Overpriced. Rude service. They sent an employee over to our table to tell is they were out of onion rings. (Shouldn't they know that before they took our order) So my husband said in a joking way. "You gotta be fu**** kidding me and winked at the guy." Now in most places when a person winks it means it's a joke. The employe told his manager Larry he was yelled at. Maybe I should mention my husband is 6' 9" so a smaller man might be intimidated. The small manager Larry came over to our table and started yelling he had "The power to 86 us from the casino and ruin our vacation" We were there with our 9 year old grand son. My husband told Larry he was joking with the guy. Larry repeated his threat again. I said dude we live here. We are not on vacation. My grandson wanted a fatburger. . He repeated he could have us 86 and ruin our vacation at least 5 times. We never received the money back on our card for the onion rings. My grandson's shake was watery as was mine. The burger was overcooked and had minimal toppings even though I asked for heavy onion and pickle. We asked for the phone number to corporate, called and left a message. So far no response from corporate. Our meal came to $79.00 for 2 shakes 3 onion rings (which we didn't receive) 2 fat burgers and 1 king burger read more

Stumbled upon a Fatburger inside Don Laughlin's Riverside Resort and I gotta say, one of the best surprises of the trip!!!The twins saw "big, beefy burgers" and it was game over.... we were eating here!! I went full send w the XXL, which turned out to be a whole pound of beef!!! Two massive patties!!! Absolute unit of a burger. I consider myself a strong eater, but this thing humbled me!!! I lost!! Burger: 1. Me: 0. Meanwhile, everyone else casually finished theirs... including the brave souls who ordered the XXXL w a wild 1.5 lbs of patties like it was no big deal!!! We also demolished sweet potato fries, milkshakes, buffalo and lemon pepper wings, all fresh and actually really good!! Service was solid too... they double-checked everything since we rolled in deep. Bottom line: if you like your burgers big, bold, and slightly disrespectful, this place delivers!!!! We left full, happy, and zero regrets!!! read more

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I love their burgers, wings and fries. They are delicious. The workers are real nice. But they have to be careful with their fountain drinks. I was looking forward to try their Shakes but they were not available. Hopefully one day I will try them. read more

I've eaten here once before, a couple years ago. It did take some time for my friend & I to get our burgers. They were tasty! There is a small area where you can sit & enjoy your food at. My friend & I stayed @ Riverside this past Monday night & we were hungry. I wasn't in the mood for a burger but my friend was. He came here & I went to another place to get food. He was going to meet me over where I was when he was done. Website states they close @ 11pm & my friend said it looked closed when he went over around 10:30pm & he had asked if they were still open & was told yes. He had to wait a bit too for his double burger & fries. The employee had told him that sometimes they do close early or stay open late depending on how busy they were or not. Now in my opinion this is wrong to close early if they're slow esp if someone is craving Fat Burger & heads here before 11pm just to find out that they closed early. Business should obey their posted hours. He said his burger was good & it sure did look good. He shared his steak fries with me & they were tasty. read more

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Just tried to order a milk shake, 1 hour and 15 minutes before closing. Staff told me it was to late to get anything but burgers and fries. After a little argument, the one staff member called me a f***er. read more

Outstanding Service, the food taste amazing. And it was fast. Order the Maui, banana shake, and fries and a hamburger fresh and amazing read more

Service beyond poor 4 burgers on the grill and we had to wait to order because they were behind? Run by incompetent idiots Was looking forward to it have enjoyed FB for years read more

We had the 1000 island burger and oh man was it good! Was it worth almost 9 dollars though? No. If you want fries and a drink you're looking at spending almost 17 bucks. For a quick burger I think that's a bit much. But it's inside the casino so I guess it's expected. At least you can play slots while you wait for your food, but the slots here weren't paying anyone either. read more

They would have needed a vice to squeeze any more juice out of the some kinda meat. One person in line ahead of me.She waited over 5 mind to place her order. I waited another 5 minutes to place my order. Sorry I waited to get my food. Ended up eating the bun and garnish and left the meat. read more

