Except that I am an author, I barely have the words to adequately pen this review. I'm going to do…read moremy best... bear with me and please don't judge if it's too long. I'm telling you now... its a VERY long review. So... my team and I decided that we were going to release my 2nd book before the holiday season began. That meant that the book would be written, edited and submitted to Amazon KDP (and other book selling platforms) all before November so that we could have about 150 copies printed for our live book launch on November 20th. I was planning to do ALL OF THIS, (and party-planning a fancy schmancy book event) simultaneous to running my small NYC based consultancy where we focus on Diversity, Equity, Inclusion and Belonging. Oh...small stuff. It's not like we're busy with tons of clients in 2021 trying to get DEI&B right. We've not exactly been just "sittin' around." Well, what do you know. We were NOT ready to go print on before Nov 1st. Oh nooooo. Just to see where the boundaries of our stress level threshold really lay, we LITERALLY called Bestype FIVE DAYS before the book signing event. #Five (5). Read that again. We were biting nails and sweating cartoon sized sweat bullets, but SOMEHOW all 150 of our BEAUTIUFL BOOKS were printed and packaged gorgeously and ready to pick up two days ahead of our book signing event. YAY!!! Right? Oh no... keep reading. And then the unthinkable. On the evening that I picked up the books we realized that we'd SENT THE WRONG MANUSCRIPT to be printed. It was filled with errors and it was a book THAT COULD NOT BE SOLD. Panicked, (and CRAZED) I called Bestype ON THE MORNING BEFORE MY EVENT. Not only did they reprint my books (right manuscript, less quantity, but more than enough) ...they did so ON TIME, had the books packaged and couriered to me and they communicated with me the entire day ...every step of the way. I have never, EVER, EVER seen service like this. And whilst I pray that I never need this kind of manic, "you've got to be OUT of your mind" help again... consider myself BLESSED that I found Bestype. Trust me, I plan to write until I die. I will be coming back to Bestype again, and again and again. Specifically, my TREMENDOUS thanks to John, Tony and Emily. There is a graphic design guy there too (I didn't get this name but I think he is a wizard of some sort). They are a BEYOND professional and experienced and I we were blown away. Tony was a STAR on the reprint... AND keeping me calm (kinda). Thank you John, Tony, Emily and the Wizard Graphic Design guy and your WHOLE TEAM. I'll never forget you how you made my dreams come true. That's dramatic I know, but surely you know who I am now. :-) Warmest, Gigi

You have to make an appointment. No info via phone- only that the minimum job is 150 dollars.read more

What do you get when you combine hard working family run businesses and the demand of NYC…read morecustomers..?? Shore Printing!! This is when you get superb customer service and excellent quality!!! We use them for our commercial posters and marketing material! Highly recommended!

Five Stars Is Not Enough!…read more Shore Printing is fantastic. Kate helped us our new small business get up and running with business cards and stationery. She has a tremendous eye for design, is a consummate professional, and is super friendly and fun. Shore Printing has gone above and beyond to accommodate us and help us. And, the final product is beautiful!!! We plan to use Shore Printing again and again and again

Super friendly staff!!! They were very helpful and patient. Definitely recommend this locationread more

Unique Print has always been my go to for personal and work related printing needs. Most recently,…read moreI worked with Adam closely on a larger scale project where we printed booklets. Adam always responds to my emails within minutes, is flexible with what's needed, and allowed me to prepay for the project in smaller sums. I can recommend Unique Print enough - if you're looking for good value, reliable work, and efficiency, this is your new printer.

I'd give Unique Print 10 stars if I could. They epitomize what all customer service experiences…read moreshould be. Michael Murabito brought a family project to fruition for us. He was endlessly patient with our questions, helped us navigate formatting issues we struggled with and provided creative advice. Their prices are fair, communication is excellent and our project was complete within the time frame promised.

