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    Fastenal

    4.0 (2 reviews)
    ModerateHardware Stores

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    3 years ago

    Helpful 7
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    Love this 7
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    10 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.5
    (4 reviews)
    1.9 mi

    I came in on a Friday to talk to someone about a water heater. They told me they would have an…read moreoutside source contact me. I have called this source twice and left messages with no contact back. I also stood for 15 minutes to purchase paint. No greeting, no can I help you, nothing. A friend of mine asked one of the two guys in the paint area if we could get some help. One guy States that it's not his department and he's just there chatting with department employee. The department employees still never addressed us so we left. I found another store to meet my needs and I will not frequent Lowe's again for lack of customer service. I realize the outsource for installation isn't their fault per say, but being affiliated with a service that does not call the customer back is bad service.

    I made a trip to our Lowe's store today to buy a reasonably priced garden rake. They had a choice…read moreof three ranging in price from outrageous to cheap! I only have one job to perform so I decided to get the cheap one. That was probably a bad decision on my part as you get what you pay for. I'll be lucky if it survives my one task. I put off buying a rake because I've never met one that I liked! LOL! Incredibly; the rest of this store was mostly well stocked and neat! The floors were super clean! I really fell in love with a couple of their charcoal grills. Please see them in my photos! In reality; I could have spent a lot of time and money here today. No shame intended to Lowe's but both of the grills that I liked were about one hundred dollars more expensive than three months ago! Today this store was really on their game. This is a good one and I hope the local public finds them as good as I did on their next visit!

    Photos
    Pruners!
    Pruners!
    Gaffney, S.C.
    Gaffney, S.C.
    I like!

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    I like!
    Lowe's Home Improvement

    Lowe's Home Improvement

    1.4
    (25 reviews)
    17.8 mi
    $$

    Actually three stars is probably a bit on the harsh side for this store. I traveled to Lowe's in…read moreBoiling Springs, S.C. looking for a bag or two of Lesco Crabgrass Killer recommended to me by a yard professional. He gave it a high rating and I've got some Crabgrass to deal with soon. They didn't have any at all. A store associate told me a grass cutting crew came in yesterday and bought the last two full pallets of this stuff and what few loose bags that were on the floor space. He didn't know if anymore was coming soon or not.I was dying of thirst for a nice cool drink of water as I was about to exit this Lowe's. Please see my picture of their water fountain. I wouldn't let my dog drink water from this filthy and disgusting thing; much less me!

    I placed an online order on March 23rd for 30 bags of mulch and other items that I needed to get my…read moreyard in shape for the Spring/Summer season. I don't have a truck and as in seasons before planned to make multiple trips to get everything home. While on my way home from the first trip I got 3 back to back notifications from my bank that Lowe's Boiling Springs SC had tried to run through the full amount for the mulch again! I had paid in full! I immediately called from the car and was put on hold for almost 30 minutes! I hung up and called back. I was fuming by now, but I kept my cool. A nice young lady named Dominique answered and wanted to help. I told her that I was returning to get the rest of the mulch and she said she would handle the situation. When I got there someone in Customer Service had canceled the mulch part of my large order and I was told that in order to get the mulch I would need to pay for it! AGAIN!! They assured me that the amount paid for the mulch would be returned to my bank and that they really didn't understand what had happened. I have dealt with this store for decades and had TRUST in them. I paid with the understanding that money I had already paid for the mulch was on it's way back to my bank. Bottom line I paid twice for the mulch and will never do business with them again! I have screenshots of the original order and bank payment to them, and Dominique printed everything she was seeing on her end, and I thank her for seeing the problem, but she couldn't fix it. I will be taking this up with corporate and will continue to spread the word on them. Trust is the most important thing in any kind of relationship, and this has absolutely broken my trust in Lowe's Boiling Springs SC. James Edwards and Todd Wilson

    Photos
    Good product
    Good product
    Boiling Springs, S.C.
    Boiling Springs, S.C.
    Nice barrels

