1. Fastest Labs

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    Richmond, CA

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    Fastest Labs

    3.7 (3 reviews)
    Open • 9:00 am - 4:30 pm

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    1 year ago

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    1 year ago

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    Quest Diagnostics - Sign indicating Quest lab closure before my appointment time.

    Quest Diagnostics

    2.4(44 reviews)
    3.5 mi

    It's not a good look for an employee/company when there is a possible assumption that a patient has…read morelabs done regularly and thinking that instructions that is being given is clear to the patient. It shouldn't be a big deal, just show what you need the patient to do. However, when the employee says 'whatever' and mumbles something towards the patient (because the patient didn't understand what the employee meant), that's never ok. Unless the demeanor is on purpose so that no patients come in or to attempt to antagonize the patient. Even when the employee is the only one there, customer service skills/ professionalism should remain intact. That is an expectation, she chose the job. The office wasn't busy, the patient wasn't late, and it wasn't close to closing. If I was told about this before we left the office, I would have spoken to the employee personally.

    The appointment scheduling process was smooth and efficient, and I had no issues with that aspect…read moreof the experience. Unfortunately, my interaction with the staff member who assisted me was quite disappointing. She appeared irritated and came across as unfriendly throughout the visit, and several of her instructions were delivered in a rude manner. During the blood pressure measurement, I was surprised to be asked to hold my arm raised at heart level without any support underneath. When I asked whether it was appropriate to take the reading in that position, I was simply told that there was nothing available to support my arm. I did not argue, but I was left wondering whether this was the proper method for obtaining an accurate blood pressure reading. After my blood sample was collected, I was asked to sign paperwork that required me to verify the sample label was correctly printed with my name. When I requested to see the label before signing, I was told that the sample was labeled correctly. After asking a second time, I was again not shown the label and was only informed that the label had been printed from the computer. It was not until I insisted a third time that the label was finally shown to me. Fortunately, it was correctly labeled with my name, but I found it puzzling and concerning that there was such reluctance to allow me to verify the information that I was being asked to certify with my signature. Overall, the experience was unpleasant and the interaction felt unnecessarily difficult. In addition, the office itself appeared poorly maintained, with very basic furnishings and inadequate lighting. Based on this experience, I would not recommend this location to others.

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    Quest Diagnostics
    Quest Diagnostics
    Quest Diagnostics

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    Davi Laboratory

    Davi Laboratory

    1.0(2 reviews)
    3.7 mi

    Terrible Service & Just Plain Rude! Recommend going elsewhere for your radiological analysis (Such…read moreas FGL Laboratory) Results began taking 4+ weeks to turn around and being issued with multiple mistakes (Missing analysis date, sample descriptions and more!) When I inquired about the level of service we were receiving and expressed my concerns I was quickly, and very rudely, told "At the prices we charge you we are not making any money so you can do business with anybody else you want." Keep in mind They approached me with those prices in order to attempt to earn my business, not the other way around! Their prices were not even competitive, turn around times were VERY slow, Attention to detail was poor which resulted in them fixing mistakes causing even more delays on the results to be delivered, and on top of it all their response time is poor and met with rudeness and insults. There are plenty of places to take your money elsewhere as they clearly stated which will be met with less (if any) resistance and will provide a better level of service that you are looking for (Pace Analytical, FGL Laboratory, BSK Analytical just to name a few)

    I had a very similar experience to Mason H. They reached out to us requesting our business. They…read moreprovided us with a quote, which while competitive was not the cheapest. They were a closer laboratory so to support local laboratories we decided to use them. Shortly after, we received an email advising us they had raised their prices. We continued to use them to support local business. The customer service was never great and quickly became worse. Their turn around times on results are at their leisure. They then implemented a new COD requirement without warning and when questioned advised us that other clients send "a considerable amount of samples and pay in advance" while "you send us very few samples." Obviously, if other customers are sending a "considerable amount of samples" and paying in advance their other customers have had similar experiences. To reiterate Mason H's review, there are better radiological laboratories out there. To expand on his list, BC Labs and Weck labs are more professional, have better turn around times and prices as low or lower than Davi Labs.

    Mobile Med - Delivering compassionate care in a supportive, nurturing environment while ensuring specimen integrity at the pre-analytical process.

    Mobile Med

    5.0(9 reviews)
    13.6 mi

    I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

    We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

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    Mobile Med - Mobile Phlebotomy avoids your exposure to potential illness in a hospital or lab setting and eliminates the need to travel.

    Mobile Phlebotomy avoids your exposure to potential illness in a hospital or lab setting and eliminates the need to travel.

    Mobile Med - Woman-owned and operated with over 10 years of experience.

    Woman-owned and operated with over 10 years of experience.

    Mobile Med - We take pride in your care.

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    We take pride in your care.

    Fastest Labs - laboratorytesting - Updated October 2026

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