I brought my laptop to Mark with a broken hinge. He repaired the hinge very well after two weeks,…read morebut it wouldn't charge anymore. When I asked if he could fix it the charging port, he kept sending texts about how it couldn't have been his fault. Very unprofessional. I will never allow him to work on anything I own again. Also, he charged me $21 for one screw. Seriously?

Completely satisfied! Mark is knowledgeable, his price is reasonable and he quickly replaced the…read moreport charger on my macbook.

I was so happy to find someone competent to repair a marine anchor/thruster remote that was damaged…read moreby water (or battery being left in too long). He explained what would happen and quoted a great price. He warned me he couldnt guarantee it before he started (as I couldnt bring the boat in). I made the decision for him to solder the unit. I checked it out and for 20$ I have a working unit. Thank you

Extremely unprofessional and a scam artist. We had an lcd monitor that had a cracked screen. When…read morecalling, the staff member sounded like she may not have known what planet she was on. She just said she wasn't sure what they could do, or how much it would cost to fix it. I had a colleague bring in the monitor. She charged him $48 as a "deposit". He was told that it would go toward the price of the repair however; was NOT told that it was non-refundable, which by the way, it is. When I asked the gentleman about it the next day, his response was "I don't work for free". I guess good business practice just simply doesn't exist with this scam artist. As a business owner, if someone is unhappy with my services, I make sure they are happy. Even if I lose money in the process. The only way I'm going to establish business, is if I have the rapport with people to do so. If I have a repuation for being a rip off, I'm not going to be open for very long. I'm simply trying to save other people money here. This company wants ONLY your money, and not your business. He does NOT care about customers. He is in business for the wrong reason. In the end, he wanted to charge us $440 to repair a monitor that costs $156 new on Amazon. PLEASE, do yourself a favor and stay FAR away from this business.

Jeff at Future Electronics came highly recommended from kossels. I called an hour before close and…read moregot my TV in. He looked at it right away and gave me an update. First thing Monday morning, I received a phone call with a breakdown of what the issue was and if he could order the part and what the price would be. Due to the price of the component which was reasonable I weighed my options and opted not to have it repaired. I came in and paid the Diagnostics and he disposed of my TV at no charge. I am more than satisfied with my interaction with this business and the gentleman. He treated me like a valued customer even though it was my first time. Even with coming in so close to closing time I felt like I was a priority and received immediate attention. Very professional and pleasant the whole time. Great business. I will be coming back.

I brought in 3 brand new circuit boards that each needed 1 brand new chip soldered on (for a…read moreprototype). He took one look at the chips and turned me away because they are smaller chips. It's disappointing that he can't do small stuff; especially given that the chip in question is downright huge by the standards of phones and such; but I'm giving 4 stars anyway because he didn't attempt to do something he couldn't, destroying my parts in the process. I still have my parts and can send them to someone that specializes in the small stuff, and that's actually one of the better results I've had with local soldering shops. I wouldn't bring him anything too intricate, but he would be my first stop for something easy like a TV.

Do not go here. I brought two iPods in; I wanted the hold switch from one, put into the other. They…read moreconsistently got confused about which iPod I wanted fixed (even though they were different colors and one was a 120GB and the other a 30GB.) They once called me and asked me to hold without even saying who was calling, then asked about which one I wanted fixed again. I finally called them back and asked if they had switched it; they said yes and they were just going to charge it and test it, then they would call me back. I didn't believe them, so I drove out there. When I arrived they still had not tested it. They plugged it in and said that the battery was bad, even though they themselves checked it when I brought it in. They said they could swap the batteries also; I told them the other battery was bad, which I previously told told them when I brought it in. Then they said they would have to put a new one in. At this point I asked to have my iPods back. I asked again if they had switched the hold switches, to which he replied, yes. I then offered to pay for any labor, but he said, no need. I got home and found out that the battery cable was unplugged! That's why it wouldn't charge. And also that the hold switches had not been switched.... I just tried calling them to inform them of their mistakes and clear up anything, but this time they did not answer my call, and I know they are open. I did leave a message, so I will update if they call back, clear things up, or apologize for this ordeal. Again, do not trust any of your electronics at this store. Very unprofessional. This review is for the Appleton location. UPDATE: I did talk with someone from another store and verified that the part was not changed. Then later Electronics Etc from Appleton called me back and said that the guy who was supposed to change the part, did not in fact do it, and that they thought he did. Respect for them calling me back and trying to make good--that gives them some positive points. I did see some people on facebook give them good reviews. I told them I just wanted them to know what happened and that their customers should not be treated that way. They asked if they could do anything, but I declined. I will not be bringing the iPods back there. More honest communication is needed; I would not have minded waiting longer for them to fix it, but what happened was too much.

