This funeral home is the example of professionalism, dignity, and reverence. The consultation…read morebefore the funeral is very helpful and informative. Keith has been a key factor into why my family chooses this funeral home over and over again when we have an unfortunate passing in our family. He continues to give his undivided attention and care when it comes to taking care of families in such a difficult time. Definitely would recommended considering this business in case of a passing in your family.

During this difficult and unexpected loss Shayla was comforting and ensured to always provide us…read morewith as much sincerity, knowledge, and time. Shayla, throughout the entire process, provided us with guidance and love. If it wasn't for Shayla and her team, I don't think we would have gotten through this. Keith stepped in for Shayla, as she could not be there the day of the funeral services, Keith, was hands down a great substitute, and ensured we knew everything that was happening. He was patient with us during our time of grieving. The Anderson-Clayton-Gonzalez group on Military are such compassionate people and I can't thank them enough. Thank you so much for all the work, guidance, support and love you provided to my family and I.

Recently my mother passed away at Dallas Regional Hospital. Despite telling the hospital that she…read moreshould be transported to New Hope, they sent her to a different funeral home. Michael at New Hope wasted no time in retrieving her to ease our mind. Mom loved to travel so, of course, she had one last adventure. Pam took over in the planning of the Celebration of Life and visitation and oversaw every detail with precision. Even when we wanted Elvis (cardboard stand up) to be by her side, Pam helped to accommodate all of our strange requests. Angie helped at the funeral. She gives the best hugs. I did not hesitate to call on either of these ladies who were front and center and anticipated all our needs for a peaceful transition. Let's not forget Carol, the lady that runs the place. She is a character and a truly compassionate soul. I felt as if I had made new friends. I would love to just hang out with all these ladies, they made me feel so comfortable despite the circumstances. I highly recommend New Hope Funeral Home if you are in need of their services.

Caring and very professional done process! They honestly do…read morethings one a 1st class rate and standard!

They handled my grandmother in August of 2023 with a very dramatic family dynamic…read more Price wise they were very fair, upfront, and reasonably priced. As far as customer service, I can not recommend Complete Care Cremation in Mesquite enough. Terry, I assume the owner, it's the only person I've spoken with in the office, has been Grace personified. I know that this is likely a situation that she's handled before, but good gracious, this has been a drawn out mess! She was even willing to drive to my mother if necessary assuming we could pin her location down to obtain consent for cremation. Also, the person (not sure the role title, and I'll remember his name at some point) who came to pick my grandmother up was so kind. He handled her with so much care, much like she was his own loved one. Despite the general stress of the death of a loved one, and the extra stress of our situation, this facility has been amazing.

Terry was the best ! I checked the Big Guys and the prices was way out of my budget. And I found…read moreComplete Care Cremation on line and they had a break down of their prices, which the others didn't. And the Big Guys didn't even call me back or really want to talk to me. Price was in my budget, and they treated me with respect and compassion. I would recommend this company to everyone.

Outstanding service and communication from start to finish! Tom made a difficult time very easy…read more Mom wanted to be in with Dads remains at DFW National Cemetery and we were not sure how to navigate this request. I mentioned this to Tom and he handled it with no issues. We are grateful for Tom and the rest of the staff at Rest Haven that we came in contact with.

Summer Pierce barged into a burial ceremony and stared to yell at my family while we were grieving…read morea death of a family member

These people truly are angels. They provide service with compassion, flexibility and with a smile…read more My father passed away and we struggled with funeral costs as he did not have life insurance. JeMese and Kelvin went above and beyond to help us pull together something with dignity that honored my father and our budget. You won't find a more blessed place. Thank you JeMese & Kelvin!

Kelvin and JaMese are the best!! Preparing to say goodbye to a loved one is always very hard…read more Kelvin and JaMese Chamberlain know how to ease the load and make sure everything is perfect. They have a very welcoming and comfortable facility and they approach the experience with very caring spirits. My family and I were very pleased with our experience as we said goodbye to my dad just over a month ago. If you are in need of similar services, there is no better place.

Samantha was so helpful and caring while helping my elderly parents with the passing of my brother…read moreMark. Everything about this funeral home was professional and efficient. She communicated with my parents at every step of the way, I would recommend Samantha and Angels Wings to take care of your loved ones. God bless you!

From the owner: Reliable & Dependable Mortuary Services. Proudly Serving Funeral Homes in the Dallas Ft. Worth…read moreMetroplex and Surrounding Areas. DFW Mortuary was founded on the core principles of integrity, value and superior service. With numerous years of experience in both the mortuary and funeral home atmospheres, we understand the value of quality and service that our customers expect. We strive to meet the expectations of our clients and the communities they serve by understanding that we become an extension of our customers when called to action. DFW Mortuary is dedicated to providing excellent service, quality work, and offer the same compassion that our clients come to expect.

The hardest thing in my life to accept is loosing my father in early January of 2022! I still wish…read moreit was a bad dream to the strongest degree and that I could still see and talk to him like before! That being said, it does bring comfort that he was buried at the same cemetery as his parents and I do feel the upkeep and security at Sacred Heart is handled well with our personal experience so far. What comment/review I did see, I believe on the main website, that came as a disrespect to that particular situation seems to have been answered by the staff in charge. It put my mind at peace to see that action would be put in place. They have a mass every first Saturday of the month. The parking does need some attention because it gets pretty packed and its very limited. Many of us just parked along side the curb where the path continues throughout the cemetery site. I went a few months ago to Saturday mass and this did help me to continue to grieve and know that their are others in the same situation. Within the chapel area there are bathrooms as well as privacy for those that were cremated.

This is one of the best upkept cemetaries. It's always clean when I come visit and that's very…read moreoften. Once every few months. There's tons of spots left to buy. Kind of far for Dallas because it's in Rowlett.