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    Fast Track Logistics

    5.0 (1 review)

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    10 years ago

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    Knickerbocker Auto Transport - Website generated quote for the vehicle I entered (including VIN-so very specific)

    Knickerbocker Auto Transport

    (60 reviews)

    Upper West Side

    Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

    I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

    Intl Cargo - Poor communication and vehicle damage!

    Intl Cargo

    (2 reviews)

    I have used Intl'l Cargo for many years, they have always dealt with my vehicles with the utmost…read morerespect and I use them to ship 100's of vehicles each year. I have never had one single cause for concern and can unreservedly recommend them to any potential shipper.

    BEWARE! BEWARE!! DON'T TRUST THIS COMPANY WITH YOUR CAR! POOR COMMUNICATION AND CAR DAMAGE!!…read more Intl Cargo was subcontracted by JNR Shipping to transport my vehicle (Audi) from Hawaii to Germany. Upon receipt, both front tires were found to be slashed/punctured during shipping. I tried to speak with Mr. Jim Martin regarding the damages. However, this was nearly impossible. He agreed contact me after he "investigated" the damages and translate the German document. After multiple ignored calls and emails, I was finally able to speak with Jim to ask if he was able to translate the German document and preform an "investigation" as he had stated he would. Mr. Martin yelled, cursed, screamed, and was so unbelievably rude and unprofessional. He was accusatory and impossible to speak with. Though, I provided documentation showing the damage was discovered less than an hour after the car was delivered, he accused me of purposefully causing the tire damage. Why would I put my family and other drivers at risk by damaging my tires? During his rant Mr. Martin stated that he would provide the images taken of my car during shipping to prove that he was not responsible for the damage. Of course, I agreed, And, of course, I haven't received the images taken during transport!

    Fast Track Logistics - vehicleshipping - Updated May 2026

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