I had the pleasure of meeting Jeffrey today as my car needed a fuel cleaner, he took me to where I…read moreneeded to go and gave his expertise on what to choose as I had no idea what to get. Jeffrey is not only an asset to your store but super kind and knowledgeable!!!! Thanks man!!!

Great experience, came in for a key fob battery and the gentleman that helped me went above and…read morebeyond. Changed out the battery for me and everything. Definitely coming back!

I bought a battery with 1 yr warranty. Battery died in the 10th month. I took it back and he…read moreexchanged it, right there and then. No charge Excellent customer service

They are the only one open in the morning of Thanksgiving day. We got the replacement of the…read morebattery immediately. Good service.

Pricing was really good for battery change on my gshock to other competitors around the area.read more

The individual working the counter was incredibly rude, clearly didn't want to help or engage in…read morenormal conversation to help or offer suggestions. He seemed to be cool with the gentleman he helped before us. Also, no greeting of "hi/welcome in/be with you in a minute. We had wait for other person to leave and ask for help. We were obviously bothering him and I will never return to this place. I asked if I could return the product if it didn't work and he said, "Only if package is unopened (scoffed), I can't sell an opened package". Backstory: Light bulb needed is for a very old piece of furniture and we had been hunting for replacements for the longest time and another store recommended this place. Per the website it does not say "product must unopened" for a return. Maybe update that.

I was almost shocked and in disbelief if this place went out of business. After walking around the…read morebooths looking for the business, and finally finding this battery place brought a sense of relief. Seriously! Haha. Yes, I've been coming here for all my watches, gate and garage remotes, and my car alarm remotes for years. I come here for its convenience from home, and their fair pricing. A small flat round battery for a watch typically costs $5.00, so not a big deal given the fact that I could come in and out in five minutes if nobody was there. I love it! The owner is an older Chinese guy who's also pretty nice. It takes him 30 seconds to change my battery, verses it might take me an hour... Because I'm all thumbs. The batteries typically lasts for a year if used regularly. Not bad for five bucks. The only hard thing is finding parking on weekends. It's located inside a huge Chinese Supermarket. So I avoid this place on weekends, and will only go during the week. Yes, happy he's still around, and it's go to funky battery place!

This business is located inside the SG Superstore. I had been wanting to buy a plastic skin for my…read moreblackberry and didn't want to spend an arm and a leg getting it from the regular mobile carriers. When I saw this place I asked the guy if he had one for my particular BB. I couldn't believe the service he gave me. It was awesome. So I first asked him (in Cantonese) if he had a skin for my BB, he responded in Mandarin and asked me to go to the other side where they were located. When he asked me what color I wanted and I said black, he said "girls should use something with color. Your blackberry is a very mannish phone and it's already black, get something with color to spice it up". Since I didn't really see any color that I fancied, I kept reverting to the black. I could tell he seriously did NOT want to sell me the black. He then proceeded to bring every single color out and put them on my BB for me to see. His first suggestion was red, but since red isn't a color I ordinarily like, I passed on it. After several colors, from blue, orange, pearl, yellow, purple, green, I finally said "okay, let's try the red". Surprisingly, I liked the red (and the black) the best. I decided to get both the red and black and he seemed very pleased with my red selection. I didn't have the heart to tell him that personality-wise I'm more mannish than girlish, but I was so overwhelmed by such great service (and in SGV of all places) I felt I just HAD to give him 5 stars!!!

My Samsung S21 suddenly stopped working and I did a walk in at opening to try and get my issue…read moreresolved. Unexpectedly ended up having to wait several hours due to: 1) main technician wasn't scheduled until later in the day 2) they had to order parts and pick it up from another location. After several hours of waiting (almost 8 hours) they couldn't figure out what was wrong with my phone and suggested to just purchase a new phone. The entire process was stressful and it was a big inconvenience of having to wait for different factors to come together, but the associates were very kind, and friendly throughout the entire process and didn't end up charging me for my time.

This store has a dedicated owner who can order all the batteries you need esp special orders like…read morealarm batteries which is not readily available at other stores. Give them a call and Jason is very helpful.

Even though I returned my battery (my fault for taking inaccurate dimensions) the owner was really…read morecool about and also just a really cool guy. We got to talking about Chicago vs Cali and pretty much aligned. He's very easy to get along with and I'll definitely be going back when my other vehicles need replacement batteries.

I placed an online order for a replacement Internet backup battery. The buying process was simple…read moreand my battery was in stock. I accidentally drove to the OTHER Santa Ana location but was able to get to the right one, this one in Friday traffic right before closing. Like, ten minutes before closing. The associate who greeted me, whose name I didn't get, was polite, helpful and quick. He got my receipt printed, some coupons placed in my hand and a battery in my arm in short time and I was on my way back into the traffic to go home. While the battery ended up not being the issue with our Internet (boo) my experience here was great (yay) and I plan on brining a dead car battery to them if it doesn't charge up correctly in the future.

All employees helpful and supportive and takes the extra time to locate parts to your convenience…read moreappreciate it.

These guys are the worst! I bought a faulty battery there…read more Brought it back, had it tested, it was bad. One guy says sure we'll swap it out. Another "Boss" said nope, "no dice!" Didn't have the phone number. That said, it was an O'Reilly battery; On the battery in Big Lights!! Lol! These guys are hacks and don't deserve your business! Stay informed out there eh.