I would give this business zero stars if I could. We have had a terribly experience. We brought our…read moreiPad in to have the screen replaced. Two days later I went to pick it up, and they sent me out the door with someone else's device! They had no idea where mine is and *think* it went home with another customer. They did not apologize or even seem to care about our personal information/data being compromised. And if they ever find my device, they still want to charge me for the repair. Terrible customer service & terrible all around experience. Steer clear!

Update: As promised, editing my review from one star to two, to say that someone named 'Kegan',…read morefixed the following issue, by giving us back our $60, here was the original review: "Calling these guys again today to see if they make this right. I paid $60 for a diagnostic that didn't result in my daughter's desktop working again. Had to take it back and they said the CPU needed replaced and that it would be $150. We asked if they'd take the $60 off of that and they said "yes", I wasn't there when she picked it up and they didn't take the $60 off. Calling them to get the $60, they claim that the CPU and install was actually $250 and they took $100 off. BS. That processor is $90 retail, and they say their install is about $60. I hate people getting taken advantage of. They need to do what's right or I'm turning them into the BBB. They take care of us, I'll come back and revise my review. Dealt with both 'Kyle', and 'Michael'." In summary, I won't go back, but I appreciate that they did the right thing. Eventually.

I brought my computer in to this facility to be checked and was told my computer would be finished…read morein 1-3 business days. It took two weeks for them to perform the basic diagnostic. I called 3 times to check in and ask for an update within this time frame, and each time I was given an excuse (i.e,. we don't have the proper tools to run the diagnostic, we are short staffed, we are slammed) as to why they've neglected my services, but they kept telling me "You will get a call from us by the end of the day," to which I never did. On one call, the boy told me that it was a motherboard issue and they didn't have the materials to run the diagnostic for it. Finally, I called one last time to check in and a nice guy spoke with me and was very honest in saying that there should not be any excuse for this to not be done, and he was kind enough to put it in the front of the queue (which made me wonder where my computer was in the queue, or if it was even in the queue) and it was a very simple fix (not a motherboard issue, as I was originally told). Cherry on top of it all, I was told since they had me waiting for so long, they would waive the diagnostic fee. This was not the case when I came to pick it up, I was charged full price for the diagnostic after being fed a line of excuses for the last two weeks about my computer. Will most definitely NOT be returning, and WILL be sharing my experience with UBreakIFix to anyone who seeks electronic assistance. Note: If you provide a 1-3 day timeframe, ADHERE TO IT. A 1-3 day timeframe turned to almost 14 days, be transparent.

4pm appointment Thursday April 2nd. They call Tuesday the 31st of March to confirm the appointment…read more Show up day of appointment and they are closed, no one in the place. Other people showing up confused. They send me an email "oops you missed your appointment." No, your idiot staff wasn't working the hours posted on your own door. Nobody reaches out saying they would be closed, door says you're open until 7pm. Idiots.

The staff there are absolutely AWESOME! They are THE definition of PROFESSIONAL! They did EXACTLY…read morewhat I asked them to do, which was help me put my tablet into a case, which took them LESS than 3 minutes! I HIGHLY recommend coming here for service that DOESN'T suck, like Best Buy!

Very clear on what was going on and what needed to be repaired. Definitely recommend if needed…read moreelectronic repairs. 10/10. PS5 HDMI port repair. Very friendly customer service as well.

Gavin is friendly & very knowledgeable. He upgraded my little TJ Maxx blu tooth speaker battery so…read morethat it can play music for up to 8 hours on a full charge. I would highly recommend his services to anyone in need of tech upgrades & support.

The owner truly cares about customers, and help me through a difficult service situation with my…read morei-phone, which resulted in the purchase of used i-phone based on his recommendations by evaluating my needs. I truly appreciate quality of work, value, and honesty in dealing with individuals like myself. He made sure I understood how the new phone operated by actually taking the time to show me the new features and how they work. If you need repairs or the purchase of quality used i-phones this is definitely the place to go.

From the owner: Mobile Tech Repair is your trusted source for fast, affordable electronics repair in Appleton, WI…read more We specialize in phone, tablet, laptop, and gaming system repairs, offering same-day service on most devices. Our certified technicians provide honest diagnostics, top-quality parts, and a satisfaction guarantee. Whether you need a cracked screen fixed or a battery replaced, we’ve got you covered — plus, we pay top dollar for your old devices! Visit us today and experience why Appleton customers rate us 5 stars for service and reliability.

Good customer service although... Took my phone there recently and unfortunately they weren't able…read moreto fix the broken screen. Phone worked fine when it was brought in but now the phone doesn't turn on. They'll have it for a week and hopefully can fix any issues. More to come.

Great service. Excellent selection. Easy returns. Easy in and out.read more