Been coming here for months, love my washes. Lay at the register provided excellent customer service and my doggo even got a little treat from her! I usually get gold and my car looks pretty much new afterwards. Def good value prices here for what you get read more

Not a bad car wash! This was my first time coming to Fast5Xpress Car Wash. There was no one in the line when I pulled up. Cool! No wait. When I pulled up, I could see the different options for a car wash. I went with the premium wash. She handed me a wipe and car scent. That is a nice tough! Love that. My car always smells like.... car lol The car air freshener actually does some work lol The air fresheners that they give you seem to last too. My car went in dirty and came out clean lol That's a win haha However, my only criticism is that my car was not all the way dry when I left. The back end was wet still and some of the side and windows had spots. I'm bummed that it didn't dry my car completely. Overall, not a bad car wash. Wish the drying function was better though. read more

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Machines are worn out.. some dont work. The overhead shade structure dont provide enough shade.

Not sure if the management has gone downhill or if it's the staff but my carwash was pretty poor and significantly lower quality than before. Premium car wash didn't take off smudges and dirt from my car and as of almost 30mins after opening, air sprays were just being installed. Prices have also gone up by a lot. What was once a 5 star location is now a 2-3 star experience. read more

Fast5Xpress Car Wash - Late install of air sprays. - Car Wash Near Me - Fullerton, California

Thumbs down Don't go here Their brush don't even works I ended up go another car wash right after Wasted my time and money read more

BEWARE THIS CAR WASH SLASHED MY TIRE AND DOES NOT WANT TO BECOME RESPONSIBLE AND PAY FOR THE REPLACEMENT. DON'T USE UNLESS YOU WANT TO GO THROUGH THE SAME THING AS ME AND THE OTHER PEOPLE WITH DAMAGES. Following up on my last review; Dylan the regional manager call me to let me know that their equipment couldn't have done the damage to my tire and they will not become responsible for the tire. They are making it seem like I was driving around with a tire completely flat and going into their business to get a car wash! I had to spend the money I don't have for a tire they damaged beyond repair. Make yourself a favor and go do your car wash somewhere else. I am requesting the videos from that night... read more

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This place didn't tell me that half of the car wash was out of service Still charged full amount but only half of my car was actually washed Not coming here again Other places are cheaper and have better service read more

We stopped by this car wash for the first time and the female staff that works inside the car wash was very rude. We had our car on neutral mode and the employee was getting so irritated that the car was not being pulled for the car wash and she was hitting the sign of instructions very hard with the water hose pointing it out that we had to leave it on neutral. My partner rolled her window and told her "ma'am we have it on neutral" and she continued to slam the sign again, we said again we have it in neutral look and she came close to the window and saw we were following instructions and rolled her eyes and walked away and then turned around and barely sprayed water with hose at the car, giving us this mad death stare. When we got to the drying station after the wash, the car was still dirty. Thank fully we called right away and they were able to assist us and give us another car wash. When we got inside for the second time, the same girl was just chilling sitting down then didn't even acknowledge us, but she did keep making a face of annoyance gestures. My partner and I even said to each other, she must hate her job... So sad! I'm not sure if they had already told her about our complain by this time. We always pass by this car wash and it seems busy and we have been wanting to try it out but after the car not being washed property and the female employee attitude, sadly we won't be going back. So if you wanna try this car wash just know what could happen. I hope not everyone gets this experience, the other male employee should get a raise for being kind and understanding our frustration. We do appreciate the service that was provided afterwards with the gentlemen that helped us the second time. I just wanted to give the feedback on the female employee because of her attitude and service, we decided not to get a monthly membership and go somewhere further although this car wash is literally two min away from our home. read more

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I purchased the platinum package, quick and easy for the price gets the job done. The manager was super helpful made sure my tires armoire was shining ! The wipes and air freshener is a plus too! read more

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I like coming here. Exactly what their store is. Fast car wash place. Staff very helpful and explained the difference in their wash packages. Good value for their services as well. Will be back here when I'm in the area. read more

Fast and clean. Greater was help full! Recommend for the summer and they have members passes for the month read more