This was the best burger! The flavor was yummy, juicy and good. The skinny fries were perfect. The chili was beyond good, it was great. The jalapeño poppers were overcooked so they were hollow inside. It was a little pricey for burgers but they were so good. We will go back for sure. read more

I don't get the other reviews. We've gone twice now and both times they were great. Big burgers and great fries. Shakes are yummy too. The staff was attentive and fun. Food was correct and fast. Go get yourself a burger. read more

Fatburger is a chain but I was craving a veggie burger and fries and they had it! The food is made to order and the staff is incredibly helpful and friendly. This location is in the Riverside hotel and casino, which is a quick walk either from your room or any of the surrounding casinos. If you need a burger after being on the river or playing in the casino I recommend heading to the Riverside and Fatburger! read more

Fatburger & Buffalo's Express - Burgers Near Me - Laughlin, Nevada

This review is strictly for one employee- Kenni! This girl was working her tail off. She was trying so hard to keep things organized and pleasant. Yes the lines were long, yes the wait was long, but she tried!! She very professionally asked another employee to clean off the tables. The other girl complied, however, she took the rag and wiped off all the tables by throwing the it all on the floor! Yikes! Like I said, KENNI was AMAZING! She was the only pleasant part of the experience. read more

We ate burgers here every day at some point for 3 days straight while we were in town. Our food was consistently good every time and the staff were amazing. They were very polite and had great attitudes which was very refreshing and we appreciated that. read more

Great burger. Also received great customer service by the employee pictured. He took care of all the customers, like it is his own business. Employees like him are hard to find nowadays. read more

Fatburger & Buffalo's Express - a man standing in the kitchen - Burgers Near Me - Laughlin, Nevada

Look I loved this place before I had stomach surgery...I could satisfy my carnivore cravings with a 1.5 lb burger (sans the bun). It's 80/20 meat which is good flavor but shrinks the meat a bit ha ha... The meat is hand pressed, however, which is nice. I now get the skinny burger... the press out a med (1/3 lb) or large (1/2 lb) burger and then use the cooked meat as a bun... so meat toppings in the middle then meat... it was a tiny burger but i eat a much smaller portion now so it was perfect for me. Flavor was awesome, but it was $7.50 so that was a bit steep unfortunately. The skinny fries are normally awesome because..... well they're skinny! However this time the fry oil was older. When I asked, they said it had been busy and they wanted to change it out that night... since they didn't the night before. The manager made up for it. Im always impressed with good customer service!! The fatburger is right next to Buffalo's, a wing place.... they have fantastic sauces! Try them on your fries!! They make the best hand scooped shakes. I don't do many shakes anymore.. but yummm... vanilla ice cream hand scooped with toppings then blended with whipped cream. Maui Banana, chocolate, strawberry, cookies and cream, vanilla, peanut butter.... yum! It was a crazy busy time during our stay but this one gets the food out fairly quickly. Good for quick and good meat burgers. Good customer service... Steep pricing and disappointed at the size of the burger and older oil... read more

It's not a bad place when you are hungry. The service is fast and the staff is friendly. I had the vegetarian burger, which was pretty good. The fries were OK. They give you refills on the drink. read more

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Came in at 1 am understood the urgency . Never seen a cook ever argued with a customer about the time he spent on a well done crispy hanger . 2 hamburgers 4 staff 47 minutes to get the order . Guys do the math better off to go to Denny's around rhe corner read more

They were out of Onion Rings and Swiss Cheese, Also messed up my entire order and didn't really seem to care much about it. Definitely wouldn't recommend them. read more

The staff do not care about their attentiveness towards their customers. Price is over rated no people skills or communication. Hire people who have a little knowledge of customer service read more

Fatburger & Buffalo's Express - Sad - Burgers Near Me - Laughlin, Nevada

I stood in line for 1 hour! When I ordered my food they tell me they're only accepting cash! Customer HORRIBLE!

