I needed to have my iPhone screen replaced. They were very professional and had it back to brand…read morenew in 30 minutes!

I've been in this store twice. They know their business, Both times my phone needed a repair…read more Courteous, knowledgeable and efficient. I guess if I rated them on a scale of 1 to 10; they'd be a 11. Would certainly recommend them for your phone repairs/cleaning. Most recent visit: 2/4/26..

I brought my laptop in to have the screen replaced. While doing so they noticed a potential fire…read morehazard with the battery expanding. After the screen was fixed we found out the hard drive was junk. Dustin worked very well with me keeping me informed on what had to be done. Service was fast, reliable, and professional. I will definitely return with any other problems I may have with my phone, pc's and such. Thanks again Dustin

Terrible customer service and rude staff. Would not recommend if you are looking for someone…read morehelpful to fix a phone issue

Really impressed with the repair I got done here. Mark took on a tricky repair that not every shop…read moreis willing to handle, and did excellent work on it. Straightforward and honest through the whole process -- no upselling, no runaround, just clear communication about what was wrong and what it would take to fix it. The repair has held up great since. If you need something fixed right, I'd trust Mark and this shop without hesitation.

I contacted computer repairs and solutions today, asking if they'd be able to take a look at my…read moreSeagate storage expansion card which recently decided it was gonna go on strike. They offered a free look over and a $50 minimum diagnostic fee depending on if the item needed to be disassembled. We did some online troubleshooting together and figured out the issue and they even recommended a cheaper alternative. All around 5 stars. They were nice, reasonable and even went the extra mile with their customer service. This is exactly who you should go to for your tech needs.

I was so happy to find someone competent to repair a marine anchor/thruster remote that was damaged…read moreby water (or battery being left in too long). He explained what would happen and quoted a great price. He warned me he couldnt guarantee it before he started (as I couldnt bring the boat in). I made the decision for him to solder the unit. I checked it out and for 20$ I have a working unit. Thank you

Extremely unprofessional and a scam artist. We had an lcd monitor that had a cracked screen. When…read morecalling, the staff member sounded like she may not have known what planet she was on. She just said she wasn't sure what they could do, or how much it would cost to fix it. I had a colleague bring in the monitor. She charged him $48 as a "deposit". He was told that it would go toward the price of the repair however; was NOT told that it was non-refundable, which by the way, it is. When I asked the gentleman about it the next day, his response was "I don't work for free". I guess good business practice just simply doesn't exist with this scam artist. As a business owner, if someone is unhappy with my services, I make sure they are happy. Even if I lose money in the process. The only way I'm going to establish business, is if I have the rapport with people to do so. If I have a repuation for being a rip off, I'm not going to be open for very long. I'm simply trying to save other people money here. This company wants ONLY your money, and not your business. He does NOT care about customers. He is in business for the wrong reason. In the end, he wanted to charge us $440 to repair a monitor that costs $156 new on Amazon. PLEASE, do yourself a favor and stay FAR away from this business.

I was considering upgrading my iPhone 7 because cracked screen and poor battery. But decided to…read moretake it to this shop first because I was conveniently next door and now I won't be needing that upgrade because my phone is fixed back up like new. Good and fast customer service! Took less than hour.

Absolutely terrible experience. Wife cracked her screen on her Samsung S25, and was still…read morecompletely useable. It wasn't even that bad of a crack. Had the screen replaced about a week later and everything was good. Not even 2 weeks later, it had some water dumped over it, and the phone stopped working. Took it back to them, and they took it apart and found water damage inside. They tried to install a new battery and that did not work. Now they are saying that it was sealed according to what Samsung says for their test, but I really doubt that happened. Even the tech that took it apart says the seal by the camera was not sealed. Obviously, it wasn't sealed correctly and now they won't warranty their poor work and get me another replacement S25.

Do not go here. I brought two iPods in; I wanted the hold switch from one, put into the other. They…read moreconsistently got confused about which iPod I wanted fixed (even though they were different colors and one was a 120GB and the other a 30GB.) They once called me and asked me to hold without even saying who was calling, then asked about which one I wanted fixed again. I finally called them back and asked if they had switched it; they said yes and they were just going to charge it and test it, then they would call me back. I didn't believe them, so I drove out there. When I arrived they still had not tested it. They plugged it in and said that the battery was bad, even though they themselves checked it when I brought it in. They said they could swap the batteries also; I told them the other battery was bad, which I previously told told them when I brought it in. Then they said they would have to put a new one in. At this point I asked to have my iPods back. I asked again if they had switched the hold switches, to which he replied, yes. I then offered to pay for any labor, but he said, no need. I got home and found out that the battery cable was unplugged! That's why it wouldn't charge. And also that the hold switches had not been switched.... I just tried calling them to inform them of their mistakes and clear up anything, but this time they did not answer my call, and I know they are open. I did leave a message, so I will update if they call back, clear things up, or apologize for this ordeal. Again, do not trust any of your electronics at this store. Very unprofessional. This review is for the Appleton location. UPDATE: I did talk with someone from another store and verified that the part was not changed. Then later Electronics Etc from Appleton called me back and said that the guy who was supposed to change the part, did not in fact do it, and that they thought he did. Respect for them calling me back and trying to make good--that gives them some positive points. I did see some people on facebook give them good reviews. I told them I just wanted them to know what happened and that their customers should not be treated that way. They asked if they could do anything, but I declined. I will not be bringing the iPods back there. More honest communication is needed; I would not have minded waiting longer for them to fix it, but what happened was too much.

I would give this business zero stars if I could. We have had a terribly experience. We brought our…read moreiPad in to have the screen replaced. Two days later I went to pick it up, and they sent me out the door with someone else's device! They had no idea where mine is and *think* it went home with another customer. They did not apologize or even seem to care about our personal information/data being compromised. And if they ever find my device, they still want to charge me for the repair. Terrible customer service & terrible all around experience. Steer clear!