Except that I am an author, I barely have the words to adequately pen this review. I'm going to do…read moremy best... bear with me and please don't judge if it's too long. I'm telling you now... its a VERY long review.
So... my team and I decided that we were going to release my 2nd book before the holiday season began. That meant that the book would be written, edited and submitted to Amazon KDP (and other book selling platforms) all before November so that we could have about 150 copies printed for our live book launch on November 20th.
I was planning to do ALL OF THIS, (and party-planning a fancy schmancy book event) simultaneous to running my small NYC based consultancy where we focus on Diversity, Equity, Inclusion and Belonging. Oh...small stuff.
It's not like we're busy with tons of clients in 2021 trying to get DEI&B right. We've not exactly been just "sittin' around."
Well, what do you know.
We were NOT ready to go print on before Nov 1st. Oh nooooo. Just to see where the boundaries of our stress level threshold really lay, we LITERALLY called Bestype FIVE DAYS before the book signing event. #Five (5). Read that again. We were biting nails and sweating cartoon sized sweat bullets, but SOMEHOW all 150 of our BEAUTIUFL BOOKS were printed and packaged gorgeously and ready to pick up two days ahead of our book signing event.
YAY!!! Right? Oh no... keep reading.
And then the unthinkable. On the evening that I picked up the books we realized that we'd SENT THE WRONG MANUSCRIPT to be printed. It was filled with errors and it was a book THAT COULD NOT BE SOLD. Panicked, (and CRAZED) I called Bestype ON THE MORNING BEFORE MY EVENT.
Not only did they reprint my books (right manuscript, less quantity, but more than enough) ...they did so ON TIME, had the books packaged and couriered to me and they communicated with me the entire day ...every step of the way.
I have never, EVER, EVER seen service like this. And whilst I pray that I never need this kind of manic, "you've got to be OUT of your mind" help again... consider myself BLESSED that I found Bestype. Trust me, I plan to write until I die. I will be coming back to Bestype again, and again and again.
Specifically, my TREMENDOUS thanks to John, Tony and Emily. There is a graphic design guy there too (I didn't get this name but I think he is a wizard of some sort). They are a BEYOND professional and experienced and I we were blown away. Tony was a STAR on the reprint... AND keeping me calm (kinda).
Thank you John, Tony, Emily and the Wizard Graphic Design guy and your WHOLE TEAM.
I'll never forget you how you made my dreams come true.
That's dramatic I know, but surely you know who I am now. :-)
Warmest,
Gigi