Fast5Xpress Car Wash - Car wash - Car Wash Near Me - Fullerton, California

I tried getting a quick wash before I go to work. Hours say they open at 7am but both times I tried going after 7am (10 minutes after opening) the entrance was coned off. I gave up on going in to wash my car in the early mornings. Maybe it was a fluke but I'll contemplate trying again. read more

Service is great and first time trying this. Cheap as well amazing staff. All is well

Great staff clean place great job staff is easy to talk too clean place would recommend this place to all my family and friends

For the free car wash, you first need access to a printer because you must present a physical copy, with the details. I didn't quite know this because it was sent to my junk folder, and I ended up having to return. Other than that, the experience went well. There was only one car ahead of me, and I got the silver option. They also handed me 2 dashboard wipes, and the vacuum station is free and also has compressed air, which was great for blowing away the rest of the moisture. There are plenty of tubes on either side, so you won't have trouble using them. Convenience-wise, I would suggest the automated car wash, if you don't mind the risk of damages. read more

Best and most reliable car wash service ever :3 The price is reasonable as well! Silver tier for $13! Last time we got the gold tier and they let us go twice because the car wasn't fully cleaned off. The workers are really nice read more

I like this as my new car wash spot now. So far so good, no problems and every time I go everything seems to be working. I like the staff, they are cool, smiling and chill. If I was out in Fullerton more I'd get a monthly wash package. But $7 for a basic wash works for me. I have nothing but a positive experience every time. read more

WASH TRACK CAUSED DAMAGE TO BRAND NEW RIMS. I'm not usually one to complain, but when going through a carwash, you should feel secure that no major damage will occur if you follow the directions properly. On 11/8/24 my car sustained significant scratching all the way around the front driver rim while going through the wash. This rim will need to be re-finished. I notified the wash of the damage via email 11/9/24 with pictures. The first email I sent I received a response quickly asking me for my Make/Model/What Happened/Pictures etc. so they could start the process rolling. However, since then, I've received absolutely no updates or responses from 2 follow up emails on 11/12 and 11/15 just to confirm my info had been received. This lack of response goes to show how this franchise treats customers who have an issue. It's easy to collect 5 star reviews when a everything goes to plan, but a company really really shows what it is when something goes wrong. So now I'm stuck, hoping that someday someone from Fast5 will respond as to what I'm supposed to do when their wash caused damage to my vehicle. I pray this doesn't happen to anyone else. I'm sad because generally I liked the facility, but now there is no way I can ever go back. Do not go through this wash if you value your rims or appreciate good customer service. Beware. read more

Fast5Xpress Car Wash - Wash track scratched rim - Car Wash Near Me - Fullerton, California

Do not come to this care wash, they're machines scratched my brand new car rims, I tried to speak to the mangers on duty and they tried to dismiss my claims and were being rude, they have the worst customer service, their employee Johnathon was being very rude and speaking back, after I tried to tell him, that the car wash machine scratched my rims. My car is brand new and has paper plates, these scratches were not previously on my car!!! Do not come to this care wash, they're machines scratched my brand new car rims, I tried to speak to the mangers on duty and they tried to dismiss my claims and were being rude, they have the worst customer service, their employee Johnathon was being very rude and speaking back, after I tried to tell him, that the car wash machine scratched my rims. My car is brand new and has paper plates, these scratches were not previously on my car!!! I've been a member here for over 1 year and I am disappointed that this happened to my vehicle and I am even more disappointed that nothing was done to fix this and I was disrespected. read more

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Paid for platinum wash. Pulled up with out being acknowledged or asked how my day was just a grumpy woman. She also forgot to give me air freshener and car wipes. I pulled around and I asked the employee (black dude with glasses) to help with the missing items he told me to go ask someone else for help. I watched him empty out trash cans right in front of me for the next 5 minutes slowly walking back and forth, then walk off to his blue Honda like "nah I ain't doing nothing today but waiting for my lunch" smh never coming back read more

My car looked like it was barely washed! Got the "gold " option with the tire shine too and so disappointed! Never coming back here read more