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    Nice barrels
    Lowe's Home Improvement

    Lowe's Home Improvement

    2.0
    (36 reviews)
    34.9 mi
    $$

    As I walked out of Lowes, I was convinced this was a three star outfit, but maybe four. OK, three…read moreand a half. Yelp doesn't allow half-stars but being an eternal optimist, I choose to round up. This explains a great deal about my nervous system than it does about this Lowes, though this Lowes deserves some credit too. Or blame. I'm still sorting that out in a small notebook I keep for this exact purpose. This is the possessive case Lowe's with hammers, not the Lowes with rotisserie chickens. They're not the same building, not even on the same side of the road or the same side of town, though emotionally, to me, they merged into one years ago, the way my aunt and her sister became the same person sometime after 1987. If you walk into this Lowe's looking for a rotisserie chicken, that's a you problem. It's also, weirdly, a problem I have had personally, more than once, and I'm not proud of it, but I'm also not going to pretend it didn't happen, because pretending things didn't happen is how my family ended up the way it did. There's a smell in the lumber aisle, somewhere between pencil shavings and a campfire that has made a series of bad decisions, and it's the exact smell of my father's garage in 1991, the same year he tried to build a deck and instead built what the county later described, in writing, as "a hazard." I stood in that aisle for eleven minutes breathing it in like a man at a wine tasting, until an employee named Daryl asked if I needed help finding anything. I told him no, I'm just visiting, the way you'd say it at a hospital. This is also similar to an aisle in a separate Lowe's just outside Chicago (assuming you'd say Anderson was just outside Chicago) where my girlfriend broke up with me over the phone in 2009, while I was holding a tube of caulk in each hand like a gunslinger. That's a detail I have never told anyone, including my therapist, who I am now telling by way of this Yelp review, which she will probably never read, unless she also needed lumber, which, statistically, given the neighborhood, she might have. On this visit, in the cabinetry department, between the navy shaker cabinets and a display kitchen nobody has ever cooked in, a man in cargo shorts was training a dog, an Australian Shepherd named, I believe, Gordon, using a clicker and small pieces of hot dog. This was not a Lowe's event. No sign, no banner, just a man, a dog, a clicker, and a folding chair he'd brought from home, possibly in his own car, possibly on the bus, I didn't ask. He had Gordon holding a "stay" next to the lazy susan demo while a woman in scrubs filmed it on her phone for reasons that remained unclear to me and possibly to her. A piece of hot dog rolled into a soft-close drawer track and nobody, including Gordon, seemed bothered by this. I watched for nineteen minutes and didn't buy any cabinets. I left with a new appreciation for soft-close drawer tracks, and a faint, lingering sadness, the kind you get at the weddings you're invited to of people you don't really know. At checkout, a different employee, not Daryl, asked if I'd found everything I was looking for. I said, more or less, that I had found things I wasn't looking for, which is true of most of my visits to most stores, and arguably my whole life. He handed me a flyer for a rotisserie chicken sale, from the other Lowes, the one with the chickens, the one that has never once broken up with me over the phone. I have mixed feeling about my rating, but went on the high side for the lumber smell, the caulk, the dog, and whatever Daryl is going through right now, because it looked like a lot.

    This is a review of the appliance and plumbing company that Lowes contracts to install and make…read morehome repairs, Reliable Services, USA. But because this company partners with Lowes, it reflects badly on Lowes as well for choosing them. I had a natural gas water heater that failed after 20 years and opted to replace it with a tankless version. I contacted Lowes and they sent a Reliable Services, USA estimate team to look at the project. It was supposed to be a turnkey project where the Reliable Services, USA team would purchase through Lowes and do the installation work. The estimate went pretty well, and the estimator was fairly knowledgeable. The price was agreeable and fair to me, so I decided to contract them for the job. That's where it went bad. I tried calling the company first thing on Monday morning to set up a schedule for the work and was not able to talk to a live person to get this started. More than 6 hours was spent trying with multiple calls and the best I could do was leave a voice mail to be called back. On one of the final attempts the system gave me a chance to be called back (which was not available earlier) and I did get called back. However, the person that called back was not in the plumbing department so they transferred me where I was put on hold for a long time. I finally just gave up when nobody picked up. The job was a nearly $6k project but this company did not appear interested in it after providing an estimate. If this was the case, they never should have sent estimators to my home to waste my time. I will be avoiding Lowes for any home improvement project where they contract this company to do the work in the future.

