package delivery. Customer service says only the sender can inquire. 1 hour wait on the phone to reach the sender. FedEx updated to scan in the same location it was 5 days ago. So, aparrently, they have to be asked to continue moving package forward. Why are they in this business if they are not moving mail timely? read more

Package sitting in one location for three days ~ CHECK Package taking a scenic tour of MN for 2 days ~ CHECK Package moving in wrong direction ~ CHECK Package moving in correct direction then stopped ~ CHECK Package missing ~ CHECK How. The. F**k. Is. Fedex. Still. In. Business? read more

They said first my address was undeliverable when I purchased from Amazon. I had two addresses because my mailing is different from my physical and BOTH addresses were on the order clearly stated. I called Amazon and they told FedEx my physical address. FedEx claimed they understood and changed the address on shipping. 2 weeks later I called FedEx and Amazon again because my package hadn't arrived yet and the lady said my address was wrong. Turns out the FedEx customer service guy the first time wasted my time and didn't do a thing about the change of address. I did get my money back from Amazon but if these guys can't understand simple instructions they can't handle packages period. read more

What a joke FedEx is. Oh you got free shipping? Website said 2-3 days? Haha you little rascal, here at FedEx we will give you the great deal of 5-6days just because we love ya Why and how is this company around anymore? read more

Twice Fed Ex has left a food delivery package on my dad's neighbor's porch instead of his porch--two weeks in a row, two different deliveries. There are literally two houses on his road. They can't seem to get the right house with two houses on the road. He's elderly and can't physically go get the large box of food. I had to find someone to go get it the first time because I work out of town, and the second time the neighbor took it over to him luckily. It set out in the heat for hour both times. It's very frustrating. His address is clearly marked on his porch. You can do better, Fed Ex. I am honestly surprised other people order so much online when the post office and fed ex can't seem to ever deliver to the right house. read more

Worst carrier ever. Package sitting in drop off location for 3 days and still hasn't moved. Item is perishable. Called FedEx sent to 3 different representatives, then was disconnected. Terrible company and representatives. read more

Today 95/25 around 2:30 pm I saw a delivery women put the tags outside the door of the entrance, she's didn't even go inside the apt to fine the apt, I told her you can't put the tags outside the entrance door like that, she's said why not? She needs to do her right job can't be lazy like that. How the owner of the package they know the tag is outside the entrance door not in front customers door??? read more

Fedex Home Delivery - I just saw delivery women put the tags outside the entrance door, she's didn't go inside the apt to find... - Shipping Centers Near Me - San Diego, California

See all

Received partial delivery. Blocked my wife in for extended periods. Delivered package to the ROAD. (driveway is aprx 100 yrds) Fairly flat level plowed driveway) They do not place packages on your covered porch. read more

Fedex Home Delivery - Roadside Delivery - Shipping Centers Near Me - San Diego, California

The incompetent driver lied about attempted deliveries. I called to complain and they don't care. I was told to contact the shipper. I am frustrated about losing a deal that I purchased with a gift card that cannot be reloaded. Their lack of concern for this inconvenience is making this ordeal more complicated and upsetting. The audacity of the driver lying and getting away with it is infuriating. The fact that the company (fed ex) has a nasty attitude about it is even worse. The shipper is trying to reach out to fed ex but they aren't responding. I despise dealing with incompetent people, do your job or find something you can do that doesn't impact others! read more

Package arrived in a box that was both torn and torn open. I would like to think that they would not accept a package in this condition so therefore the damage came from Fedex handling of the package. When I called them they took no responsibility and all they said was call the company where I purchased the goods. I had to take time out of my day and drive to a UPS store to return the package that Fedex damaged. read more

ETA delivery went from 10-2pm, to 2:50pm, then to still at warehouse. 2 "escalated" call back requests still ignored. Its a 20lb bike, how can you lose it?????? read more

App useless frozen... delivery time is inaccurate and not in real time.... said same thing for a couple of days.

Horrible company untrained customer service Untrained drivers, with no disregard or respect for the items they are delivering ( that can priceless) they dumped in a very unsecured area, when the package get lost ( 3 in one months ) They refused to put the manager on the phone saying it sent " economic ground and there's no a manager for that type of package" seriously the told me that. Zero accountability that's why they will continue dumping your package anywhere who cares! Nothing will happen to them--disgusting company. read more

Regularly deliver my packages to my neighbors, then no support when they do. Shipping something to my house shouldn't be a trip around the neighborhood. I get mistakes happen, but this is becoming regular. read more

I was supposed to get wine delivered. Claimed they attempted delivery 5 times and they did not. Winery switched carrier to UPS and I got it the next day. On another occasion they left a heavy package out in the pouring rain. Staff is lazy and careless. read more