1. Dfw Mortuary Service

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Mesquite, TX

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Dfw Mortuary Service

3.0 (2 reviews)
Open • Open 24 hours

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1 month ago

We hired Angel Wings and they delivered a body to the wrong facility. They are very unreliable and dishonest.

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3 years ago

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Grove Hill Funeral Home - My dad on the day of my niece and nephews' First Communion ceremony.

Grove Hill Funeral Home

(21 reviews)

I unfortunately was placed in the position to have to do business with this company with the sudden…read moreunexpected passing of my husband earlier this month. I was referred to Chanda Gonzalez in their office from Ted Dickey (where we had my husband services) as one of his final requests was to be buried where his sister was laid to rest, and she worked with my and my family in deciding on a location to bury my husband at. She was VERY patient and took quite a long time showing us different locations available on the grounds and going over the different pricing structures even understanding that I wanted to check out another location closer to home before making this big decision, ultimately deciding on this location. (I never realized how much was involved with the burial of a person) and she went over EVERYTHING!!! It was a very difficult decision for me to make and she was very mindful of mine and my sons loss. I am still working with them on the headstone stuff but overall would recommend them for burial (I did the services at another location - closer to home). She even helped me make plans for me so my sons don't have a lot to deal with when something happens to me..... The cemetery grounds are really kept up from what I have seen and though I was concerned about the area it is in, I just don't recommend leaving anything of value in your car when you visit. Would definitely recommend them in the event that you require their services.

I'm not gonna get on here and bash this cemetery But it seem just in last few years that someone is…read moretaking my sons stuff off his gravestone. I had a plaque made with my son's picture on it that was made of cast iron That stuck in the ground that was stolen. I say stolen because I was told that the grounds people don't take stuff off of the grave stone. I understand that they do need to cut the grass and weed eat And that some stuff may be in the way and get tore up or whatever but just in the last few months almost everything that I put on my sons grave has been stolen or taken off . My son was buried here 32 years ago. The last few years i have placed stuff around his grave stone or on it is gone. It's sad that I can't even leave stuff on my sons grave because other people thinks it's ok to just take it becuase they thinks it's ok. If it is the grounds people then they need to take all the stuff from all the baby's grave stones out there and not just mine. Idk what's going on but I want answers. What would someone need a plaque with someone else's baby picture on it for just to maybe get 10 dollars for it. The last time I went to see my son the grass was mowed and some of my sons stuff was gone but left a couple of things. I looked around at the other graves and their stuff was still there with grass growed up around it . So why mess with mine and not the others ?

Williams Funeral Directors - Modesta Rodríguez Rios

Williams Funeral Directors

(9 reviews)

I know that death is a bad experience for everyone involved and I would think people's emotions and…read moresensitivity would run high when trying to plan funeral services, but I am surprised at some of the other reviews. These people nothing but polite, as well as empathetic. Everyone I spoke to at Williams displayed the perfect amount of compassion, while maintaining professionalism. Given the situation, I wouldn't say it was a pleasurable experience, but all of the staff went out of their way to make the experience as painless and seamless as could be.

My family and I have used Williams Funeral Directors twice before, but after this most recent…read moreexperience, we will not be returning. The level of communication, professionalism, and care we received during one of the most difficult times of our lives was deeply disappointing. My loved one passed away on October 2nd, and his cremation did not take place until November 6th with little to no communication from the funeral home in between. It started the night he passed. Their partners took hours to arrive at the house, even though law enforcement had already informed them of his condition and approximate weight. They arrived completely unprepared, and a family member had to help them place his body onto the gurney. It was traumatic and unacceptable. The next day, October 3rd, we arrived on time for our scheduled appointment but were placed in Raul's office while he took a lengthy phone call. He later explained that he had been "looking for a casket large enough," despite not yet knowing our wishes and we did not need a casket at all. Throughout our meeting, he repeatedly joked and attempted to be overly friendly, which felt inappropriate given the situation. One of our requests was to view our loved one one last time, and Raul assured us it could be arranged for the following day. Instead, I received a call the next morning stating that viewing would not be possible "because of his size" and the need to involve a third party, which would result in additional fees. Only after several hours and my firm insistence were they suddenly able to make it happen the same day. Before the services (held eight days after his passing), I confirmed with Raul that a priest and someone to lead the rosary had been arranged. He later informed me that "Maria" from the church could lead the rosary and that I would need to pay her $100 because it "wasn't in the agreement." I reluctantly agreed. It was only afterward that I learned Maria is actually a salesperson for the funeral home. After the services, I asked Raul whether everything had been received from the doctor for the cremation. He said yes and that they were only waiting for the state's approval. Weeks passed with no updates. When I reached out on October 28th, he hurriedly told me they were still waiting on the county medical examiner and claimed he couldn't email me details because he was "out of town." Once again, only after repeated insistence on my part did things suddenly move, and we received the cremation certificate on October 30th. This entire process was far more stressful, confusing, and prolonged than it ever should have been. Losing a loved one is already devastating; families should not have to chase down information, argue for basic services, or experience avoidable delays and miscommunications. We are extremely disappointed in how this was handled and can no longer recommend Williams Funeral Directors based on this experience.

Dfw Mortuary Service - mortuaryservices - Updated October 2026

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