Fast5Xpress Car Wash - Stains still on hood - Car Wash Near Me - Fullerton, California

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Had a really good experience here. The employee in the tunnel (Jeremy or Jeremiah I think?) was really polite and had a smile, facilities are clean and well maintained. A bit pricey for the higher tiers, but maybe I will get a membership as they seem to be good value. My grey Toyota Camry is spotless now. read more

If you're looking for a quick way to blow $16, this is your place. I got the $16 premium wash, and my car doesn't even look like it's been washed at most places are the premium well she'll at least get some armor all on your tires, but not sure I would like to know the difference between their top-tier wash that I got, and the cheap wash. The vacuum cleaners only have the detail nozzle, so it takes forever to vacuum your car . read more

Fast5Xpress Car Wash - Car Wash Near Me - Fullerton, California

Came to the car wash spent 13 for the silver wash, and the car was still dirty after the wash like dirty smeared all over the bottom of the whole car bad. The only nice part was the vacuums other than that it looked like we didn't even wash the car spent 30 minutes cleaning it after, so fast5xpress my ass. read more

This guys that was in charge of telling me where my tire were aligned didn't say anything! Let me scrape the whole side of my tires all because he hates his job. Didn't even spray the windows but had it in his hands. I've never had any issues before so idk what was his problem read more

I recently moved into the OC area and have had a difficult time commiting to a new car wash memebership. I have tried many of the nearby wash places and have never felt the experience was one to commit to until now. I came here mid day and there was not too bad of a line. The staff member greeted me and asked which wash I'd like. I got the gold wash which had a 3 day re wash guarantee. He helped process the payment quickly, provided my receipt which had a 3 day wash end date and gave me my vanilla waffer car fresheners. Pretty good wash, nicely drived and clean vacuum stations. On the third day, I went back for my re wash and it got the last of the bee poop off the car. Now it was super clean. Happy to say, I am ready for a wash commitment. Pros: Good staff, efficient service, good wash, good pricing, nice location. read more

You'll always see a line and there's a reason why. For a DIY place, its a good little car wash site. If you splurge for the top 2 washes, the "super dry" roller really does a good job at drying. There's plenty of stalls to vacuum. Show them a Yelp review and get a micro fiber cloth. read more

$16 car wash barely does any cleaning. My car wasn't even dirty, just a few bird poops and dust. The rear side of my car looked like it barely got touched. I had to hand wash all the dust and water mark and poop off myself afterwards. Also the car wash scratched the paint off the roof of my car. I'm incredibly pissed and annoyed by this. The car wash center does not take any responsibility and didn't even apologize. save your money and go elsewhere. Absolutely disappointed and frustrated. read more

This place is a RIP OFF. $16 for their wash that doesn't even remove mustard seeds from the car. Literally the back of my Kia still had dust all over it. read more

Fast5Xpress Car Wash - Premium wash that clearly cleans NOTHING - Car Wash Near Me - Fullerton, California

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I put $2 in the machine to get extra moist wipes for cleaning my car and nothing came out of the machine. There is no call button for assistance near the machines and no refunds. Avoid. read more

Ehhh. I feel like carwash is very subjective but seeing all the great reviews, I decided to give it a try. Overall, it's just ok. My car wasn't disgusting but somewhat on the dirtier side. I opted for the middle level and tbh, I have 0 idea what was additional or not. It did an OK job at best. I still had to haul the car and wipe/scrub the bugs that died on it. It's a drive thru car wash so I guess it's expected. Overall, wouldn't be back unless maybe I was just driving by. Not bad, not amazing. read more

Just bc I don't have a printer and they can't accept my coupon. I want to try out the service due to many negative responses. I always support local business but rude attitude and careless about customer, it will be hard to earn their business. read more

So I decided to get a car wash on this location in Fullerton. I got the silver (I know not that much) but still what the heck I got in return? 2 long scratches on my car!!!!!!! My car is new so I definitelt am sure I didn't have scratches before getting it washed. Super bad experience on this car wash area/location. I'm so disappointed!!!! Not worth going back anymore. Just FYI to everyone getting their car wash on this location. read more

