Overall, as far as washaterias go, this is okay. Well, and it's the only one in the Rockwall area…read more But, definitely could be much cleaner. The inside rims of the washing machines have hair and nasty-looking grime. I hate trusting my sheets and intimates to these washers. Would never use them for comforter type bedding. The detergent drawers are caked with the goopy residue of the detergent of previous users. Many of the machines are quite new, and if only they were properly cleaned, on a REGULAR basis, they would be great, and I would definitely give a much higher rating, probably 5 stars. But, the attendant just pushing dirt around the floors with a broom, and occasionally mopping is simply not the thorough cleaning that gives me confidence. I understand that cannot be a fun, desirable job, though it provides plenty of time for personal phone calls... Sure would be great if regular wiping of the machines could be coupled with those phone calls.

We were traveling by RV and needed to do laundry. Used Apple Maps to find this place…read more The lady that works here is VERY nice and keeps the place clean and running efficiently. Clean machines that work well.

I took my granddaughter's favorite backpack in for repairs. It was fixed for a reasonable price and…read morein better shape than it was new. Excellent customer service.

First and last time using this place. Clothes smell like a grease trap…read more... I dropped off three pants to be shortened length wise ($11.50 each) and to be cleaned ($3.60 each) while the actual work and timeliness of the pickup is good, the place left a really bad odor on all three of my pants. The only way to describe it is it smells like they were left near a grease trap and reek of grease odor. The second issue (minor compared to the odor) is much higher here than at other cleaners in the area so for these two reasons, I will very likely not be returning to this place.

I've been coming here for a while, but this will likely be my last visit…read more At checkout, their new payment system now prompts customers to leave a tip--for dry cleaning. Not for exceptional service, not for anything above and beyond--just for the standard service you're already paying for. It creates an awkward, pressured moment where you're expected to tip for something that has never traditionally involved tipping. That's not customer service--that's shifting the responsibility of paying employees onto customers. If prices need to go up, then raise prices. Be transparent about it. But adding a tip screen to a basic service transaction feels misleading and leaves a bad taste. There are plenty of other cleaners that don't put customers in this position, and I'll be taking my business to one of them. I'd strongly encourage the owner to rethink this approach if they value long-term customer relationships.

Best services I have ever had!!! Ms. Le was very helpful and gave me the best customer service!!! I…read morewill always use this business for my cleaning and recommend it to my family and friends

Cleanest laundry mat I've found. Prices are great and dryers are extremely fast. I can get 7 loads…read moreof laundry done for less the $20 and in less than 2 hours. The people that work there are always helpful when needed. I've seen some complaints about the dryers but it never costs me more that $1.50 to dry a dryer containing 2 full loads of laundry. Of course weekends will always be busy and they close right at 10 which is very late in my opinion.

Excellent service for bundle orders. Quick turn around and my laundry at pickup is picture perfect.read more

Competitive pricing, good location, I love how my shirts and pants were delivered. Excellent…read morecommunication!

After all these years of living in Rockwall I stumbled on this cleaners on the square. Did a great…read morejob on husband's shirts and the price was better than most too. Did I mention gal behind the counter eas very congenial. Highly recommend Modern Cleaners.

Going elsewhere with my business…read more They advertise to avoid credit card charges to pay with cash. However, it appears to be a bait and switch. Gave them $40 (2 $20 bills) for a $28 charge and could not make $12 in change. I then ask that a credit card charge not be imposed because THEY could not provide change, and they refused. THEN ASK FOR THE OWNER'S CONTACT INFORMATION AND THAT ALSO WAS REFUSED.

I have used this place twice now for my husband's button down shirts. They look amazing! I also…read morejust picked up a shirt yesterday and called because I was running late due to traffic. I was going to be there at 7:05. So I called & spoke to Gisselle & she stayed late just for me to pick up 8 was so nice about it! Give that girl a raise! This is what customer service & keeping customers happy is all about. She didn't have to do that for me, but I'm so appreciative that she did. Thank you, Gisselle!

These guys are aaaamazing.. Prices are beyond fair, it's the same for literally anywhere you can go…read morein Rockwall - BUT you get SO much more! They offer pickup and delivery for free?!? How awesome!!! Staff is always sublime, stupid helpful and kind and at any hour! Both of my king comforters (that I thought were ruined by my Thanos mongrel of a 2 year old, lol) came back even better than when they were new!! So glad I found you! You have my biz forever!!!

First time customer & I paid $181!! They charged me $11 per dress/kimono (these are normal wear…read morearound the house dresses) & $7 per shirt. This is appalling to rip someone off by charging this much. They don't even give you a ticket with your name on it or how many items you drop off so they can verify it's your clothes when you pick them up. THE WORST CLEANERS EVER!

Visited here on 1/10/26 - dryer went out, found Coin Laundry Co. & had good reviews…read more Very spacious, many washers & dryers- didn't have to wait for ones to open up, clerks on duty were constantly cleaning/sweeping, well kept up. Definitely could use some more seating while waiting for clothes to finish, since many ppl wait inside - overall good, clean laundromat

They don't open at 7. There wasn't even anyone there at 7:40…read more Just another poorly run laundromat with totally unreliable employees.