Staff nice. Burgers not so much. Very over cooked. Not good. But friendly staff. For transparency the burger still has the good flavor and seemed fresh, it was well wellllll done. Medium is how they have been in the past. Maybe just ask them not to destroy it. read more

Place is nice and clean BUT seats can be reupholstered as I scratched my legs on the seat! As for the service and food. Line was a 10min wait to order. Once food was places another 7min. Our food was nice and hot,made exactly to order. We received our food straight to our table by hostess. Was very friendly,with a smile. Although it was 1130am,and Holiday weekend,all service staff were super friendly. I would recomend the orginal if you can't eat a huge burger. The large,fries and a drink,plus 1 original $25. Chili fries, were big enough for sharing! All was good,would recommend this place. read more

Fatburger & Buffalo's Express - Chili fries,yummm - Burgers Near Me - Laughlin, Nevada

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While the burger was mediocre, the wings were amazing. We ordered a burger, sweet potato fries (very good when hot, but lose flavor as they cool) and a dozen wings. The wings were perfect!!! read more

Horrible employees seem to forget one thing in their plight to wrongfully siphon money out of people, they all ultimately report to some higher authority then themselves, which can create the kind of reviews I'm fixin to give you. I ordered the Large Burger Meal which was listed on your menu board for $16.19 (see attached picture of menu board), and added the American Cheese which I knew was an extra $1.00 charge. So the total before tax should have been $17.19 plus tax. Ultimately, I was charged $18.19 plus tax for a total charge on my credit card for $19.71 (see attached picture of my paid receipt). After I paid it I sat down and looked at my receipt and noticed the overcharge. I went to the counter and called over the girl who rang up my order (name unknown). I told her there was an overcharge of $1.00 on the meal because it is advertised on the menu board for $16.19, not the $17.19 that is on my receipt. She told me it was for the $1.00 charge on the cheese, but in trying to explain to her that the $1.00 charge for cheese was being added twice her only and repeated response was that it was for the cheese. She continually kept telling me this and I wasn't going to let this go just so this store could wrongfully get more money out of me. She ultimately called over another employee who I eventually learned was the manager. This guy also kept refusing to listen to me about there being a mistake in the overcharge for the Meal of $1.00, of which he also kept saying it was for the cheese. I pointed to the menu board so that he could see it was advertised for $16.19, but he refused to even look or acknowledge it. He also said that beings that was what the computer charged than that was what he had to collect. I reminded him that he has to ultimately sell products for what they are advertised for, not what their computers may say to charge. It's the law to any company doing business in the United States! I had to continually say that there was an overcharge to him, when he finally very rudely gave me a dollar back in cash. It was insane these two employees wouldn't even look at their own menu board to see the mistake! After I finished eating I asked this same girl what the guy's name was and she said "Anthony". First, I shouldn't have had to continually insist on getting my money back. Secondly, how can this Anthony be your store's manager when he has zero customer service skills, much less no ability to admit mistakes were made in this transaction? If I would have thrown my hands up of it they would have gotten more money than they were entitled to. This Anthony is unprofessional and not appropriately representing your company's brand. He shouldn't be a manager of any company. read more

Fatburger & Buffalo's Express - Burgers Near Me - Laughlin, Nevada

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Order online to pick up still waited in Line for 30 min for my order that I ordered online By the time I got to my room and i am staying at the riverside where fat burger is located my was was cold as a rock I understand that they where busy I even tipped them a few bucks they where nice the 1st time I went to pick up my phone when I called them to let them know they where very rude I work in food my self and the way I got my or was not cool then when I take my food back they hole team wants to talk crap about me ok go head that's why they couldn't even look me in the face the ones who where taking all of there crap because they new they where in the wrong I spent 35 dollars in food and 3 dollars in a tip to just get crappy food and crappy service u lost business for sure that's not how a business is run at all I will not be returning to them anymore read more

Super fast, friendly and good food. I called in my order and it was done when I arrived. They are about the only late night food you can get in Laughlin. read more