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There are four different types of car wash you can choose. I paid $10 and the car wash was not bad. After you drive through the car wash machine, you have to use vacuum and air blower to dry up and clean up the carpets. Quality is good, but still has some dark spots on my car that I need to use towels to wipe off. Make sure you bring your own microfiber soft towels and a bottle of wipe and wax spray thing. I will come back next time. You can also buy the membership and get car wash every week. This place is Easy to find and service was fast. read more

I normally go to the Pico Rivera location with no problems. This time I came to this Fullerton location because I was in the area. Left me with DEEP scratches all over my truck (especially DRIVER SIDE) Not only on the paint but also the trim. Ridiculous. Wish I had never come here. read more

horrible experience. Paid for the highest wash as this was the first wash on my new van and wanted it shiny. came out of the tunnel and it did not wash anything. front and back of the van was still dusty and dirty with mud and water spots from the rain. I walked around and noticed my brake light was damaged as well. I went to the cashier and told them my van was not washed and I filed a claim for the damage. was told they will contact me for the claim. 3 days went by and no call. I called and was told to call them in the morning. I called today and was told they cannot do anything about it as their machines do not put pressure on the cars. I told him my van was being bumped and shacking while being "washed". they said it was already damaged and they will not pay for the damage. my van still has paper plates and wasn't even a month old. Do not come here! they will not wash the car, and they will damage and deny responsibility. read more

Fast5Xpress Car Wash - Damage to my passenger side brake light . Done at the carwash but denied responsibility. - Car Wash Near Me - Fullerton, California

ONE STAR! USE AT YOUR OWN RISK! After getting your car on the track to enter the car wash, the staff does not monitor the rest of the flow of cars to make sure it is moving along safely. Everything was going fine until the very last part of the car wash tunnel, where the giant rotating dryer towel comes down from the top for a final wipe before the light turns to "GO" and you exit. The selfish driver in front of me would not exit when his turn was over and his light turned to "GO". He actually stayed in longer and TOOK MY ROUND OF drying I PAID FOR! the mechanical tracks kept trying to push my car INTO HIS!!! I literally slammed my breaks and was honking my horn, and that driver did not care! Not only that, the car behind me now had to avoid hitting my car, and he had to slam his breaks to avoid me and he began honking too! I honestly thought my car was going to be smashed up in this stupid car wash! I have never thought a car wash would bring so much stress!!! And WHERE THE HECK WAS THE STAFF?! NOWHERE TO BE FOUND! Not only that, while I was drying my car, I noticed that the vacuum area was full, and one of the cars exiting the wash tunnel stopped just outside the car wash tunnel to wait for a vacuum stall to open up. The lines of cars again started to back up in the tunnel, everyone was honking so much, probably to avoid rear ending each other! Then a staff member decided to finally came out to tell the driver to move. Here's some ADVICE for this BUSINESS: STAFF YOUR CAR WASH APPROPRIATELY! Your PRIORITY should be the SAFETY of PEOPLE & THEIR VEHICLES! PS they give incentives in you leave a review on YELP, so I would take that into consideration before visiting! I WILL NEVER USE THIS PLACE OR RECOMMEND IT read more

Fast5Xpress Car Wash - Car Wash Near Me - Fullerton, California

$6 for a basic wash. I think the washing part was too quick compared to other drive through car washes. It did get most of the grime off though. Vacuums worked well but not the air to get the droplets off. read more

Had to update my review because when I went this week, I noticed scratches on my car. The first time I went a couple months ago I did not notice any scratches afterwards. When I went again this week, I saw scratches all around my car. On the sides they were more fine and surface level. But a couple on the sides and on my hood were short DEEP scratches. A couple reviews have mentioned scratches before but I thought since nothing happened the first time I went, it would be ok. Guess I won't be going back ever. read more

Fast5Xpress Car Wash - Scratch on my mirror, mirror got pushed in by the car wash as I went through - Car Wash Near Me - Fullerton, California

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They don't use soap cars don't get clean. I pay $11 and my car is still dirty. They need to upgrade their washers. I will never go back again. read more