So helpful, this young lady was able to go right to the barcode I needed for a return, on my phone,…read moresince I forgot the slip at home!! In and out so fast!!!

For the first time ever this location charged me a fee ($10) to pick up a package there (alcohol…read morethat requires a signature). The clerk was not at all friendly nor did she adequately explain how that changed from previous experiences. I'll go elsewhere for my shipping needs.

I've been using them for several years and I love the convenience of just dropping stuff off and…read moresaying "ship it".

If you require a receipt with a FedEx tracking number, this is not the place. You will walk away…read morewithout proof the package was dropped off at this location. Four hours after dropping off, still not showing in FedEx Tracking. Would not recommend.

The West Mifflin Post Office (5001 Homeville Rd) generally operates from 10:00 AM to 4:00 PM on…read moreweekdays, with a lunch closure typically between 12:45 PM and 2:15 PM WHAT ONLY 1.5 hours for lunch? How does this poor Postal worker get anything done with such a short break? I can tell you how as I sat in the parking lot at 2:13 waiting for the door to open at 2:15 again walked in. I was the first customer there had some cards that I was sending out for Easter. They were a little heavier, so I was concerned that they may need a little bit extra postage on them so I asked the employee if he could tell me if they were OK and certainly the first couple he just grabbed them from the box that he has sitting next to him and shook them a little bit and went. Yeah, these are fine and I added some other others that needed stamps after I purchased them and I asked him to check these also he says " I don't have time for that"was only nine additional cards and he said" I'm starting to get a line" maybe two more people behind me constitutes a line but satisfying a customer is certainly a bigger deal for US government employee so I'm just saddened by the fact that he felt that he didn't have enough time after his little lunch break and he was probably worn out from you maybe lunch I was his first customer at 2:15 and he couldn't find the time to finish up my purchase so sad! He also recommend recommended that I find a post office that had more than one employee so he didn't have to strain himself doing this. Very unbelievable task of checking the weight of a card.!

I went there yesterday because I needed to mail something to my grandmother that was very important…read moreto her. There was an older male employee who was extremely rude to me. I understand that I showed up a couple of minutes before closing, but I didn't realize that until he mentioned it. I even asked him if he had time to help me, and if not, I would have gladly come back the next day. Instead, he snatched the box out of my hand and was very passive-aggressive. A lady walked in right after me, and he was rude to her as well--she only needed stamps. After she left, he made a smart comment to me, saying I was going to be the reason more people would come in, even though no one else came in besides that one lady. After I finished writing everything he needed, he took the box and the marker out of my hand and slammed the marker into the cup on the counter. I completely understand that people have bad days, but there's no reason to be aggressive or treat customers that way. Hopefully next time he chooses to be a bit kinder.

Service is crap. Closes several minutes early because they have to load a truck and only receive 15…read moreminutes to do so, which really sucks when you work and rush to get there to have a gate shut in your face well before closing time.

Certified mailing on Tue 3/12/2024 about 10 minutes before close. Rude female worker showed up 5…read moreminutes after me and another customer waited / had to ring the bell. Told me i would have to come back the next day, handed me the cards to fill out, and provided no explaination on how it works. Rushed other 3 customers through, then told the last one to use the self-serve kiosk, and lowered the door with 2 minutes left until close. Terrible service! Me and the last customer received a tip to go to Mail & Copy Plus, which provided us both excellent service. Do yourself a favor, take your special mailings / packages anywhere but the Murrysville Post Office!

Just wish that they have more than one person working at the front... This particular customer, who…read morewas in front of us, was hogging up the line, having a delightful conversation with the only person at the front desk. I also wish that they have an automated machine that allows customers to purchase stamps, ship their packages, etc. Having this machine would help to reduce the line at the front and speedy the process much quicker.

I am glad that I never wrote a review for this place when I was younger. It would definitely have…read morea different tone to it. I always viewed this as a congested mess with the location that it is in. I showed up for a single stamp recently. I was fearing for the worst and having to wait in a long line of college kids for a single, solitary stamp. But I walked in and right up to the counter and out the door in under five minutes. Then it hit me, hardly anyone uses the post office anymore. Unless it is dire to send a letter, no one really steps foot in here. Case in point. The only other people in here were of the older persuasion. Not a bad thing, but you can tell the times are changing.

This place is EXCELLENT. Aaron and his team are master packers -- I had a delicate, expensive item…read moreto ship and was seriously unsure whether we could ship it without it being ruined en route. It was a silk floral arrangement that needed to be contained in a box without the flowers on top being crushed, or the vase on bottom getting broken. Aaron did some serious magic....it involved gluing one box into another box, putting padding in between the two ... securing the vase to the bottom, and creating an inviolable chamber on top for the flowers to breathe in...making sure that if the box was thrown around in transit, everything would be safe. And it was. Truly amazing. They are also very nice to deal with. I really prefer going to this small, personal, thoughtful place where they take the time to problem solve, where they are sensitive to costs, and where they execute extremely well.

Convenient and efficient help. I've used their notary services a few times and it's always so easy…read more I intend to use them the next time I have a shipping need. Soooo much better and more convenient than the PO or the UPS store. I recommend!

Building lacks actual numbers on the outside. I've had packages lost because there are no numbers…read moreon the outside of the building. Who should I ask about this?

Driving past this post office for the first time, I wasn't sure if it was even open. Although there…read moreis an Americana flag waving from the pole, the windows are all barred and the place looks abandoned. Fortunately, I found a parking spot (not an easy feat, btw) and ventured inside. I was mailing a cat carrier to a friend who had leant it to me and I had created my own box for it. Not the best create-a-box job ever, and I was worried that it would be rejected. Never Fear! As others have noted, this is the best Postmaster in the world! He laughed and said "Homemade box?" Uh oh, I thought to my self and answered "Yes" to his question. " I love homemade boxes" he said! Whew! We had a good laugh together, and my friend's cat carrier is on it's way to Wisconsin! Hurray. This is where I will always come for my Postal needs!