First off, the food is typical Fatburger, which is pretty good. NO complaints on the food. The service is poor. Slow and seems like most people working there don't care, though there are a rare few who do. The big knock is the place is DIRTY!!! Been here quite a few times and the floor is always a mess. Supplies are stockpiled in plain view, and the booth seats are ripped! I'm quite surprised the Riverside and / or Fatburger corporate allow this to go on. No pride at all taken in this operation. I hope someone shows these reviews to Mr. Laughlin! read more

worst service i have ever experienced! unorganized and over an hour to get food. this place sucks! worst run operation i have ever seen! upgrade your management!!! read more

If you were looking for fast food, you came to the wrong place. They were fairly busy on a Friday. There was three people in front of me and it took 20 minutes to order another 30 minutes for my one mediocre hamburger to show up. You would save much more time by walking over to Bullhead and getting a much better hamburger at McDonald's read more

This has to be the WORST I mean WORST place to eat at. Everyone was complaining in front of me about their food being wrong and sure enough our order was not correct. Horrible staff horrible experience! Who runs this place? read more

Despite being a busy night this past Sunday this team working behind the counter was awesome! They were all busy and stay consistent, excellent customer service at the register! Great job to that crew! We ordered wings, and fries and I was honestly impressed with the wings. They were fresh and delicious! Differently recommend this place! read more

Larry was awesome! He was taking all of the orders and cooking by himself while maintaining excellent service.

Word of Advice: Do Not Trust Any reviews read in Laughlin whether fast food-thrift-shopping-casino-etc unless they're Extremely dramatically inclined. I'm from Las Vegas, NV and stayed in Laughlin for one week and have never ever read such Bitchy, stuck-up ass, entitled reviews in my Life! Idk where these people are from but they are pathetic Low lives who take out their miserable shit for brain lived on Yelp reviews. Just Go to the place take a look around and behind the counter, ask a question or two and if you get a bad feeling leave, otherwise it's probably perfectly good. Use your common sense and don't go into a place thinking you're God almighty because you are nothing but a cheap shit who is either stuck, working, or can Only afford a vaca to Laughlin so be Happy with the LARGE Array of stores that are offered for such a small area! Dear God!!!! read more

This place is disgusting!!! While I was waiting to get my food, I was watching the cook make burgers with her gloves on touching raw meat and then touching the burger buns without changing her gloves. I asked to speak to a manager her name was Jennifer and she was the one that was making the burgers. Go figure. I asked her to change her gloves but didn't tell her what I ordered. After waiting 45 min in line to order and then another 1/2 an hour to get my food I get to my hotel room pull out the burger and it was the wrong burger. read more

PURE YUMMINESS! and I dont even eat burgers. This place is in the Riverside Hotel & Casino. They are fast, friendly and convenient. SUPER GENEROUS PORTIONS. this was more than enough for 2 people with leftovers!!! read more

Fatburger & Buffalo's Express - Burgers Near Me - Laughlin, Nevada

OMG why didn't read the Reviews this was the worst impossible burger I ever had these people don't care how they cook or serve your food.I asked for everything on my burger and all I got was awful shredded bag lettuce and a bunch of mayonnaise on a cold bun. On top of that the male cook went out of sight with his gloves on for about 10 minutes so I don't know if he was pissing or what, but I guess God was looking out for me because he had to change his gloves to change the register tape whew!! There was a total of four people in line 4 people working and I waited 15 minutes for someone to take my order the place is dirty looks like they never clean. Please take my advice and do not eat here!!! read more

You know what Fuck this establishment Don laughlin is stupid for allowing them to conduct business in his establishment! They're so rude and unprofessional and it's outrageous how much they charge for ranch after spending that much! Disappointed and unsatisfactory read more

5 stars for vegan options! I got the impossible patty. Most places don't cook the vegan patties right but I think they did a good job. They also had dairy free cheese but I did not try that. read more

The worst FatBurger I have ever been to. VERY DIRTY, poor customer service and unfriendly employees. Didn't seem to have the same quality as other FatBurgers. Had to wait 20 minutes for our food and the fries were cold by the time we did get our food we won't be returning to this filthy place. read more