Matt had great customer service! Def all the workers here are nice but Matt went above & beyond for…read moresure. Mailed something to Korea & he helped me fully.

It's laughable that these people consider this a legitimate UPS Store. UPS HQ should really…read morere-examine how they let something like this store be part of their organization. This is less of a UPS store and more of a bombed out totally dilapidated room that resembles more of a mail hoarders basement. And it's been like this for two years with 0 Improvement . If you want your mail and packages strewn about and misplaced in a disgusting and dirty third world approach to business with rude and miserable employees then this is definitely the place for you. Prime case in point these owners can't even maintain consistency on the address of the actual store as they moved and still don't even know how to update their business address on yelp and google. The new location is also possibly the worst possible location in all of New York in terms of traffic. It only makes sense unless you live literally around the corner from it. Otherwise you should go literally anywhere else. Be prepared to get in stuck in the thickest Holland tunnel traffic as well as you attempt to make your way there at a snails pace crawl. Probably the worst choice to put a store in this specific place a block away from the tunnel. In conclusion this filthy poorly run/managed embarrassment of a UPS store isn't worthy of even storing your trash inside. Much less your mail with your personal information. Be warned this is the bottom of the barrel here. Be forewarned the moment you walk inside you all ask yourself if this is a legitimate business in any capacity.

Absolutely outstanding service. Oil paintings framed and beautifully presented…read more Very Very Happy! Kate

Shockingly terrible customer service. From the moment I walked in, it was as if I was intruding on…read moretheir iPhone time. (Admittedly, I came into the store with my boyfriend, so they might be homophobic? I really can't think of any other reason for their lazy and rude behavior.) Run, don't walk, to a different framing store. Tribeca Printworks is a few blocks away and has the nicest staff in SoHo.

Yes would def go back soon nice service friendly people was pretty good price for shippingread more

Went here before traveling abroad to get some rent checks in order with postage and envelopes yadda…read moreyadda. Great staff and good deals.

BETTER LATE THAN NEVER!!!!! This location is very convenient…read morefor me, and from reading reviews of locations near my home I feel lucky that I can access this one. I've been visiting this store for over 3 years, and usually do Amazon returns. The staff here has always been friendly, knowledgeable and quick!!! I've only ever seen them be very helpful to ppl having an issue and I've never witnessed a rude exchange between staff and customers. I realize that ppl only tend to write a review when something goes wrong (which I gather is the reason for their low rating), so I wanted to share my experiences. I'd also like to give fellow customers a piece of advice, if you leave your home bitter and sour, don't expect ppl to welcome you with flowers. I treat ppl the way I want to be treated, and everyone deserves respect regardless of where they work, and it isn't fair to judge others for actions they cannot control. Thank you for coming to my TEDtalk. Have the day you deserve. Be kind.

This is as good as a UPS store can get. I come to this location often and have always had good…read moreexperiences! Today, there was a line out the door with 10+ people in it, and both customer service agents helped the line move very quickly. I was shocked when I made it through in 5ish minutes! I went to pick up a print order which was ready for me upon arrival, and was very satisfied with the quality and efficiency of this location. Plus, their pricing is very competitive compared to other print services. Highly recommend!

Quick and inexpensive to print compared to FedEx and UPS. Friendly staff as well! Will be back!read more

Excellent customer service, timeliness, and quality product. I highly recommend for same day print…read morejobs.

store friendly. Across the street from SS office you won't miss it. 2 copy machines set up and many…read morecomputers. stationeries are quite expensive but whiteout, clips, robber-bands, scotch tapes are on the counter and self service. you'll need to pay by card in order to use computers/copy machines. I've attached the pictures I hope it will help :)

After waiting several minutes as employees chuckled in a group huddle oblivious to customers, I was…read moretold they could not scan my defective bar code and that there was a fee to print out the label. I explained that in the past a simple scan worked- and advised that the store was under new management and there was a fee for everything. I will not use this location again-absolutely no customer service