    Photos
    Halloween merchandise is out!
    Halloween merchandise is out!
    Lowe's Home Improvement
    Lowe's Home Improvement

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.7
    (14 reviews)
    23.0 mi
    $$

    This tis is based on today's experience, even though we have been here many times before…read more We wanted to buy some stuff for starting a garden. We started talking to one of the employees who was outside watering the plants. She was very helpful in explaining where everything was. (Her name was Holly) Amazing employee went above and beyond to help us, what a great asset to Lowes!! She even looked up something on her phone so she made sure to give us the right info. The plants all looked very healthy as we bought, Tomatoes, cucumber, zucchini,peppers, jalapeno Plants and some good stuff to mix into the ground to help the plants. They had a great variety of Vegetables to grow and we will go back for some more soon! Very happy with the help we received! Thank you Holly!

    I usually order through Home Depot for my landscaping business and after this experience will never…read moreschedule deliveries through Lowe's again. I had a pallet of mortar delivered to a job site in lake lure. The driver backed into the fence causing significant damage and drive away. After calling Lowe's I was passed on to the contractor they use for deliveries to file a claim (RXO). They then passed me on to the subcontractor they use. It's been a month now and I am being ghosted by RXO (can't even leave a voicemail because their mailbox is full) and every time I call the delivery department at Lowe's someone clearly just picks up the phone and hangs it up. As icing on the cake, the pallet was soaking wet and half the bags were compromised and not usable. I have paid the $1,300 out of pocket to repair the fence and will be forced to take legal action if this does not get resolved.

    Photos
    Some high priced stuff
    Some high priced stuff
    Fall stuff out
    Fall stuff out
    Lowe's Home Improvement

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.3
    (9 reviews)
    53.9 mi

    Bought this 9' Greensboro Tree @ lowes in Newberry S.C. on 10/26/25, unboxed it on 12/1/2025 and…read moreput it up. Beautiful Tree in side of 3 days the lights that come with it , attached to it with a control box on it decided to go from steady on to a constant blinking. My wife cannot handle the constant blinking and it actually annoyed me as well. As you can see the Tree is fully decorated and with all the work that went into it we decided to add some lights to it and not use the attached lights and return it when we took it down. Probably should have made a call but we didn't, just assumed we could return it. Probably should have known we couldn't but we never return anything. You would think you spend nearly $300 after sales tax on something and it doesnt work you should be able to return it. Lowes allows no Holiday items returned after the Holiday. I understand that but when something fails after three days of use. I use to come here all the time, unless they make this right I will never be back. My wife is the project queen. If anyone else bought this Tree and had similar issues please share. The response was anywhere from i just work here to that's our policy with no consideration of the inferior product.

    Don't think about using your Lowes store app to check the prices. Scanned the price of a 2x10x16…read moretreated lumber which was $27.19 but at the register it came up $29+. Rescanned it twice at the register in front of the cashier's and the barcode showed $27.19. They called the lumber associate and he scanned the store register showing a higher price $29+. My issue is why have a store app stating one price only to out at the register it is a higher price.

    Photos
    Tree all decorated and lights working that went to a constant blink and color change after 3 days of use
    Tree all decorated and lights working that went to a constant blink and color change after 3 days of use
    Lowe's Home Improvement
    Lowe's Home Improvement

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    Fastenal - hardware - Updated July 2026

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